Membership & Engagement Coordinator

• Develop and implement strategies to increase member engagement across all groups
• Coordinate with leadership committees and ministry teams to support organizational goals and initiatives
• Maintain intentional follow-up processes to connect individuals with ministries, programs, and resources
• Track member engagement from initial contact through ongoing participation in church life
• Partner with ministry leaders to create opportunities for spiritual growth, service, and fellowship
• Oversee welcome and visitor engagement efforts to ensure a warm, inclusive, and consistent experience for all guests and newcomers
• Coordinate new member classes and onboarding processes
• Recruit, train, and support volunteers serving in hospitality roles
• Develop and maintain follow-up systems for visitors
• Manage and maintain membership databases
• Track volunteer sign-ups and engagement across ministries
• Generate reports and analyze data to identify trends and support decision-making
• Support staff and volunteers in effectively using database systems
• Submit required organizational reports in a timely manner
• Coordinate church-wide fellowship events
• Oversee kitchen operations
• Manage fellowship-related budgets
• Recruit, train, and support volunteers involved in hospitality and fellowship programs
• Identify opportunities to strengthen connections between internal fellowship and broader community engagement

• Bachelor's degree in ministry, business administration, communications, or a related field preferred
• Experience in membership engagement, volunteer coordination, customer relations, or nonprofit/church operations
• Proficiency with database or CRM systems (church management software experience strongly preferred)
• Strong interpersonal and communication skills with the ability to engage diverse groups of people
• Excellent organizational skills with the ability to manage multiple priorities effectively
• Commitment to fostering inclusive, welcoming community experiences aligned with organizational values
• Willingness to work flexible hours, including evenings and weekends as needed

Church management software experience

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan