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Membership Operations Admin

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Office Angels

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

15.00 - 17.00 GBP / Hour

Job Description:

Are you an experienced administrator looking to make a difference in the non-profit sector? Our client, a dedicated organisation based in Holborn, Central London, is seeking a Membership Operations Admin to join their team on a temporary contract. If you thrive in a customer-facing environment and have a knack for data management, we want to hear from you!

Job Responsibility:

  • Email members using provided templates to ensure clear communication
  • Perform data checks and corrections between spreadsheets and our CRM
  • Handle simple membership queries, such as changes of name, date of birth, and address
  • Manage returned mail and follow up with members to collect up-to-date contact information
  • Provide excellent customer service through written communications and phone interactions

Requirements:

  • Proven experience as an administrator in a customer-facing role
  • A commitment to delivering outstanding customer service
  • Strong attention to detail and accuracy in all tasks
  • Ability to follow process documents effectively
  • Self-motivated with excellent time management skills, able to juggle multiple tasks
  • Basic Excel knowledge for data-related tasks (no formulas needed!)
  • Experience with CRM systems (especially Salesforce) is a plus, but we will provide training!

Nice to have:

Experience with CRM systems (especially Salesforce)

Additional Information:

Job Posted:
March 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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