Membership Engagement Manager Job at Beacon Hill (Washington)

Membership & Stakeholder Engagement Manager

This is an exceptional opportunity for an experienced relationship-builder to st...

Location

United Kingdom , London

Salary:

58000.00 GBP / Year

Membership Bespoke

Expiration Date

Until further notice

Requirements

Strong experience in membership, stakeholder engagement, partnerships or account management
Ability to engage credibly with senior leaders across diverse organisations
Excellent written and verbal communication skills, including drafting impactful content and presenting
A proactive, solutions-focused approach and strong organisational skills
Confidence working independently while collaborating closely with internal teams

Job Responsibility

Lead the organisation’s stakeholder engagement strategy
Build and maintain high-value relationships across member firms, industry bodies, regulators, education and government
Drive membership retention and growth, supporting a best-in-class member journey
Manage meetings, events, insight sessions and engagement activity
Create compelling thought-leadership content in collaboration with communications colleagues
Contribute to strategic planning across membership development, insights and stakeholder programmes
Represent the organisation at sector events, roundtables and external meetings

What we offer

Pension Scheme
Income Protection
Life Assurance
25 days holidays
Christmas & New Year Shutdown
Family Friendly Leave
Employee Assistance Programme
Cycle to Work
Season Ticket Loan

Fulltime

Manager, Membership Mobilization

The Membership Mobilization Manager works to advance GoodPower’s work to acceler...

Location

United States

Salary:

78000.00 - 83000.00 USD / Year

Action for the Climate Emergency

Expiration Date

Until further notice

Requirements

3-5+ years experience in membership engagement, campaigning, organizing, communications, advocacy or similar work, preferably in the political or renewable energy field
Ability to build a new complex program, collaborating across departments
Prior experience running a successful membership mobilization program
Strong writing skills and ability to adapt tone based on audiences
Experience writing communications via email programs (e.g., Engaging Networks, Twilio, MobileCommons)
Competency in utilizing CRMs (such as Salesforce) and digital campaigning tools (VAN, Thrutext/Thrutalk, Mobilize)
Awareness of and ability to communicate the economic impacts of the renewable energy transition
Strong analytical skills with ability to set priorities, complete work with minimal supervision, and meet deadlines

Job Responsibility

Leads the launch of a new membership program
Develops innovative approaches to generate online and offline opportunities
Collaborates with National Field Director and State Field Directors to develop organizing plans
Collaborates with National Political Director around key races
Develop and run the member-to-member electoral field campaign
Collaborate with Lifecycle Marketing Manager to leverage automations
Collaborate with Data Analytics Director for analysis of membership audiences
Ensure field activities are tracked in VAN
Ensure compliance and reporting of membership activities
Collaborate with Communications Director on communications calendar

What we offer

Medical
Dental
Vision
403b retirement savings plan
Vacation
Sabbatical
Paid Parental Leave
2 Floating Holidays
2 Community Service Floating Holidays
Sick time

Fulltime

Sponsorships & Membership Engagement

This role involves the implementation of CRM systems and email marketing platfor...

Location

United States , New Brunswick

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience in a similar role, preferably in Engagement & Membership Management
Proficiency in CRM platforms, with a focus on utilizing these tools for member engagement and management
Strong skills in using Email Marketing Platforms and Email Service Providers to effectively communicate with members and partners
Familiarity with analytics tools, with the ability to interpret and leverage data to drive engagement and management strategies
Knowledge of best practices in member engagement and management, ensuring a high standard of service delivery
Proven ability to enhance brand awareness through strategic marketing and member engagement initiatives
Experience in campaign planning, with a focus on developing and implementing strategies to increase member engagement and attract new partnerships

Job Responsibility

Utilize CRM systems to manage and analyze customer interactions and data
Implement email marketing platforms to effectively communicate with customers
Utilize email service providers to send, receive, and track emails
Apply analytics to interpret trends and make data-driven decisions
Adhere to best practices in all marketing and engagement initiatives
Develop strategies to increase brand awareness among customers
Participate in campaign planning to ensure effective and efficient marketing efforts

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Marketing Manager - Membership

The Marketing Manager - Membership plays a pivotal role in shaping how our Rapha...

Location

United Kingdom , London

Salary:

Not provided

Rapha

Expiration Date

Until further notice

Requirements

Proven experience in digital marketing, CRM and campaign management, preferably within a subscription or membership context
Strong analytical skills with fluency in performance metrics such as CPA, LTV, churn rate and upsell rate
Technical familiarity with marketing automation tools, app management and analytics platforms
Excellent communication and cross-functional collaboration skills
Strategic thinker with a creative edge and a deep appreciation for brand consistency

Job Responsibility

Define and execute the global marketing strategy for RCC membership acquisition, retention and growth
Lead marketing of the RCC across all digital channels and support retail touchpoints through marketing materials and digital awareness
Own and help define the RCC app experience and run campaigns that increase member engagement and lifetime value
Apply brand standards with commercial rigour to deliver a membership experience that is distinctly Rapha
Define and execute global marketing strategies to grow RCC membership and maximise retention
Own the RCC membership funnel, optimising conversion, upsell and renewal rates
Lead churn reduction initiatives and lifecycle communications
Report on key revenue KPIs including ARR, GRR, NRR, ARPU, and ROAS
Lead CRM strategy for RCC, including segmentation, personalisation and automation
Collaborate with the wider Rapha CRM and Paid Media teams to deliver campaigns across email, social and app

What we offer

Flexible working hours
Support for ad-hoc remote working during the week - minimum 4 days in office
25 days annual leave
2 additional days paid time off to participate in a sportive or similar related cycling event
A flexible riding benefit to allow you to go out riding on a Wednesday morning with colleagues or learn to cycle through our Getting Started Scheme
An annual clothing allowance of £1,120 for testing and promotional purpose
A company bonus scheme
A health cash plan provided by Healthshield worth up to £1405 per year
Mental health support with MyndUp
Free barista coffee and social drinks in the office

Fulltime

Senior Manager, Learning & Training – Membership Services

Learning & Training (L&T) within Membership Services is a strategic function foc...

Location

United States , Boston

Salary:

85000.00 - 125000.00 USD / Year

Whoop

Expiration Date

Until further notice

Requirements

5+ years of experience in training, enablement, or learning & development
At least 2 years in a leadership or people management capacity
Proven ability to design, scale, and measure learning programs that improve performance in customer experience, support, or operations environments
Skilled facilitator with strong written and verbal communication abilities
Strong analytical mindset and experience using data to inform training strategies and track progress against KPIs
Highly organized and self-directed, with a track record of delivering high-quality work in fast-paced and dynamic environments
Experience collaborating cross-functionally with operations, QA, and product teams
Deep passion for empowering frontline teams and driving member experience through effective education
Strong commitment to embracing and leveraging AI tools in day-to-day tasks

Job Responsibility

Own and execute the Learning & Training roadmap for Membership Services, aligning with operational goals and driving measurable improvements in key performance indicators such as time-to-proficiency, QA scores, CSAT, and reopen rates
Lead and develop a high-performing team of global Training Specialists, establishing clear team rhythms, role clarity, and growth paths that foster both team effectiveness and professional development
Design and scale onboarding programs and continuous learning experiences that are globally consistent, role-specific, and deeply aligned with member-centric service delivery
Partner cross-functionally with MS Operations, QA, and Knowledge Management to translate performance data into impactful, timely training interventions
Launch and expand continuing education initiatives, including refreshers, microlearning, and on-demand training, to support upskilling and adaptability
Collaborate with internal stakeholders to ensure new processes, tools, and product launches are supported with clear and engaging training experiences
Lead the quarterly reporting of L&T’s business impact and training effectiveness, proactively identifying areas of improvement and scalability across shifts and regions
Champion a culture of continuous learning and excellence within Membership Services

What we offer

equity
benefits

Fulltime

Group Membership Director

We’re delighted to share a special opportunity for a pioneering Membership Direc...

Location

United Kingdom , London

Salary:

95000.00 - 120000.00 GBP / Year

Troika Recruitment

Expiration Date

Until further notice

Requirements

You’ve got a knack for leading and growing membership departments with a focus on innovation and experience
You’re comfortable using data to inform and drive strategic decisions
You know how to manage and optimise CRM systems to enhance member experiences
You’re experienced in developing and executing successful member retention and engagement strategies
You understand the ins and outs of running a contemporary members club and love creating a vibrant, welcoming community
You have experience managing membership across multiple sites
You excel at building strong relationships with members, colleagues, and stakeholders
You’re proactive and dynamic, always ready to tackle challenges and seize opportunities

Assistant Facilities Manager

Our client is seeking an enthusiastic and dedicated Assistant Facilities Manager...

Location

United Kingdom , Gosforth

Salary:

30000.00 - 34000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

At least 3 years in Facilities Management with a solid understanding of managing agent responsibilities
IOSH Managing Safely certification is essential
membership of IWFM and/or IOSH is highly desirable
Excellent communication skills, a flexible attitude, and strong management capabilities
A good grasp of health and safety regulations and the dynamics between landlords and tenants

Job Responsibility

Oversee and monitor all Hard and Soft services on-site, establishing preventative maintenance programmes where needed
Assist in contract meetings, evaluating supplier performance through KPIs
Validate invoices and monitor ongoing expenditure, keeping the Management Team informed of variances
Promote tenant involvement through meetings and networking events
Gather requests for minor works and ensure their completion to the highest standards
Conduct daily safety tours and property inspections, reporting findings promptly
Ensure adherence to health, safety, and environmental management systems
Be the first point of contact for occupiers and staff, handling issues professionally and calmly

What we offer

Free Parking Onsite
Opportunity to grow and make a real impact in a supportive and dynamic environment

Fulltime

Group Product Manager

As the Group Product Manager for Global Loyalty & Merchandising, you will be a k...

Location

United States , Charlotte

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Significant experience (7+ years) in product management, with a specialized focus on loyalty programs, CRM, and customer lifecycle management
Demonstrated success in leading and inspiring a team of product managers or specialists in the loyalty or CRM space
Deep expertise in loyalty program design, development, and optimization, including understanding different program mechanics, reward structures, and member engagement tactics
Strong understanding of CRM platforms, marketing automation, and data-driven personalization techniques to enhance the member experience
Proven ability to use customer data and analytics to derive insights, measure program performance, and drive strategic decisions
Experience with the technical aspects of loyalty systems, including integration with POS, e-commerce, and mobile app platforms
Excellent cross-functional leadership, communication, and stakeholder management skills, with experience working in a global matrix organization
A strategic thinker with a customer-centric approach, passionate about building lasting customer relationships
Bachelor’s or Master’s degree in Marketing, Business, Economics, Computer Science, or a related field
Experience in the retail, CPG, or service industry with a large member base is highly desirable

Job Responsibility

Create compelling personalized experiences that foster deep customer engagement and increase retention
Lead strategic development, implementation, and optimization of loyalty platforms
Support program benefits and member communication strategies in close collaboration with the Loyalty and Membership Experience team
Define the product vision for loyalty at Circle K
Manage product roadmap
Leverage data to understand member behavior and preferences
Collaborate with loyalty, marketing, digital, analytics, and operational teams to deliver a rewarding member experience

Fulltime

Membership Engagement Manager

Beacon Hill

Location:
United States , Washington

Category:
-

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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