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Membership Coordinator

seapalms.com Logo

Sea Palms St. Simons

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Location:
United States, St Simons Island

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Membership Coordinator supports the Director of Membership in enhancing member engagement, satisfaction, and retention. This role involves coordinating member events, managing communication, and ensuring seamless member experiences across various platforms and activities.

Job Responsibility:

  • Assist the Director of Membership with planning, coordinating, and executing member events
  • Attend events to ensure smooth execution and take photography for marketing purposes
  • Create and distribute flyers, brochures, newsletters, and other marketing materials
  • Maintain regular communication with members through email campaigns, newsletters, and social media
  • Manage the club’s social media accounts
  • Support the onboarding process for new members
  • Maintain accurate and up-to-date records of member information
  • Assist with processing member payments and updating payment methods
  • Design, create, and update member forms
  • Manage member-facing platforms such as the member website, mobile app, and TV portal
  • Collaborate with departments to ensure consistent communication
  • Design and send member email campaigns
  • Attend weekly BEO and Sales & Marketing meetings
  • Create BEOs for member and golf events
  • Order event and office supplies
  • Collaborate with vendors and local businesses
  • Answer phones, channel calls, and address inquiries
  • Support the Director of Membership with scheduling, vendor invoicing, and administrative tasks
  • Maintain and scan records
  • Greet members and guests
  • Address member concerns and inquiries
  • Manage relationships with members, vendors, and local businesses

Requirements:

  • Degree in Hospitality, Communications, Marketing, or related field preferred
  • Experience with tools and platforms such as Canva, Mailchimp, Salto, Members First, Amadeus Salesforce, Microsoft Office, and Jonas (CRM and POS)
  • Strong written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Proficiency in social media management and content creation
  • Strong customer service skills
  • Knowledge of club amenities, rules, and benefits
  • Must speak English fluently
  • Must possess a valid driver's license and reliable transportation
  • Ability to run off-property errands with minimal notice
What we offer:
  • Medical/Dental/Vision benefits
  • generous PTO program
  • points based bonus
  • daily pay
  • Employee Referral bonus program
  • opportunities to advance their career within the company

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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