Membership Operations Manager Job at Beacon Hill (Washington)

Sr Membership Strategy & Operations Manager

This is a unique opportunity to join the LatAm Membership Operations team at the...

Location

Mexico , Mexico City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Bachelor’s degree with 4+ years of experience in Strategy, Finance, Consulting, Business Intelligence, or related fields
Data-driven mindset
Strong organizational and project management skills
Hands-on, owner mentality
Strong communication and stakeholder management skills
Professional proficiency in both Spanish and English (written and spoken)
Experience with SQL, Python, or similar languages preferred
Solid understanding of business drivers (P&L, competition, user behavior, operational performance, and risk)
Proven ability to solve complex, ambiguous problems and implement effective solutions
Resilience in fast-paced, high-growth environments with changing priorities

Job Responsibility

Define and run membership acquisition and retention campaigns
Diagnose market needs/blockers for growth
Set Mexico targets in alignment with the Global teams
Execute strategy and assess risks to plan
Own market performance and be accountable for the integrity of our execution
Analyze and diagnose strategic Mexico market needs, offering a holistic view of performance, customer behavior, and growth opportunities for membership
Communicate key insights, risks, and Membership performance trends to General Managers and cross-functional stakeholders
Lead the deployment and optimization of membership incentives, ensuring cost-efficiency and top-line impact
Own and track performance against the membership plan, ensuring accountability and delivery against commitments
Develop and apply analytical frameworks to support Product, channel, and market strategy

Strategy & Operations Senior Manager - Mobility Membership & Loyalty

Japan is one of Uber's most dynamic and fastest-growing membership markets — hom...

Location

Japan , Tokyo

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Extensive experience in operations, strategy, growth, or product management — ideally in a consumer tech, subscription, or e-commerce context
Strong analytical skills — you're comfortable working in SQL, Looker, or Tableau to pull your own data, build models, and tell a compelling story
Proven track record of owning programs end-to-end with measurable business outcomes
Excellent communicator — able to translate complex analysis into clear recommendations for both local teams and global executives
Business-level English — essential for global collaboration and reporting
Japanese language proficiency — business-level Japanese highly preferred given scope for external partner engagement
Experience with membership, subscription, loyalty, or CRM programs at a consumer-facing company is a plus
Familiarity with Japan's consumer landscape — including local payment behaviours, transport habits, and digital loyalty ecosystems (e.g. point programs, IC card integrations) is a plus
Experience with experimentation design (A/B testing) and incrementality measurement is a plus
Prior experience working in a global company navigating local/global matrix dynamics is a plus

Job Responsibility

Define and own the Japan Mobility membership growth roadmap — from subscriber acquisition and conversion to retention and win-back
Develop and execute quarterly and annual plans for Uber One penetration within Japan Mobility, aligned to global membership OKRs
Identify and size opportunities in the Japan market, including local partnerships (e.g. Rakuten, transit operators, corporate accounts) that can drive incremental member acquisition and value
Design and run membership campaigns, loyalty promotions, and bonanza programs (e.g. member bonanzas, referral-to-try initiatives) tailored to Japan rider behavior
Partner with the global Membership Product team to localise features, benefits, and onboarding flows for the Japan market
Manage experiment pipelines — design, analyse, and iterate on A/B tests to continuously improve member conversion, engagement, and retention
Own and track Japan Mobility membership KPIs: active members, gross bookings coverage (GB%), trips-per-user (TpU), churn rate, and CLV
Build dashboards and produce weekly/monthly performance reports for senior stakeholders in Japan and global leadership
Conduct deep-dive analyses on member behaviour, cohort performance, and promo incrementality to surface actionable insights
Serve as the primary point of contact between Japan Mobility and global Membership & Loyalty teams

Fulltime

Membership Manager

We're recruiting an Interim Operations & Membership Manager for a respected prof...

Location

United Kingdom , London

Salary:

27.50 GBP / Hour

Membership Bespoke

Expiration Date

Until further notice

Requirements

Experience within operations, membership, association management or a similar role
Strong organisational and project management skills
Experience managing budgets, reporting and administration
Confident using CRM systems and analysing membership data
Excellent stakeholder management and communication skills
Able to work independently and thrive in a small, collaborative team environment

Job Responsibility

Oversee day-to-day operations and improve organisational processes
Manage membership onboarding, renewals and member engagement activity
Support membership growth and retention initiatives
Act as a key point of contact for members and stakeholders
Manage budgets, invoicing, banking and operational reporting
Analyse membership trends and provide insights to support decision-making
Coordinate organisational activities including events, webinars and publications
Ensure compliance with relevant policies and procedures
Work collaboratively across membership, events and marketing functions

What we offer

Immediate opportunity to make a visible impact
Broad and varied role with real responsibility
Hybrid working model
Supportive and collaborative culture
Opportunity to work with senior leaders across the City and Financial Services sector

Finance & Operations Manager

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of experience in full-cycle accounting, bookkeeping, or finance operations, preferably within a nonprofit environment
Strong working knowledge of QuickBooks or QuickBooks Online, including reconciliations, accounts payable, accounts receivable, and monthly close procedures
Experience managing budgets tied to grants, contracts, memberships, or events, with the ability to track restricted funding accurately
Background in audit preparation, financial compliance, and reporting for funders, leadership, or board-level stakeholders
Familiarity with payroll processing, Form 1099 administration, and contractor or vendor payment workflows
Ability to analyze financial data, explain budget variances, and maintain dependable cash flow forecasting
Comfortable working across financial and operational responsibilities in a hybrid setting while coordinating with multiple internal and external partners

Job Responsibility

Direct day-to-day accounting activities in QuickBooks, including transaction coding, class tracking, payment processing, and maintenance of reliable financial records
Complete monthly close activities by reconciling accounts, reviewing financial activity, and preparing accurate reports that support leadership decision-making
Monitor liquidity and cash position on an ongoing basis, providing clear visibility into available resources and upcoming financial needs
Partner regularly with program leaders to connect budgets and spending activity to operational goals, grant requirements, and event performance
Lead financial planning efforts by developing the annual budget, updating forecasts during the year, and analyzing variances between actual and planned results
Manage grant, contract, and event budgets from setup through closeout, ensuring expenses remain aligned with approved funding and reporting obligations
Prepare financial materials for board or committee review and facilitate recurring discussions on budget status, financial trends, and organizational performance
Oversee membership billing coordination, renewal-related financial processes, and system alignment between platforms such as Wild Apricot and QuickBooks
Support annual audit and tax preparation by organizing schedules, maintaining documentation, coordinating with external partners, and assisting with compliance reporting
Administer operational finance functions such as payroll support, contractor payments, vendor coordination, and resolution of day-to-day office or facilities needs

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Operations Manager (Energy Recovery)

Our client is a national leader in energy recovery and an ethical firm dedicated...

Location

United Kingdom , Tilbury

Salary:

75000.00 - 80000.00 GBP / Year

Randstad

Expiration Date

August 11, 2026

Requirements

Educated to at least ONC/HNC/HND level in a relevant technical discipline or a formal business qualification
Extensive people management experience within a large department or region at a senior level
Proven knowledge of the waste industry and relevant legislative frameworks
Deep understanding of safe systems of work, including plant isolations and safety rules
A full driving licence is required
Relevant COTC or membership in the Chartered Institute of Waste Management

Job Responsibility

Manage the day-to-day operations of the ERF, ensuring strict adherence to Health and Safety, Environmental, and Site Permit legislation
Provide direct leadership to 5 Shift Team Leaders and 1 Day Shift Team Leader, overseeing a total indirect staff of 18
Manage operations within annual budget guidelines, monitoring running costs (water, gas, electricity, chemicals) to minimize costs and environmental impact
Develop proactive strategies to maximize site productivity, minimize downtime, and prevent interruptions to power generation
Ensure the Computerised Maintenance Management System (CMMS) is utilized to its full potential for plant routines and regulatory reporting
Lead a 'safety-first' culture, maintaining full accountability for preventing harm to health, safety, or the environment
Assist in producing the ERF Business Plan and monitor progress against strategic company objectives

What we offer

20% Annual Bonus
Private Medical Insurance
Profit Share Scheme
Contributory pension (up to 7%)
Physical and mental health support programs
Access to continuous learning and clear pathways for progression

Senior Manager, Membership Support

Location

United States , Bentonville

Salary:

90000.00 - 180000.00 USD / Year

Walmart

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business management, finance, marketing, or related field and 3 years' experience in operations, marketing, membership or related field OR 5 years' experience in operations, marketing, membership, or related field

Job Responsibility

Develop & Execute Plus Upgrade Strategies
Performance Tracking & Optimization
Analytics, Targeting & Insights
Cross-Functional Execution
In-Club Experience & Enablement
Communication & Stakeholder Management

What we offer

Medical, vision and dental coverage
401(k), stock purchase and company-paid life insurance
PTO, parental leave, family care leave, bereavement, jury duty, and voting
short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement
Live Better U education benefit program

Fulltime

Operations Manager

An excellent opportunity has arisen for an Operations Manager to oversee operati...

Location

United Kingdom , City of London

Salary:

80000.00 - 85000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

IOSH Health & Safety qualification (essential)
NEBOSH qualification (desirable)
Experience in facilities management or property operations
Strong understanding of UK health & safety legislation
Experience managing multi-discipline soft services
Service charge and contractor management experience
Experience within multi-tenanted commercial buildings
Professional membership such as IWFM, AssocRICS, or ACIBSE (desirable)

Job Responsibility

Oversee operational delivery within a large commercial building
Lead soft services operations (cleaning, security, reception, administration)
Manage upcoming building fabric and M&E upgrade projects
Manage two direct reports (Coordinator & Administrator)
Oversee contractors
Support service charge budgets
Maintain operational standards, service delivery, and occupier satisfaction

What we offer

Bonus
25 days annual leave
1 day work from home per week
Private healthcare
Excellent parental leave policy
Life assurance
Income protection
Flexible working hours

Fulltime

Warehouse Operations Manager

Our warehouse operations make sure that products are properly received, selected...

Location

United States , Dwight

Salary:

120000.00 - 135000.00 USD / Year

Aldi

Expiration Date

Until further notice

Requirements

Consistently demonstrates the ALDI Acts Competencies as outlined for the role
Proficient in Microsoft Office Suite
Ability to recommend, interpret, and apply ALDI operating policies and procedures
Knowledge of products and services of the company
Knowledge of and ability to utilize office computers and related software for operational needs
Excellent verbal and written communication skills
Prepares written materials to meet purpose and audience
Ability to develop rapport, trust, and open communication that enhances the growth and performance of direct reports
Works cooperatively and collaboratively within a group
Ability to evaluate work performance and motivate behavior change among direct reports when necessary

Job Responsibility

Assesses, establishes and ensures appropriate warehouse staffing levels
Recruits, selects, promotes, manages, develops and terminates associates and supervisors to retain a motivated and professional workforce
Manages the relationships with on-site partner companies, analyzes and communicates operational change concerns to ensure acceptable standards
Works with direct reports to develop and implement action plans that will improve operating results
Communicates job responsibilities and performance expectations to their team to ensure mutual understanding of desired results
Models the company strategy as well as communicates the core values of the organization to create a sense of teamwork and membership among employees
Ensures the service provided by 3rd party partner companies and vendors meets acceptable standards and a desirable working environment
Provides feedback and resolves issues with the management of 3rd party partner companies and vendors to ensure desired service expectations are achieved
Prepares and provides input to National Committees to allow for proper decision-making
Works cooperatively with peers and divisional and national departments to communicate relevant information in a timely and effective manner

What we offer

401(k) Plan
Company 401(k) Matching Contributions
Employee Assistance Program (EAP)
PerkSpot National Discount Program
Medical, Prescription, Dental & Vision Insurance
Generous Vacation Time & 7 Paid Holidays
Up to 6 Weeks Paid Parental Leave at 100% of pay
Up to 2 Weeks Paid Caregiver Leave at 100% of pay
Short and Long-Term Disability Insurance
Life, Dependent Life and AD&D Insurance

Fulltime

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Membership Operations Manager

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