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Membership Bespoke Logo Membership Bespoke · Office Administration

Membership Manager

United Kingdom, London 27.50 GBP / Hour · Job Posted June 17, 2026
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Job Description

We're recruiting an Interim Operations & Membership Manager for a respected professional membership organisation serving a professional community in the financial services sector. This is a hands-on role that combines operational management, membership engagement, process improvement and financial administration. Working closely with senior stakeholders, you'll help ensure the smooth running of the organisation while delivering an excellent member experience.

Job Responsibility

  • Oversee day-to-day operations and improve organisational processes
  • Manage membership onboarding, renewals and member engagement activity
  • Support membership growth and retention initiatives
  • Act as a key point of contact for members and stakeholders
  • Manage budgets, invoicing, banking and operational reporting
  • Analyse membership trends and provide insights to support decision-making
  • Coordinate organisational activities including events, webinars and publications
  • Ensure compliance with relevant policies and procedures
  • Work collaboratively across membership, events and marketing functions

Requirements

  • Experience within operations, membership, association management or a similar role
  • Strong organisational and project management skills
  • Experience managing budgets, reporting and administration
  • Confident using CRM systems and analysing membership data
  • Excellent stakeholder management and communication skills
  • Able to work independently and thrive in a small, collaborative team environment

What we offer

  • Immediate opportunity to make a visible impact
  • Broad and varied role with real responsibility
  • Hybrid working model
  • Supportive and collaborative culture
  • Opportunity to work with senior leaders across the City and Financial Services sector
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