Membership Engagement and Marketing Executive Job at Pure Human Resources (Michelmersh)

Marketing Manager - Membership

The Marketing Manager - Membership plays a pivotal role in shaping how our Rapha...

Location

United Kingdom , London

Salary:

Not provided

Rapha

Expiration Date

Until further notice

Requirements

Proven experience in digital marketing, CRM and campaign management, preferably within a subscription or membership context
Strong analytical skills with fluency in performance metrics such as CPA, LTV, churn rate and upsell rate
Technical familiarity with marketing automation tools, app management and analytics platforms
Excellent communication and cross-functional collaboration skills
Strategic thinker with a creative edge and a deep appreciation for brand consistency

Job Responsibility

Define and execute the global marketing strategy for RCC membership acquisition, retention and growth
Lead marketing of the RCC across all digital channels and support retail touchpoints through marketing materials and digital awareness
Own and help define the RCC app experience and run campaigns that increase member engagement and lifetime value
Apply brand standards with commercial rigour to deliver a membership experience that is distinctly Rapha
Define and execute global marketing strategies to grow RCC membership and maximise retention
Own the RCC membership funnel, optimising conversion, upsell and renewal rates
Lead churn reduction initiatives and lifecycle communications
Report on key revenue KPIs including ARR, GRR, NRR, ARPU, and ROAS
Lead CRM strategy for RCC, including segmentation, personalisation and automation
Collaborate with the wider Rapha CRM and Paid Media teams to deliver campaigns across email, social and app

What we offer

Flexible working hours
Support for ad-hoc remote working during the week - minimum 4 days in office
25 days annual leave
2 additional days paid time off to participate in a sportive or similar related cycling event
A flexible riding benefit to allow you to go out riding on a Wednesday morning with colleagues or learn to cycle through our Getting Started Scheme
An annual clothing allowance of £1,120 for testing and promotional purpose
A company bonus scheme
A health cash plan provided by Healthshield worth up to £1405 per year
Mental health support with MyndUp
Free barista coffee and social drinks in the office

Fulltime

Investor Engagement Executive

The key role purpose is to establish and deepen relationships with Japanese inst...

Location

Japan , Tokyo

Salary:

Not provided

Avomind

Expiration Date

Until further notice

Requirements

Working proficiency in Japanese & English
Experience and performance in customer service or client engagement (particularly with Investors)
Experience communicating with C-suite decision-makers of large multinational businesses
Knowledge of industry events, private markets, fund managers, and the LP-GP capital raising dynamic is preferred
Strong understanding and focus on the right KPI measures – both financial and non-financial
A love of networking and relationship building and curiosity to learn about people and markets and the ability to tailor solutions to client needs
A strong work ethic and positive attitude toward wider business requirements
Excellent organizational and time management skills
Strong listening and communication skills
a confident and professional manner

Job Responsibility

Invite and confirm Japanese Institutional Investors (LPs) to global event portfolios
Conduct 50 outbound engagements a day (calls, emails, & LinkedIn)
Onboard new institutional investors to our network hub & directory
Build rapport & encourage engagement with Japanese institutional investors through in-person meetings
Work with conference producers to confirm senior-level investors as speakers for event programs
Complete demos via screen share or in-person of the Investor Network platform
Help investors complete profiles and understand their needs to drive networking and knowledge-gathering opportunities
Gather feedback on the value of the membership and on how we can improve our network experience
Deliver against daily/weekly/monthly targets relating to outreach volumes, duration, and sales targets
Deliver against KPI metrics of the number of demonstrations held of the subscription platform

Fulltime

Membership Marketing Manager

This is a great opportunity to join a premium lifestyle and active brand in a ne...

Location

United Kingdom , London

Salary:

65000.00 - 75000.00 GBP / Year

Major Players Limited

Expiration Date

Until further notice

Requirements

Proven experience in digital marketing, CRM, and lifecycle campaigns, ideally within membership or subscription models
Strong analytical skills, with the ability to interpret CPA, churn, LTV, and engagement metrics
Experience leading campaigns end-to-end across multiple channels
Ability to collaborate across multiple teams and influence stakeholders
Background in premium fashion, active, or lifestyle brands
Familiarity with marketing automation, analytics platforms, and app management

Job Responsibility

Define and execute global marketing strategies for membership acquisition, retention, and growth
Own the membership funnel, optimising conversion, upsell, renewal rates, and engagement
Lead CRM strategy including segmentation, personalisation, and automation across email, social, and app channels
Partner with cross-functional teams (Brand, Retail, Digital, Community, Tech, Finance) to ensure integrated membership campaigns and seamless member experiences
Influence digital product roadmap to enhance membership app experience and adoption
Report on key performance metrics such as CPA, churn, LTV, ARPU, and ROAS, using insights to drive future campaigns
Support marketing at physical events and activations to bring the membership to life across markets

What we offer

bonus scheme
flexible working
annual leave allowance
wellbeing support
selected lifestyle perks

Fulltime

Membership Engagement Coordinator

We are seeking a proactive and relationship-driven Membership Engagement Coordin...

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2–4+ years of experience in membership engagement, client relationship management, customer success, or marketing
Strong understanding of marketing fundamentals including email marketing, content creation, and campaign strategy
Experience working with CRM systems (Salesforce, HubSpot, or similar)
Excellent written and verbal communication skills
Ability to analyze data and translate insights into actionable strategies
Highly organized with strong project management skills
Event coordination experience preferred
Experience supporting nonprofit, association, higher education, or community-based organizations
Understanding of member lifecycle management and retention strategies

Job Responsibility

Develop and execute engagement plans that increase member participation, satisfaction, and retention
Track engagement metrics and retention trends, identifying opportunities to improve the member journey
Collaborate with the marketing team to develop campaigns promoting membership benefits, events, and initiatives
Assist with content creation including email newsletters, social media posts, promotional materials, and website updates
Support marketing automation and CRM efforts to segment audiences and personalize communications
Analyze campaign performance and member engagement data to inform future strategies
Contribute ideas to grow membership acquisition through targeted outreach and strategic messaging

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Customer Retention Executive

You’ll be at the heart of our member community, the friendly voice, the problem-...

Location

United Kingdom , Havant

Salary:

28000.00 GBP / Year

Horizon Leisure Centres

Expiration Date

Until further notice

Requirements

Exceptional interpersonal and communication skills, both digital and face-to-face
Strong emotional intelligence and empathy when handling customer concerns
Data-literate
comfortable analysing CRM and attendance trends
Organised, proactive, and results-oriented with attention to detail
Creative mindset for developing engagement ideas and campaigns
Passionate about health, wellbeing, and inclusive community values
Experience in customer service, membership management, or community engagement (ideally in fitness, leisure, or hospitality)
Knowledge of CRM systems and member communication tools e.g. Legend.
Understanding of retention principles, customer lifecycle management, or loyalty programmes

Job Responsibility

Proactively contact high-risk members through calls, emails, and in-person conversations.
Use CRM insights to identify patterns, risk factors, and opportunities.
Deliver personalised, brand-aligned communication that makes members feel valued.
Capture feedback and exit insights that help shape our service.
Reactivate members who’ve slipped away and celebrate the wins!
Track and report KPIs that show exactly how your work is making a difference.

What we offer

Free access to our award-winning gym’s and exercise classes for you and a +1
Employee discounts and wellbeing platform
Healthcare Cash plan
Free 24/7 access to GPs using our SmartHealth plan
Holiday purchase scheme (subject to eligibility)
Employee Assistance Programme - support for when you need it most
23 days annual leave + 8 days bank holiday
Internal recognition schemes
Opportunities for training, development and progression
Free onsite parking - subject to availability

Fulltime

Senior Marketing Manager

As Senior Marketing Manager, you will work with key internal stakeholders. You w...

Location

United Kingdom , Bracknell

Salary:

Not provided

CIOB

Expiration Date

Until further notice

Requirements

Considerable experience of marketing campaign management
BA university degree or equivalent
Completed or working towards a professional marketing qualification (CIM) preferred
Experience of B2B marketing & lead generation for a sales team
Experience of working in a business partnering style
Experience of working with international teams
Data driven marketing campaign management
Highly proficient in all MS Office packages
Experience using developing insights with web analytics
Marketing campaign skills including digital marketing

Job Responsibility

Devise solutions to help achieve membership growth objectives that support the Corporate Strategy themes 2023-2028
Define our campaign strategy to increase engagement and drive growth across membership (both individual and company)
Direct, manage and develop both the Senior Marketing Executive - Membership and the Academy Marketing Officer, and motivate them towards focused, target driven outcomes
Lead on content – led, multi-channels innovative marketing campaigns in line with our brand strategy
Develop clearly defined outcomes-based campaigns in collaboration with key stakeholders
Manage and co-ordinate the creation and distribution of campaign assets across multiple platforms including print and digital channels
Develop effective relationships across the core marketing & digital team to deliver effective campaigns
Develop and manage relationships with membership, customer services, business development teams and Business Information Unit (BIU)
From effective campaign planning and delivery develop a pipeline for our sales team to follow up on
Using data intelligence, lead personalisation and segmentation strategies to drive engagement and acquisition

What we offer

25 days holiday (rising to 29 with service) plus bank holidays, a birthday day off, and Christmas closure
Private pension scheme with employer contributions and free pension advice
Private medical insurance (includes Online GP and Wellbeing Assistance) and a Health Cash Plan (includes dental and optical cashback)
Enhanced family-friendly policies and life assurance
Access to resources supporting wellbeing, including an Employee Assistance Programme and mental health first aiders
Learning and development tailored to your career growth

Fulltime

Member Events Coordinator

The Gathering Spot is seeking a creative, hard-working, and team-playing Member ...

Location

United States , Los Angeles

Salary:

Not provided

The Gathering Spot

Expiration Date

Until further notice

Requirements

Strong connection, knowledge, and interest in relevant cultural happenings and events
Impeccable multi-tasking and leadership skills
Prior events experience not mandatory but preferred
Strong organizational skills and ability to manage multiple deadlines and projects simultaneously
Flexible schedule for the frequent evening, nighttime and weekend events
Flexible schedule for occasional travel
Excellent written and visual communication skills for content creation
Social media savvy with understanding of digital marketing trends
Must be able to lift up to 50 pounds at times
Must be able to work in a private events environment that may involve standing, lifting, and walking for long periods of time

Job Responsibility

Plan and manage event logistics including day-of coordination
Attend and contribute to ideation brainstorming sessions
Communicate with the marketing team to ensure effective communications and advertisements for each event
Create compelling content including event recaps, promotional materials, and marketing campaigns across digital platforms
Develop and execute social media campaigns to drive event awareness and member engagement
Produce post-event recap content including photography coordination, written summaries, and highlight reels
Host membership-driving experiences to grow club membership
Administrative tasks associated with executing successful events
Collaborate with creative teams to develop event branding and promotional assets

Fulltime

Administrative Support Specialist

The Administrative Support Specialist provides comprehensive administrative and ...

Location

United States , Los Angeles

Salary:

30.00 USD / Hour

Tucker Parker Smith Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, communications, or a related field, or equivalent professional experience
3–5 years of experience in development, membership programs, or executive administrative support roles
Proficiency with Salesforce, Microsoft Office Suite, and Marketing Cloud
Experience supporting events and board governance preferred
Familiarity with fundraising operations and stewardship best practices
Membership strategy and donor stewardship
Executive support and board relations
Data analysis and reporting
Excellent written and interpersonal communication skills
Ability to maintain confidentiality and exercise sound judgment

Job Responsibility

Coordinate the full membership lifecycle, including invitations, acquisition, onboarding, and retention efforts
Maintain accurate membership data and reporting in Salesforce
Support the development and execution of annual recruitment and retention strategies
Create donor and member communications such as solicitations, newsletters, and social media content
Oversee stewardship activities including acknowledgment letters, birthday cards, and recognition initiatives
Coordinate student scholar and faculty award programs
Monitor Daily Gift Reports and Marketing Cloud analytics to track engagement
Coordinate member courtesies and liaise with campus vendors as needed
Provide executive-level administrative support, including calendar management, meeting coordination, and travel arrangements
Support board operations by preparing agendas, materials, and presentations, and serving as a liaison with faculty

Fulltime

Membership Engagement and Marketing Executive

Pure Human Resources

Location:
United Kingdom , Michelmersh

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 04, 2026

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