Membership Marketing Manager Job at Major Players Limited (London)

Marketing Manager - Membership

The Marketing Manager - Membership plays a pivotal role in shaping how our Rapha...

Location

United Kingdom , London

Salary:

Not provided

Rapha

Expiration Date

Until further notice

Requirements

Proven experience in digital marketing, CRM and campaign management, preferably within a subscription or membership context
Strong analytical skills with fluency in performance metrics such as CPA, LTV, churn rate and upsell rate
Technical familiarity with marketing automation tools, app management and analytics platforms
Excellent communication and cross-functional collaboration skills
Strategic thinker with a creative edge and a deep appreciation for brand consistency

Job Responsibility

Define and execute the global marketing strategy for RCC membership acquisition, retention and growth
Lead marketing of the RCC across all digital channels and support retail touchpoints through marketing materials and digital awareness
Own and help define the RCC app experience and run campaigns that increase member engagement and lifetime value
Apply brand standards with commercial rigour to deliver a membership experience that is distinctly Rapha
Define and execute global marketing strategies to grow RCC membership and maximise retention
Own the RCC membership funnel, optimising conversion, upsell and renewal rates
Lead churn reduction initiatives and lifecycle communications
Report on key revenue KPIs including ARR, GRR, NRR, ARPU, and ROAS
Lead CRM strategy for RCC, including segmentation, personalisation and automation
Collaborate with the wider Rapha CRM and Paid Media teams to deliver campaigns across email, social and app

What we offer

Flexible working hours
Support for ad-hoc remote working during the week - minimum 4 days in office
25 days annual leave
2 additional days paid time off to participate in a sportive or similar related cycling event
A flexible riding benefit to allow you to go out riding on a Wednesday morning with colleagues or learn to cycle through our Getting Started Scheme
An annual clothing allowance of £1,120 for testing and promotional purpose
A company bonus scheme
A health cash plan provided by Healthshield worth up to £1405 per year
Mental health support with MyndUp
Free barista coffee and social drinks in the office

Fulltime

Membership Sales & Marketing Manager

This position is responsible for the development and implementation of sales and...

Location

United States , McHenry

Salary:

60000.00 - 80000.00 USD / Year

KemperSports

Expiration Date

Until further notice

Requirements

BA or BS degree preferred
5 years applicable marketing, sales, and management experience, preferably in the golf industry
Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management, marketing, sales, public relations and community relations
Demonstrated quality written, verbal, and interpersonal communication skills
Ability to analyze and solve problems
efficiently handle multiple duties under pressure with minimal supervision
work flexible hours as required including nights/weekends
Positive attitude, professional manner and appearance in all situations

Job Responsibility

Develop and implement sales, marketing and public relations plans and strategies that serve to increase membership sales, promote a positive Company image, and maximize revenues according to overall fiscal and operational budgeted goals
Monitor facility activities and make recommendations to improve customer service and/or operational efficiencies
Represent the Company in meetings and/or presentations with various clients, municipalities, and other outside agencies regarding the marketing related membership plans and strategies
Review and analyze internal and external market information, which reflects customer purchase, usage, and satisfaction with Company products and services
Monitor and track results of marketing and sales efforts, analyze budget variances and recommend revised action plans to achieve budgeted goals
Maintain knowledge of current and projected industry developments through continuous attention to marketing and golf industry periodicals and participation in relevant trade organizations
Assure the efficient and timely submission of all required operational, financial, budgetary and related marketing and sales reports
Cross train other key staff members regarding the general sales process and important components as appropriate to facilitate the overall success of the team
Perform other duties as appropriate

What we offer

Commission
Bonus Potential

Fulltime

Membership and Marketing Manager

Our client, a respected and long-established learned society within the sciences...

Location

United Kingdom

Salary:

40000.00 - 45000.00 GBP / Year

Membership Bespoke

Expiration Date

Until further notice

Requirements

Experience within a membership organisation, learned society, professional body or association
Proven track record of growing and retaining membership
Strong digital marketing and communications experience, including email campaigns, website management and social media
Experience managing CRM systems and membership databases
Excellent written communication skills with the ability to engage a scientific or professional audience
Highly organised, able to manage multiple priorities independently in a remote environment

Job Responsibility

Membership & Professional Register
Marketing & Communications
Strategic Development

What we offer

Fully remote working
Four-day (32 hour) week
School Hours Friendly

Parttime

Member Communications And Marketing Manager

This position is responsible for the development and implementation of sales, ma...

Location

United States , Sun City West

Salary:

Not provided

KemperSports

Expiration Date

Until further notice

Requirements

BA or BS degree preferred
5 years applicable marketing, sales, and management experience, preferably in the golf industry
Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management, marketing, sales, public relations and community relations
Demonstrated quality written, verbal, and interpersonal communication skills
Ability to analyze and solve problems
efficiently handle multiple duties under pressure with minimal supervision
work flexible hours as required including nights/weekends
Positive attitude, professional manner and appearance in all situations.

Job Responsibility

Develop and implement sales, marketing, membership communication, and customer engagement strategies, plans, and programs designed to increase golf rounds played, maximize revenues, enhance member and guest experiences, and promote a positive image of the facility and Company
Execute a variety of sales and marketing initiatives including direct sales, outbound marketing efforts, telephone sales, membership communications, email marketing campaigns, social media management, advertising, public relations, media relations, special event promotions, and community and municipal outreach activities
Manage and coordinate membership, member, guest, and customer communications through newsletters, membership updates, promotional emails, website content, digital marketing campaigns, and social media platforms to increase awareness, participation, engagement, and satisfaction with facility programs, events, services, and club activities
Build and maintain relationships with media outlets, hotels, tourism and convention contacts, golf associations, civic organizations, corporate partners, municipalities, and community groups to promote tournaments, outings, memberships, events, and other facility initiatives
Develop, organize, and oversee group outings, tournaments, special events, membership activities, and promotional programs while coordinating communication and operational support between departments to ensure successful execution and exceptional customer and member experiences
Maintain positive relationships and communicate clearly, tactfully, and professionally with team members, customers, members, vendors, and outside contacts. Ensure customer-facing team members are informed of all pertinent membership, promotional, event, and operational details to maximize customer satisfaction, member engagement, and service consistency
Conduct periodic market research and analyze internal and external market trends, customer usage, purchasing patterns, membership engagement, satisfaction levels, and competitive activity to evaluate the effectiveness of current sales, marketing, and communication programs and identify opportunities to enhance the facility's competitiveness in the marketplace
Monitor and track the performance of marketing, social media, membership communication, and sales initiatives
analyze budget variances
and recommend strategic adjustments to help achieve fiscal and operational goals

Fulltime

Senior Manager, Membership Support

Location

United States , Bentonville

Salary:

90000.00 - 180000.00 USD / Year

Walmart

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business management, finance, marketing, or related field and 3 years' experience in operations, marketing, membership or related field OR 5 years' experience in operations, marketing, membership, or related field

Job Responsibility

Develop & Execute Plus Upgrade Strategies
Performance Tracking & Optimization
Analytics, Targeting & Insights
Cross-Functional Execution
In-Club Experience & Enablement
Communication & Stakeholder Management

What we offer

Medical, vision and dental coverage
401(k), stock purchase and company-paid life insurance
PTO, parental leave, family care leave, bereavement, jury duty, and voting
short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement
Live Better U education benefit program

Fulltime

Digital Marketing Manager

Russell Publishing has an exciting new role for a Digital Marketing Manager to j...

Location

United Kingdom , Brasted, Kent

Salary:

40000.00 - 45000.00 GBP / Year

Russell Publishing

Expiration Date

Until further notice

Requirements

5 years’ experience in digital marketing, preferably in B2B publishing or media
Strong understanding of digital user journeys, conversion optimization, and analytics
Experience with website management and transformation projects aimed at driving conversions
Knowledge of SEO, SEM, email marketing, social media, and marketing automation platforms
Analytical mindset with ability to translate data into actionable insights
Excellent communication and stakeholder management skills
Self-motivated, proactive, and able to manage multiple projects simultaneously
Experience working across multiple brands or industry sectors
Knowledge of membership-based business models
Familiarity with content management systems (CMS) and CRM platforms

Job Responsibility

Develop and execute digital marketing strategies across all Russell Publishing brands and all digital marketing channels including website, social media, digital display, SEO, SEM and PPC
Use digital strategies and tactics to increase web traffic and session duration
Transform websites into high-conversion platforms, optimising user experience and journey for maximum conversion and engagement
Drive new membership registrations through targeted campaigns, landing pages, and conversion-focused content
Oversee all digital marketing channels including email, social media, SEO/SEM, paid advertising, and marketing automation
Monitor and analyse digital performance metrics, using insights to refine strategies and optimise conversion
Collaborate with the content team and other departments to support content planning, engagement, and promotion
Creating and managing marketing campaign budgets
Forecasting digital growth metrics and setting targets
Collaborating with sales teams and the marketing delivery team to improve marketing results

What we offer

Hybrid working (2 days in the office)
Pension contribution
Free car parking
Benefits platform with discounts, wellness and engagement tools
Christmas closure
Company events

Fulltime

Sales Manager - Membership

Are you a dynamic and ambitious individual ready to develop your career in sales...

Location

United Kingdom , City of London

Salary:

45000.00 - 50000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience within sales and business development
Strong communication skills, both verbal and written
A proactive and confident approach to networking and relationship building
Ability to adapt to various stakeholders and customer needs
A target-driven mindset with a knack for organisation and time management
Proficiency in Microsoft Office and familiarity with CRM platforms

Job Responsibility

Sales Strategy Development: Assist in creating and executing sales activities to boost business growth
Relationship Building: Establish and nurture relationships with potential members through effective communication
Prospecting: Identify key prospects to expand our client base
Onboarding Support: Help onboard new members, ensuring they receive a warm welcome
Reporting: Prepare insightful reports on sales performance and key metrics for management review
Collaboration: Work alongside marketing and events teams to promote member benefits and programmes
Client Experience Improvement: Contribute ideas to enhance the client journey and satisfaction

What we offer

25 Days Holiday + 8 Bank Holidays
Money Purchase Pension Scheme
Life Assurance

Fulltime

Lifecycle Marketing Manager

As the Lifecycle Marketing Manager, you will be responsible for driving end-to-e...

Location

United Kingdom , Wimbledon

Salary:

50000.00 - 55000.00 GBP / Year

CIPD

Expiration Date

Until further notice

Requirements

Demonstrable experience in lifecycle, CRM or retention marketing within a subscription, membership or service-led environment
Strong commercial acumen, with experience driving engagement, conversion and retention performance through insight-led activity
Ability to analyse customer and performance data to identify risks and opportunities and translate them into actionable plans
Experience in structured customer journey mapping and lifecycle optimisation
Strong stakeholder management and influencing skills, with the ability to work cross-functionally to deliver shared outcomes
Experience embedding governance, reporting frameworks and documented processes to ensure consistency and continuity
Delivery-focused, organised and resilient, with the ability to manage competing priorities in a changing environment
Clear and confident communication skills, including the ability to present insights and recommendations to senior stakeholders

Job Responsibility

Leading the planning, optimisation and performance management of lifecycle marketing activity across acquisition, onboarding, engagement and retention
Mapping and enhancing end-to-end customer journeys to improve experience, conversion and long-term value
Identifying and addressing funnel drop-off points through targeted communications, testing and continuous optimisation
Developing and improving onboarding and engagement communications to support early value realisation and sustained customer relationships
Establishing clear, documented and repeatable lifecycle processes
Embedding clear lifecycle performance reporting, KPIs and regular review mechanisms to drive accountability and informed decision making
Collaborating with Digital, UX, Data, Membership, Technology and Commercial teams to align lifecycle activity with broader organisational priorities
Ensuring lifecycle activity supports strategic programmes of work and change initiatives without compromising performance stability

What we offer

28 days’ holiday with an option to buy and sell days
personal development allowance
access to an award winning pension scheme
a commitment to wellbeing including a cashback health scheme

Fulltime

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Membership Marketing Manager

Job Description

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