Membership Development Specialist Job at The 'Quin House (Back Bay)

Senior Manager, Learning & Training – Membership Services

Learning & Training (L&T) within Membership Services is a strategic function foc...

Location

United States , Boston

Salary:

85000.00 - 125000.00 USD / Year

Whoop

Expiration Date

Until further notice

Requirements

5+ years of experience in training, enablement, or learning & development
At least 2 years in a leadership or people management capacity
Proven ability to design, scale, and measure learning programs that improve performance in customer experience, support, or operations environments
Skilled facilitator with strong written and verbal communication abilities
Strong analytical mindset and experience using data to inform training strategies and track progress against KPIs
Highly organized and self-directed, with a track record of delivering high-quality work in fast-paced and dynamic environments
Experience collaborating cross-functionally with operations, QA, and product teams
Deep passion for empowering frontline teams and driving member experience through effective education
Strong commitment to embracing and leveraging AI tools in day-to-day tasks

Job Responsibility

Own and execute the Learning & Training roadmap for Membership Services, aligning with operational goals and driving measurable improvements in key performance indicators such as time-to-proficiency, QA scores, CSAT, and reopen rates
Lead and develop a high-performing team of global Training Specialists, establishing clear team rhythms, role clarity, and growth paths that foster both team effectiveness and professional development
Design and scale onboarding programs and continuous learning experiences that are globally consistent, role-specific, and deeply aligned with member-centric service delivery
Partner cross-functionally with MS Operations, QA, and Knowledge Management to translate performance data into impactful, timely training interventions
Launch and expand continuing education initiatives, including refreshers, microlearning, and on-demand training, to support upskilling and adaptability
Collaborate with internal stakeholders to ensure new processes, tools, and product launches are supported with clear and engaging training experiences
Lead the quarterly reporting of L&T’s business impact and training effectiveness, proactively identifying areas of improvement and scalability across shifts and regions
Champion a culture of continuous learning and excellence within Membership Services

What we offer

equity
benefits

Fulltime

Family Solicitor

An award-winning legal practice based in London is seeking an experienced Family...

Location

United Kingdom , London

Salary:

55000.00 - 70000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

At least 3 years’ post-qualification experience with strong exposure to child abduction and/or modern family law, including surrogacy and parental orders
Experience with the Hague Convention, wardship, and international jurisdictional issues
Membership of specialist panels such as Resolution or the Law Society Children Panel would be advantageous
Excellent communication and analytical skills
Ability to manage complex, sensitive cases independently

Job Responsibility

Manage your own caseload of intricate family law matters, particularly those involving cross-border child abduction and modern family structures
Represent parents, carers, and guardians, often in urgent or high-conflict situations
Provide strategic legal advice throughout proceedings
Work closely with colleagues at all levels
Contribute to legal developments within the practice
Ensure the highest standards of client care
Play a part in influencing future legal practice in evolving areas

What we offer

Competitive salary
Permanent role within a leading London-based legal team
High-quality and high-profile casework
Excellent career development and progression support
Inclusive, forward-thinking working culture

Fulltime

Digital Transformation and A.I Specialist

Pininfarina, a leading global design house, is strengthening its team and lookin...

Location

Italy , Cambiano (Turin)

Salary:

Not provided

Pininfarina

Expiration Date

Until further notice

Requirements

Degree in Computer Science, Engineering, Economics, or a related field
Proven experience in digital transformation projects and implementation of artificial intelligence solutions
Membership in dissemination and/or technological development networks in the IT field
Excellent written and spoken English proficiency
In-depth knowledge of business processes and optimization methodologies
Data analysis skills and proficiency in using artificial intelligence and machine learning tools
Excellent communication and collaboration skills
Experience with process automation platforms (RPA) and data analysis tools

Job Responsibility

Design and implement solutions for business process automation and data quality improvement
Analyze and monitor existing business processes to identify improvement opportunities through digital technologies
Conduct continuous technological explorations through dissemination networks in hardware and software topics of Information Technology
Collaborate with various departments to support them in guiding digital transformation

Business Development Specialist

Business Development Specialist - Join Our Big-Hearted Team. Are you ready to ma...

Location

United States , Surprise

Salary:

65000.00 - 75000.00 USD / Year

Sun Health

Expiration Date

Until further notice

Requirements

Bachelor's degree in a business-related field or 3 years of relevant experience required
Masters preferred
Three or more years of experience in insurance sales, senior living sales, or healthcare environment sales preferred
Demonstrated ability to achieve or exceed established referral/sales goals, preferably in a consultative sales capacity
Experience with CRM software (1 year) and digital marketing tools and techniques
Minimum 2 years in leadership capacity preferred
Ability to travel in own vehicle, and travel outside the office up to 75% of the time
current Driver's license and auto insurance is required

Job Responsibility

Complete strategic outside sales calls with current and potential referral sources that result in increased membership to Sun Health at Home (SHAH) and Vibrant Life Choices (VLC)
Manage the sales process by understanding prospective members' needs and educating them about Sun Health at Home's services and Vibrant Life Choice programs
Work assigned leads from initial contact through closing, including conducting timely home visits and providing appropriate follow-up communication
Must be able to work leads independently, conduct home visits, and successfully close sales to meet or exceed individual and team goals
Strategize with the Executive Director on creative ways to develop new opportunities and nurture existing relationships
Identify new referral prospects and develop strategic plans for establishing and nurturing positive business relationships
Interface regularly with professionals in the local area, such as fiduciaries, human resource directors, financial planners, insurance providers, social workers, ancillary care providers, non-profit organizations, senior centers, religious organizations, and related professionals
Schedule face-to-face meetings and provide education on Sun Health at Home to establish referral relationships
Conduct educational presentations to outside organizations (e.g., Rotary, clubs, etc.) to promote the product offering
Based on marketplace feedback and individual experience, participate in and respond to creative, results-driven marketing concepts to drive new lead generation

What we offer

Comprehensive health benefits (Medical, Dental & Vision)
401k with immediate vesting and up to 4% employer match
Tuition Reimbursement
Exclusive discounts through The Employee Network
Access to the Employee Association, supporting team members in need

Fulltime

Human Resources Onboarding and Compliance Specialist I

This role entails delivering comprehensive support and assistance to the HR Oper...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

A Bachelor’s degree in Management, Business, Human Resources, or a related field is preferred
Excellent verbal and written communication skills
Ability to work independently with general direction, leverage all available resources, and effectively solve problems
Must be proficient in Microsoft Office (Excel, Outlook, PowerPoint, and other web-based applications)
Interpersonal Skills: The ability to work collaboratively with various departments, including legal, human resources, and clinical teams, is critical. The specialist should demonstrate strong problem-solving skills and the ability to manage multiple projects simultaneously
Problem-Solving Skills: Skilled at solving problems and making decisions that benefit both the organization and its Associates
Customer Service Skills: Customer service skills are crucial, always maintaining a professional demeanor and confidentiality regarding sensitive information
0–1-year experience with onboarding and cross-boarding preferred
Experience working with a Human Resources Information System (HRIS) preferred
Project Management Experience: Prior experience in managing multiple ongoing projects is preferred. The candidate should demonstrate strong organizational skills, the ability to set priorities, and the ability to provide efficient service under constant deadlines

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
With general guidance, ability to handle high volume onboarding and cross-boarding functions for both Clinical and Non-Clinical roles with a high level of accuracy
With general guidance, ensure a high level of compliance surrounding hiring and Associate transition protocols with multiple systems to ensure success onboarding and cross boarding across the enterprise
Data Gathering and Analysis: Ability to gather and analyze data, monitor metrics, and prepare reports as needed. This includes a strong attention to detail and methodical approach to tasks. Strong analytical skills are necessary to assess compliance risks, interpret regulatory requirements, and develop effective strategies to ensure adherence to standards
Communication: Strong verbal and written communication skills to clearly convey information, expectations, and procedures to new hires, internal transfers and various departments within the organization
Regulatory Knowledge: With general direction, knowledge of healthcare regulations is required of this role. The specialist should understand federal, state, and local regulations affecting healthcare operations and patient care. This includes familiarity with healthcare laws and regulations, such as EEOC, FCRA, HIPAA, OSHA, State and National License and Certification requirements and other pertinent guidelines. Understanding fair hiring practices and knowledge of E-Verify compliance is required of this role
Continuous Learning: Commitment to continuous learning and staying updated on changes in healthcare regulations and compliance standards is essential. Participation in professional development courses and membership in relevant industry associations is encouraged.

Fulltime

Rehabilitation Consultant

Interact is a leading provider of allied health, occupational health and safety,...

Location

Australia , Orange

Salary:

Not provided

APM Employment Services

Expiration Date

Until further notice

Requirements

Current unrestricted (or eligibility for) registration or membership with the relevant industry body (AHPRA, ESSA)
Tertiary qualifications in Occupational Therapy, Physiotherapy, Exercise Physiology or Nursing
Strong clinical reasoning
Ability to engage across multidisciplinary teams to support the achievement of a common goal
Passion to help people rehabilitate
Demonstrated ability to work autonomously

Job Responsibility

Apply your clinical reasoning skills to support people who have sustained a physical and/or psychological injury at work
Taking a more holistic care approach, work within a multidisciplinary team to support the journey from rehab to healing
Perform a variety of assessments depending on your area of clinical expertise. This could include functional capacity evaluations, worksite, ergonomic or activities of daily living assessments
Collaborate with a variety of stakeholders, including injured employees and employers, medical specialists and other allied health professionals
Develop, implement and monitor rehabilitation plans. Support a range of clients who have sustained an injury from motor vehicle accidents or a workplace injury ie Department of Education employees
Support the Australian Defence Force and Veteran community
Support your client return to the same job or to find a new employment opportunity

What we offer

Opportunity to grow your career in Human Services across multiple global brands and geographies
Access to a Fitness Passport and discounts at hundreds of retail outlets
Tailored career pathway
Variety of working options
Autonomy, flexibility and the ability to manage your own calendar
All the tools to set you up for success

Parttime

Rehabilitation Consultant

This is an exciting time for Interact, as we experience exponential growth. Our ...

Location

Australia , Kotara

Salary:

Not provided

Assure

Expiration Date

Until further notice

Requirements

Current unrestricted (or eligibility for) registration or membership with the relevant industry body (AHPRA, ESSA or ASORC)
Occupational Rehabilitation experience is highly regarded
Tertiary qualifications in Occupational Therapy, Physiotherapy, Exercise Physiology or Nursing
Strong clinical reasoning
Ability to engage across multidisciplinary teams to support the achievement of a common goal
Passion to help people rehabilitate
Demonstrated ability to work autonomously

Job Responsibility

Develop and nurture relationships with employers seeking return to work support for their organisation
Case management for injured workers who are needing physical and/or psychological support to return them back to employment
Taking a more holistic care approach, establish key relationships with health professionals and work within a multidisciplinary team to support the journey from rehab to healing
Perform a variety of assessments depending on your area of clinical expertise. This could include functional capacity evaluations, worksite, ergonomic or activities of daily living assessments
Collaborate with a variety of stakeholders, including the injured employee, employer, medical specialists and other allied health professionals to develop, implement and monitor rehabilitation plans

What we offer

Access to the fitness passport program plus discounts at hundreds of retail outlets
Variety of working options
Work from home or any one of our APM offices
All the tools to set you up for success
Autonomy, flexibility and the ability to manage your own calendar to suit your best work life balance

Fulltime

Rehabilitation Consultant

Interact is a leading provider of allied health, occupational health and safety,...

Location

Australia , Lismore

Salary:

Not provided

Assure

Expiration Date

Until further notice

Requirements

Current unrestricted (or eligibility for) registration or membership with the relevant industry body (AHPRA, ESSA)
Occupational Rehabilitation experience
Tertiary qualifications in Occupational Therapy, Physiotherapy, Exercise Physiology or Nursing
Strong clinical reasoning
Ability to engage across multidisciplinary teams to support the achievement of a common goal
Passion to help people rehabilitate
Demonstrated ability to work autonomously

Job Responsibility

Leverage your networks and industry knowledge in occupational rehabilitation to identify new return to work opportunities
Develop and nurture relationships with employers seeking return to work support for their organisation
Case management for injured workers who are needing physical and/or psychological support to return them back to employment
Taking a more holistic care approach, establish key relationships with health professionals and work within a multidisciplinary team to support the journey from rehab to healing
Perform a variety of assessments depending on your area of clinical expertise. This could include functional capacity evaluations, worksite, ergonomic or activities of daily living assessments
Collaborate with a variety of stakeholders, including the injured employee, employer, medical specialists and other allied health professionals to develop, implement and monitor rehabilitation plans

What we offer

Opportunity to grow your career in Human Services across multiple global brands and geographies
Access to a comprehensive to make your experience working for APM the best it can be
Discount gym and health insurance
Discounts at hundreds of retail outlets
Variety of working options
Work from home or any one of our APM offices
All the tools to set you up for success
Autonomy, flexibility and the ability to manage your own calendar to suit your best work life balance

Parttime

Membership Development Specialist

The 'Quin House

Location:
United States , Back Bay

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 12, 2025

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