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Membership Marketing Manager

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Major Players Limited

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Location:
United Kingdom , London

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Category:
-

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Contract Type:
Not provided

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Salary:

65000.00 - 75000.00 GBP / Year

Job Description:

This is a great opportunity to join a premium lifestyle and active brand in a newly created Membership Marketing Manager role. You’ll lead the strategy and execution of the brand’s membership and subscription offering, driving acquisition, retention, engagement, and lifetime value through compelling storytelling, digital journeys, and integrated campaigns. If you have strong CRM experience, enjoy shaping member experiences, and want a hands-on role where your work directly impacts growth and loyalty, this is an exciting, career-defining opportunity.

Job Responsibility:

  • Define and execute global marketing strategies for membership acquisition, retention, and growth
  • Own the membership funnel, optimising conversion, upsell, renewal rates, and engagement
  • Lead CRM strategy including segmentation, personalisation, and automation across email, social, and app channels
  • Partner with cross-functional teams (Brand, Retail, Digital, Community, Tech, Finance) to ensure integrated membership campaigns and seamless member experiences
  • Influence digital product roadmap to enhance membership app experience and adoption
  • Report on key performance metrics such as CPA, churn, LTV, ARPU, and ROAS, using insights to drive future campaigns
  • Support marketing at physical events and activations to bring the membership to life across markets

Requirements:

  • Proven experience in digital marketing, CRM, and lifecycle campaigns, ideally within membership or subscription models
  • Strong analytical skills, with the ability to interpret CPA, churn, LTV, and engagement metrics
  • Experience leading campaigns end-to-end across multiple channels
  • Ability to collaborate across multiple teams and influence stakeholders
  • Background in premium fashion, active, or lifestyle brands
  • Familiarity with marketing automation, analytics platforms, and app management
What we offer:
  • bonus scheme
  • flexible working
  • annual leave allowance
  • wellbeing support
  • selected lifestyle perks

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Job Link Share:

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