CrawlJobs Logo

Membership Recruitment Coordinator

thegatheringspot.club Logo

The Gathering Spot

Location Icon

Location:
United States , Atlanta

Category Icon
Category:

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided

Job Description:

The Membership Coordinator reports to the Head of Membership Billing & Retention and serves as a frontline representative responsible for supporting new club member acquisition through high-volume inbound and outbound communication. This hourly, non-exempt position operates in a structured, metrics-driven, call center–style environment and focuses on delivering consistent customer service while contributing to membership enrollment goals.

Job Responsibility:

  • Handle a high volume of inbound calls, emails, and digital inquiries from prospective members
  • Conduct outbound phone and email outreach to assigned leads and prospect lists
  • Qualify prospective members using established criteria, scripts, and workflows
  • Educate prospects on club membership offerings, pricing, and benefits
  • Schedule tours and ensure timely follow-up communication
  • Support the enrollment process by guiding prospects through next steps and required documentation
  • Accurately document all interactions, outcomes, and follow-up actions in Salesforce or other CRM systems in real time
  • Adhere to established call quality standards, scripts, and customer service guidelines
  • Participate in call monitoring, coaching sessions, and Quality Assurance (QA) reviews
  • Manage multiple tasks simultaneously while meeting productivity and quality expectations
  • Provide consistent, professional service while working under time constraints
  • Support occasional on-site or community events as scheduled

Requirements:

  • 1+ year of experience in a call center, customer service, or inside sales environment preferred
  • Comfort handling high volumes of inbound and outbound calls
  • Strong verbal and written communication skills
  • Ability to work in a performance-based, metrics-driven environment
  • Experience using CRM systems (Salesforce preferred)
  • Strong organizational skills and attention to detail
  • Ability to follow established processes, scripts, and quality standards
  • Ability to multitask, prioritize, and manage time effectively
  • Commitment to delivering high-quality customer service
  • Undergraduate degree preferred but not required
  • Ability to sit or remain stationary for extended periods
  • Ability to work at a computer and communicate via phone or headset for prolonged periods
  • Ability to attend occasional off-site events as required
What we offer:
  • Paid time off (vacation and sick time)
  • Medical, dental, and vision benefits

Additional Information:

Job Posted:
January 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Membership Recruitment Coordinator

Membership Development Specialist

The Membership Development Specialist supports the Membership Department in recr...
Location
Location
United States , Back Bay
Salary
Salary:
32.20 USD / Hour
thequinhouse.com Logo
The 'Quin House
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1–2 years of experience in administrative, recruitment, sales, marketing, or hospitality roles
  • experience in a private club or membership-based organization preferred
  • Strong organizational skills and exceptional attention to detail
  • Excellent written and verbal communication skills with a polished, professional demeanor
  • Proven ability to build rapport and foster relationships with a diverse range of individuals
  • Proficiency with Microsoft Office Suite and CRM systems (PeopleVine experience a plus)
  • Ability to manage multiple priorities in a fast-paced environment
  • A positive attitude, a sense of initiative, and a genuine interest in hospitality and community building
  • Bachelor’s degree preferred but not required
Job Responsibility
Job Responsibility
  • Assist in managing the membership pipeline, tracking nominees, applicants, and prospects through every stage of the recruitment process
  • Prepare and send recruitment communications, schedule interviews, and manage follow-ups
  • Maintain accurate and detailed notes, lists, and activity logs in PeopleVine (CRM)
  • Compile and update nomination, interview, and cohort tracking reports
  • Support the coordination and logistics for prospective member tours, interviews, and committee reviews
  • Complete tasks as assigned by the director superior
  • Ensure the accuracy and timeliness of all data entry for prospects and applications
  • Maintain recruitment dashboards, pipeline summaries, and application folders in coordination with the Membership Development Manager
  • Assist with compiling reports and metrics to track recruitment performance, outreach activity, and conversion rates
  • Maintain digital and physical files to support a well-organized department
  • Fulltime
Read More
Arrow Right

Head of Recruitment and Retention

The head of member recruitment and retention manages the operational functions t...
Location
Location
United States
Salary
Salary:
99895.00 - 136107.00 USD / Year
aps.org Logo
American Physical Society
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent experience
  • Minimum of three years of progressively responsible management experience
  • Experience with Zoom, Google Suite Applications, Microsoft Office Applications, Salesforce, Nimble (AMS) and Asana preferred
  • Familiarity with association relational databases preferred
  • Strong background in nonprofit or similar membership recruitment, retention, and service
  • Experience planning and supervising work using sophisticated membership and customer relationship management systems
  • High-level analytical and problem-solving skills
  • Excellent customer service skills
  • Strong written and verbal communication skills
  • Strong organization, documentation, and prioritization skills
Job Responsibility
Job Responsibility
  • Manage the implementation of data-informed campaigns to attract new domestic and international APS members
  • Oversee staff support for retention activities for both general members and unit members, including welcome communications, engagement activities, and renewal materials
  • Direct staff who maintain and update APS membership records and provide excellent customer service to individuals contacting the membership department
  • Oversee the efficient and responsive membership renewal process
  • Analyze membership trends and provide data-informed recommendations to the director on recruitment, retention, communications, and services, including contributions to departmental key performance indicators
  • Oversees all industrial physics program activities, ensuring alignment with membership growth priorities in the early career sector
  • Collaborate with APS Marketing, Information Systems, Meetings, and other departments to review and authorize updates to the membership database and related systems
  • Plan and manage in-person membership presence at APS and external events, in coordination with the units team and APS Marketing
  • Track budgets and approve invoices for activities within the role’s scope of work for less-complex projects or subprojects
  • Participate in cross-departmental work in a consulted capacity and as an occasional contributor, as needed
What we offer
What we offer
  • Flexible schedules and ability to work remotely
  • 8% employer-paid retirement contribution
  • Investment advisement services: 100% employer paid
  • Medical benefits: PPO or HDHP option
  • Employer contribution to FSA or HSA account, eligibility based on medical plan enrollment
  • Lifestyle Spending benefit up to $1,500.00 (USD) - 100% employer paid
  • Vision benefits: individual and dependent coverage 100% employer paid
  • Basic Life & Accident insurance: employee coverage 100% employer paid
  • Supplemental Life & Accident insurance, including spouse & dependent child(ren) coverage
  • Disability insurance: employee coverage 100% employer paid
  • Fulltime
Read More
Arrow Right

Membership Growth and Retention Manager

This is a high-impact membership role focused on driving recruitment, engagement...
Location
Location
United Kingdom , London
Salary
Salary:
42000.00 - 45000.00 GBP / Year
membershipbespoke.co.uk Logo
Membership Bespoke
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A proven track record of delivering membership growth within a membership organisation, trade association or similar environment
  • Experience recruiting and retaining members where membership is discretionary rather than mandatory demonstrating the ability to clearly articulate value and convert prospects into engaged members
  • Strong relationship management and stakeholder engagement skills
  • Experience managing a sales pipeline and reporting against targets
  • Confidence presenting to senior stakeholders and groups
  • A proactive and externally focused approach to business development and networking
  • Experience using CRM systems and membership data
  • Strong organisational, communication and reporting skills
Job Responsibility
Job Responsibility
  • Drive membership recruitment from initial enquiry through to closing and onboarding
  • Build and manage a pipeline of prospective members
  • Deliver targeted membership growth and retention campaigns
  • Manage the member lifecycle, ensuring a positive and engaging member journey
  • Monitor and report on membership KPIs and performance metrics
  • Identify members at risk of non-renewal and implement retention strategies
  • Lead the annual membership renewal process
  • Represent the organisation at industry events and networking opportunities
  • Champion the use of CRM systems and membership data to support decision making
  • Produce monthly and quarterly membership reports for senior leadership
What we offer
What we offer
  • 25 days holiday plus bank holidays
  • Training and professional development support
  • Wellbeing initiatives and social activities
  • Modern Shoreditch office environment
  • bonus (OTE £46K–£49K, £52K+ at stretch performance)
  • Fulltime
Read More
Arrow Right

Membership Recruitment Coordinator

The Membership Coordinator directly reports to the Membership Manager. Responsib...
Location
Location
United States , Atlanta
Salary
Salary:
Not provided
thegatheringspot.club Logo
The Gathering Spot
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ years external sales experience preferred
  • Open Availability
  • High-energy and outgoing personality
  • Outstanding written and interpersonal communication skills required
  • Ability to work effectively under time constraints, deadlines, and without direct supervision
  • Self-starter who has the ability to work independently
  • Ability to foster relationships with Members, employee-partners and other community leaders
  • Attention to detail and strong organizational skills
  • Applicant must possess a passion for providing high-quality Member service and commitment to exceeding expectations
  • Enjoys continuous change and improvement
Job Responsibility
Job Responsibility
  • Reaching assigned sales goals with both inbound leads and personal outreach
  • Hosting tours for potential members
  • Outbound outreach to potential members
  • Presence in the city at events with potential members to recruit and build brand awareness of The Gathering Spot
  • Assists in maintaining prospect database, SalesForce, in accordance with standards utilizing the system functionality to stay organized, generate reports, etc.
What we offer
What we offer
  • Joining a fast-paced, growing company
  • Paid time off for vacation + sick days
  • Full health care, dental, and eye benefits
  • Fulltime
Read More
Arrow Right

Health Plans Broker Accounts Manager

The role of the Account Executive position is to grow our Medicare Advantage lin...
Location
Location
United States , Irving
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Requires a bachelor's degree or equivalent experience
  • Requires at least 2-3 years of prior relevant experience
  • Texas State Life and Health License is required within 12 months of hire
Job Responsibility
Job Responsibility
  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
  • Enhance broker distribution strategy by engaging with Field Marketing Organizations, General Agencies and Independent insurance brokers to sell Medicare Advantage
  • Recruitment of brokers to sell CHP products to meet membership growth objectives
  • Educate and train brokers on products and services via webinars and in-person meetings
  • Attend and present at the broker events within territory
  • Handle complex cases within the broker sales team and act as second level-escalation
  • Interact with broker services to resolve service-related issues such as commissions, broker certifications, trainings, sales and marketing materials
  • Coordinate broker forums and value-based community activities
  • Assistance of local Ambassadors in assisting provider and community events to brand and generate sales leads
  • Work with Sales Coordinators to manage compliance and policies and procedures
  • Fulltime
Read More
Arrow Right

Administrative Support Specialist

The Administrative Support Specialist provides comprehensive administrative and ...
Location
Location
United States , Los Angeles
Salary
Salary:
30.00 USD / Hour
tpsmithgroup.com Logo
Tucker Parker Smith Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in business, communications, or a related field, or equivalent professional experience
  • 3–5 years of experience in development, membership programs, or executive administrative support roles
  • Proficiency with Salesforce, Microsoft Office Suite, and Marketing Cloud
  • Experience supporting events and board governance preferred
  • Familiarity with fundraising operations and stewardship best practices
  • Membership strategy and donor stewardship
  • Executive support and board relations
  • Data analysis and reporting
  • Excellent written and interpersonal communication skills
  • Ability to maintain confidentiality and exercise sound judgment
Job Responsibility
Job Responsibility
  • Coordinate the full membership lifecycle, including invitations, acquisition, onboarding, and retention efforts
  • Maintain accurate membership data and reporting in Salesforce
  • Support the development and execution of annual recruitment and retention strategies
  • Create donor and member communications such as solicitations, newsletters, and social media content
  • Oversee stewardship activities including acknowledgment letters, birthday cards, and recognition initiatives
  • Coordinate student scholar and faculty award programs
  • Monitor Daily Gift Reports and Marketing Cloud analytics to track engagement
  • Coordinate member courtesies and liaise with campus vendors as needed
  • Provide executive-level administrative support, including calendar management, meeting coordination, and travel arrangements
  • Support board operations by preparing agendas, materials, and presentations, and serving as a liaison with faculty
  • Fulltime
Read More
Arrow Right

Practice Manager II

Manages daily practice site operations to assure economically efficient processe...
Location
Location
United States , Macon
Salary
Salary:
44.15 - 66.25 USD / Hour
aurorahealthcare.org Logo
Advocate Aurora Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in healthcare/related field or equivalent
  • 3-5 years management experience
  • Excellent communication skills
  • Thorough understanding of components of practice management, including billing/collection/insurance, performance standards, physician concerns, quality assurance, personnel selection and budgetary planning, control & assessment
  • Ability to supervise professional & non-professional associates & promote staff development through delegation
  • Ability to work well with a wide variety of professionals at all levels of the health care system
  • Basic computer skills
  • Travel to multiple practice sites
  • 7-day on call support required
  • Ability to work varying shifts including weekends to meet the needs of the site
Job Responsibility
Job Responsibility
  • PATIENT SATISFACTION: Collaborates with leadership to maintain a patient-centered environment
  • Achieves patient satisfaction scores consistent with goals
  • Actively rounds on patients and associates
  • Reviews and analyzes patient comments
  • Communicates patient satisfaction goals
  • Devises and implements improvement plans
  • Monitors and communicates improvement initiatives
  • HEALTH OUTCOMES: Establishes procedures for patient care and quality monitoring
  • Provides a safe environment
  • Ensures availability of equipment and supplies
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits (medical, dental, vision, life, Short- and Long-Term Disability)
  • Flexible Spending Accounts
  • Family benefits (adoption assistance, paid parental leave)
  • Defined contribution retirement plans with employer match
  • Educational Assistance Program
  • Premium pay (shift, on call)
  • Incentive pay for select positions
  • Opportunity for annual increases
  • Fulltime
Read More
Arrow Right

Human Resource Manager

Penda’s ability to deliver excellent patient care depends on a strong, effective...
Location
Location
Kenya , Nairobi
Salary
Salary:
Not provided
talentsafari.io Logo
Talent Safari
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Higher diploma in Human Resource Management from a recognized institution
  • HR certification and active IHRM membership
  • 4 years of progressive HR generalist experience, ideally supporting multiple functions or departments
  • Hands-on experience in employee relations, performance management, HR coordination, and supporting talent processes
  • Experience working in a fast-paced, structured environment, ideally with exposure to both field and back-office operations
  • Strong understanding of HR policies, processes, and labor laws
  • High personal accountability with strong follow-through and attention to detail
  • Confident and assertive when reinforcing standards and guiding managers
  • Excellent communication and relationship-building skills
  • Ethical, fair, and emotionally intelligent in handling sensitive matters
Job Responsibility
Job Responsibility
  • Role models the Penda Way by leading with heart, demonstrating ethical judgment, and doing the right thing even when it is difficult
  • Strengthens the cultural bridge between support office and frontline teams by fostering collaboration, shared understanding, and a sense of connection so we operate as “One Penda.”
  • Acts as a culture ambassador, reinforcing behaviours that drive Penda’s mission and vision across all Support Office teams
  • Supports Support Office engagement initiatives, including recognition moments, events, and touchpoints that strengthen belonging and team cohesion
  • Reviews Support Office eNPS themes and works with HoDs to implement meaningful, actionable improvements
  • Maintains presence in the Support Office to understand morale, emerging issues, and opportunities to strengthen culture and accountability
  • Ensures day-to-day HR interactions reinforce a service mindset: reminding Support Office teams that their work enables front-line teams, patient care, and organisational impact
  • Supports the Director of People & Culture by gathering workforce insights from HoDs and preparing inputs required for workforce planning and organogram updates
  • Supports the Talent Acquisition Manager with recruitment activities such as candidate coordination, assessments, screening support, and documentation
  • Owns and coordinates the Support Office onboarding process, ensuring new staff have a structured, high-quality introduction aligned to expectations
  • Fulltime
Read More
Arrow Right