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A growing trade association is looking for a tech-savvy Membership IT Officer to elevate digital operations, improve member experience, and support CRM/CMS development (Ready Membership).
Job Responsibility:
Managing & improving the membership CRM/CMS
Supporting onboarding, renewals & member comms
Website updates & digital content
Reporting, data insights & GDPR compliance
First-line IT support
Supporting events, bookings & payments (Xero)
Getting hands-on with new AI-driven digital tools
Requirements:
CRM/CMS experience (membership or customer-focused backgrounds welcome)
Data-confident, detail-driven, tech-minded
Great communicator & problem-solver
Nice to have:
Ready Membership / Pixelate experience = bonus
What we offer:
Hybrid working
Friendly, collaborative team
Exciting digital roadmap for 2026
25 days holiday + bank holidays, volunteering day, annual staff day + bonuses
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