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We're looking for a motivated analyst with a passion for data quality, insight generation, and supporting meaningful member experiences. In this role, you’ll help manage and analyse membership data, build reports and dashboards, support surveys and feedback activities, and work with teams across the organisation to drive data-informed decisions.
Job Responsibility:
Maintaining clean, accurate membership data across our CRM and related systems
Assisting in the analysis of membership trends, including retention, engagement, and behavioural patterns
Producing clear reports and dashboards using Excel and BI tools to support teams across the organisation
Supporting our annual member survey, feedback exercises, and intelligence gathering activities
Working closely with marketing, events, and programmes teams to provide targeting data for campaigns and track engagement
Documenting data processes and contributing to continuous improvements in how we handle and interpret member insights
Requirements:
A foundational understanding of data tools (Excel, Power BI or SQL)
strong attention to detail
curiosity about what data can reveal
the ability to communicate clearly with both technical and nontechnical colleagues