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Membership Sales Advisor

United Kingdom, Colchester Employment contract 16337.94 GBP / Year · Job Posted June 29, 2026
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Job Responsibility

  • Provide valuable information about the Club’s facilities, membership packages and pricing
  • Manage the sales process from initial lead generation to successful outreach
  • Handle telephone and web inquiries
  • Conduct orientation programmes for new members
  • Provide tours for potential members
  • Ensure all membership applications are completed accurately
  • Cross-sell, upsell, and contribute to the achievement of monthly lead generation targets
  • Maintain membership database
  • Encourage referrals from existing members
  • Ensure all procedures for processing applications are followed
  • Stay informed on health and safety procedures

Requirements

  • Customer service experience required
  • Sales experience desirable but not essential

What we offer

  • Complimentary access to health club, group exercise classes, and discounted golf facilities
  • Bonus holiday days to reward long tenure
  • Wedding Day off
  • Birthday Day off
  • Paid Volunteer Day
  • 70% off meals while on duty and 25% off when off-duty
  • 25% off retail
  • 25% off spa treatments
  • Discounted membership for a friend or family member
  • Access to Employee Assistance Programme
  • Personal development programs
  • Cycle to Work scheme
  • Exclusive competition opportunities for team members with a golf handicap
  • Wagestream
  • Free parking
  • Uniform provided

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