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Membership Development Specialist

The 'Quin House

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Location:
United States, Back Bay

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

32.20 USD / Hour
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Job Description:

The Membership Development Specialist supports the Membership Department in recruiting new members and growing the prospective member pipeline. This role plays an essential part in the success of The ‘Quin House’s recruitment efforts by coordinating nominee outreach, managing application logistics, and maintaining accurate data across multiple systems. Working closely with the Membership Development Manager, the Specialist ensures that every prospective member experiences the same level of personalized attention and hospitality that defines The ‘Quin House community.

Job Responsibility:

  • Assist in managing the membership pipeline, tracking nominees, applicants, and prospects through every stage of the recruitment process
  • Prepare and send recruitment communications, schedule interviews, and manage follow-ups
  • Maintain accurate and detailed notes, lists, and activity logs in PeopleVine (CRM)
  • Compile and update nomination, interview, and cohort tracking reports
  • Support the coordination and logistics for prospective member tours, interviews, and committee reviews
  • Complete tasks as assigned by the director superior
  • Ensure the accuracy and timeliness of all data entry for prospects and applications
  • Maintain recruitment dashboards, pipeline summaries, and application folders in coordination with the Membership Development Manager
  • Assist with compiling reports and metrics to track recruitment performance, outreach activity, and conversion rates
  • Maintain digital and physical files to support a well-organized department
  • Support membership recruitment events, including prospective member gatherings, cohort celebrations, and networking activations
  • Collaborate with Marketing, Programming, and Operations teams to coordinate recruitment initiatives and member-facing campaigns
  • Provide day-to-day administrative support to the Membership Development Manager and the broader Membership team
  • Represent The ‘Quin House at internal and external events as a professional ambassador of the brand

Requirements:

  • 1–2 years of experience in administrative, recruitment, sales, marketing, or hospitality roles
  • experience in a private club or membership-based organization preferred
  • Strong organizational skills and exceptional attention to detail
  • Excellent written and verbal communication skills with a polished, professional demeanor
  • Proven ability to build rapport and foster relationships with a diverse range of individuals
  • Proficiency with Microsoft Office Suite and CRM systems (PeopleVine experience a plus)
  • Ability to manage multiple priorities in a fast-paced environment
  • A positive attitude, a sense of initiative, and a genuine interest in hospitality and community building
  • Bachelor’s degree preferred but not required

Nice to have:

  • Experience in a private club or membership-based organization
  • PeopleVine experience

Additional Information:

Job Posted:
December 12, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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