Membership Projects Senior Officer Jobs

Better Cotton

Location:
United Kingdom, London

Category:
-

Contract Type:
Employment contract

Salary:

37771.00 GBP / Year

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Job Description:

The Membership Projects Senior Officer plays a vital role in strengthening project coordination, operational planning, and cross-functional alignment across the Member Engagement team. Reporting to the Senior Manager of Member Engagement, this role ensures that strategic initiatives are delivered efficiently, internal processes run smoothly, and our globally distributed team is consistently supported with strong project workflows. The Membership Projects Senior Officer will coordinate high-priority projects, manage core team processes, streamline reporting, and deliver operational support for key member engagement activities such as meetings, webinars, and consultations. This role is central to improving team cohesion, enhancing the quality of member engagement, and supporting the implementation of Better Cotton’s membership growth strategy.

Job Responsibility:

Coordinate and track delivery of key member engagement projects, ensuring timelines, procurement steps, consultant inputs, and deliverables are met
Identify workstreams that require formal project management and maintain a prioritised list for strategic planning
Support colleagues through RACI frameworks, clarifying roles and monitoring milestones
Maintain project tools (dashboards, trackers, documentation) to increase transparency and accountability
Provide operational support including meeting logistics, action tracking, documentation, and preparation of materials
Manage core team coordination mechanisms (monthly updates, bi-weekly global account manager calls, weekly meetings)
Lead logistics and planning for member meetings, webinars, onboarding, and training
Support global account managers with cross-regional alignment of messaging and materials

Requirements:

University degree or equivalent professional experience
Approximately two years’ experience in project coordination, stakeholder engagement, or operational support
Strong organisational and time management skills
ability to manage multiple priorities across time zones
Experience using project management tools or CRM systems
Excellent attention to detail, proactive mindset, and strong relationship-building skills
Fluency in English required

Nice to have:

Experience working in international, multicultural, or mission-driven organisations
Project management certifications

What we offer:

Competitive salary
Hybrid working – one day per week in the office central London
The opportunity to work from anywhere in the world for up to one month per year
Flexible working, with core hours from 10 am to 4 pm local time
Continuous learning and development
Pension scheme
A generous annual leave package, including paid holiday, public holidays, additional paid days off during the festive season, study and exam days, and extra discretionary leave for life events such as family weddings or moving home
Enhanced parental benefits
The opportunity to make your mark and make a difference

Additional Information:

Job Posted:
December 06, 2025

Expiration:
January 05, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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Membership Projects Senior Officer