CrawlJobs Logo
Robert Half Logo Robert Half · Customer Service

Membership Coordinator

United States, Poway · Job Posted June 28, 2026
Apply Position
Job Link Share

Job Description

We are looking for a Membership Coordinator to support day-to-day membership operations and provide strong administrative assistance for a growing team in California. This contract position is ideal for someone who enjoys delivering excellent service, maintaining accurate records, and helping create a smooth experience for members and internal stakeholders. The role combines coordination, data tracking, and event support, making it a strong fit for someone who can manage multiple priorities effectively.

Job Responsibility

  • Manage administrative tasks related to membership activities, including record updates, document handling, and routine follow-up communication
  • Serve as a primary point of contact for member questions, providing timely and effective customer service across phone, email, and other communication channels
  • Maintain and update membership information within HubSpot and related systems to ensure accuracy, consistency, and completeness
  • Track membership metrics and prepare basic data summaries or reports to support operational decisions and team visibility
  • Partner with internal team members to support process improvements and assist with operational changes that affect membership workflows
  • Monitor ongoing requests and deadlines to help ensure membership tasks are completed efficiently and without delays

Requirements

  • Experience in an administrative, membership support, customer service, or operations-focused role
  • Working knowledge of HubSpot or similar CRM platforms used for record management and communication tracking
  • Strong customer service skills with the ability to communicate clearly and professionally with a variety of stakeholders
  • Ability to organize detailed information accurately and manage multiple assignments in a fast-paced environment
  • Comfort working with data, compiling reports, and identifying basic trends or inconsistencies
  • Experience supporting or coordinating events, meetings, or member engagement activities
  • Proficiency with standard office software and general administrative tools

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Robert Half - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Membership Coordinator

8 matching positions

Membership Coordinator

We are looking for a Membership Coordinator to support daily front-desk and admi...
Location
Location
United States , Milwaukee
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of experience in an administrative, clerical, or office support role
  • Background in administrative assistance with the ability to manage multiple tasks efficiently
  • Proficiency in Microsoft Office for document preparation, tracking, and general office administration
  • Comfortable working directly with members or visitors in a reception or front-desk capacity
  • Strong data entry and filing skills with careful attention to detail
  • Effective written and verbal communication skills
  • Ability to handle clerical duties independently while supporting a collaborative office environment
Job Responsibility
Job Responsibility
  • Welcome visitors and serve as the first point of contact, ensuring a courteous and helpful front-desk experience
  • Guide prospective or new members through the application process and assist them with completing forms on a tablet
  • Maintain organized records by filing documents accurately and updating information through routine data entry
  • Provide day-to-day administrative support by handling clerical work and responding to general office needs
  • Assist with special assignments and short-term projects as priorities arise
  • Monitor membership-related documentation for completeness and accuracy before submission or storage
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
Read More
Arrow Right

Membership Coordinator

Membership Bespoke is delighted to be supporting a well-established UK trade ass...
Location
Location
United Kingdom , London
Salary
Salary:
32000.00 - 34000.00 GBP / Year
membershipbespoke.co.uk Logo
Membership Bespoke
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent interpersonal skills with the ability to communicate effectively at all levels, both internally and externally
  • Excellent presentation skills and telephone manner with the confidence to engage with a wide range of companies, often with individuals at a senior level
  • Strong organisational skills, with an ability to handle several tasks under pressure
  • Strong data-handling skills with Microsoft Excel, and experience and willingness with MS Copilot preferable
  • Experience working with a CRM as an administrator
  • First class customer service skills
  • Must have GCSE English and Maths grade 5 (C) or above
  • Ideally educated to A Level or equivalent, as a minimum
  • MSOffice suite – including word, excel, powerpoint, planner
Job Responsibility
Job Responsibility
  • Act as the first point of contact for members, ensuring email and telephone enquiries are handled promptly and professionally
  • Maintain accurate and effective administration of the CRM and membership data
  • Keep member records up to date, reconciling data, capturing new leads, and supporting clear, timely communication across the full member lifecycle
  • Manage the day-to-day operation of the membership CRM
  • Oversee member journeys, automated communications, and ensuring engagement activities are well targeted and data-driven through accurate record keeping
What we offer
What we offer
  • 25 days holiday plus bank holidays
  • Training and professional development support
  • Wellbeing initiatives and social activities
  • Modern Shoreditch office environment
  • Fulltime
Read More
Arrow Right

Membership Coordinator

Are you highly organised, customer-focused, and ready to take ownership of a key...
Location
Location
United Kingdom , Honingham Thorpe
Salary
Salary:
28000.00 GBP / Year
af.farm Logo
The AF Group Ltd.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a fast-paced customer service role
  • Strong communication and problem-solving skills
  • Excellent attention to detail and data accuracy
  • Proficiency in CRM systems and Excel (including VLOOKUPs)
  • A proactive, collaborative, and customer-focused mindset
Job Responsibility
Job Responsibility
  • Managing Member onboarding, renewals, and account updates
  • Responding to enquiries via email, phone, and in person
  • Maintaining accurate CRM records and ensure compliance
  • Supporting billing, reporting, and cross-team collaboration
  • Producing membership reports and help improve processes
What we offer
What we offer
  • 26 days holiday + bank holidays, rising with each year of service (up to 7 additional days)
  • Your birthday off (if it falls on your working day!)
  • 8% employer pension contribution
  • Free lunch daily from our onsite café
  • AF Membership – enjoy exclusive discounts at hundreds of retailers and suppliers
  • Life assurance
  • Health insurance
  • Discounted gym membership
  • Cycle to work scheme
  • Hybrid working – one day at home per week
  • Fulltime
Read More
Arrow Right

Membership Coordinator

The Membership Coordinator is responsible for managing and validating membership...
Location
Location
Cebu
Salary
Salary:
Not provided
helpware.com Logo
Helpware
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or relevant experience
  • Intermediate Excel skills required (VLOOKUP, Sorting, Filtering, Data Manipulation)
  • High attention to detail
  • Hands-on experience with SFDC or other CRM software
  • Highly analytical thinker
  • Excellent organizational skills with the ability to multitask
  • The ability to change focus quickly to meet deadlines and prioritize tasks
  • Looking for a team player with a high level of dedication
  • Must be highly adaptable
Job Responsibility
Job Responsibility
  • Perform weekly reviews of Add/Change/Delete reports put out by GPOs
  • Pull membership information from SAP to match facilities on these reports to the client's accounts
  • Filter through large amounts of data on A/C/D reports to highlight important membership changes that should be raised to the membership coordinator for further review and migration analysis
Read More
Arrow Right

Receptionist & Membership Coordinator

Our client, a non-profit nonpartisan organization is seeking a Receptionist & Me...
Location
Location
United States , Washington
Salary
Salary:
23.00 - 26.00 USD / Hour
bhsg.com Logo
Beacon Hill
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong interpersonal and communication skills with a polished, professional presence
  • Highly organized with excellent attention to detail and reliability
  • Customer-focused with a professional and courteous demeanor
  • Ability to manage multiple priorities in a fast-paced environment
  • Background in receptionist, administrative support, or office coordination required
  • Proficiency in Microsoft Office
  • Reliable, punctual, and adaptable with a strong work ethic
Job Responsibility
Job Responsibility
  • Serve as the first point of contact by managing a multi-line phone system and greeting visitors
  • Route calls, direct inquiries, and maintain a professional front office environment
  • Perform administrative tasks including data entry, filing, scanning, and document organization
  • Manage mail operations, deliveries, and office supply coordination
  • Support HR and operations with onboarding materials, records, and administrative needs
  • Maintain reception area, kitchen, and office spaces to ensure smooth daily operations
  • Assist with general office management and special projects as needed
  • Fulltime
Read More
Arrow Right

Spa Membership Coordinator

The Membership Coordinator is responsible for managing all aspects of the spa an...
Location
Location
Tunisia , Tunis
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 1-2 years of customer service experience in a luxury hotel, spa, or wellness environment
  • sales experience preferred
  • Strong interpersonal and communication skills to build and maintain lasting member relationships
  • Proficiency in membership management software
  • Exceptional organizational skills and attention to detail, with the ability to multitask effectively
  • A proactive, self-motivated approach and a genuine passion for wellness and luxury guest service
  • Fluency in English
  • additional languages are an asset
  • Flexibility to work weekends, holidays, and varied shifts as required
Job Responsibility
Job Responsibility
  • Serve as the primary point of contact for all membership-related inquiries and communications
  • Conduct personalized tours of the spa and fitness facilities to promote memberships
  • Manage member accounts, including onboarding, renewals, billing, and updates
  • Maintain accurate membership records and share updates with the management team
  • Actively promote memberships, packages, and wellness services to prospective clients
  • Organize and oversee member-exclusive events, promotions, and wellness programs
  • Regularly communicate with members through newsletters, emails, and personal interactions
  • Address and resolve member concerns with professionalism and efficiency
  • Foster a welcoming and inclusive environment, ensuring all members feel valued
  • Oversee membership billing, tracking revenue, and resolving any account issues
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Fulltime
Read More
Arrow Right

Customer Services Coordinator - Membership

Join a respected organisation within the membership sector, serving the Transpor...
Location
Location
United Kingdom , London
Salary
Salary:
24000.00 - 27000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customer Service Experience: Previous experience in a customer-facing role
  • Strong communication and interpersonal skills
  • Excellent time management and organisation
  • High attention to detail and accuracy
  • Proficiency in Microsoft Office
  • Ability to work independently and meet deadlines
Job Responsibility
Job Responsibility
  • Process Claims: Handle sickness and life insurance claims with care and accuracy
  • Deliver Excellent Customer Support: Respond to member enquiries via phone, email, and post
  • Provide Product Information: Offer guidance on services and policies
  • Manage Transactions: Process direct debits and maintain data accuracy
What we offer
What we offer
  • 22 days holiday + bank holidays
  • Subsidised transport costs
  • Company pension & life insurance
  • Income protection & private healthcare
  • Supportive, friendly team and great workplace culture
  • Fulltime
Read More
Arrow Right

Membership Services Coordinator

The member services coordinator is a vital front-line representative for the org...
Location
Location
United States , College Park
Salary
Salary:
50458.00 - 68750.00 USD / Year
aps.org Logo
American Physical Society
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum High School diploma or equivalent required
  • Minimum 2 years of customer service experience
  • Experience with databases and/or Association Management Systems (AMS), preferably NimbleAMS or Salesforce
  • Strong analytical and numerical skills
  • Knowledge of office practices, strong administrative, and customer service skills
  • Excellent attention to detail, problem-solving, and critical thinking abilities
  • Proficiency in Microsoft Office Suite (Excel, Word), Google Workspace (Sheets, Docs), and other online shared document products
  • Strong organization, documentation, and prioritization skills
  • Works effectively both independently and as part of interdepartmental teams, with an ability to adapt to changing schedules
  • Courteous manner and excellent written communication skills
Job Responsibility
Job Responsibility
  • Utilize service desk software to manage member communication through phone and email
  • Manage member accounts by updating records, processing payments, and addressing inquiries, all while delivering excellent customer support
  • Troubleshoot member log-in and access issues
  • Assist members with online journal access and missing issue fulfillment
  • Update member addresses, including investigating undeliverable mail
  • Utilize member feedback to enhance service quality, answer questions, and resolve problems
  • Maintain data accuracy in the association management system by correcting member records
  • Manage electronic filing of renewal invoices and accounting batch deposits
  • Independently research and resolve complex membership problems
  • Assemble, validate and process renewal invoice payments, ensuring follow-up procedures are completed
What we offer
What we offer
  • Flexible schedules and ability to work remotely
  • 8% employer-paid retirement contribution
  • Investment advisement services: 100% employer paid
  • Medical benefits: PPO or HDHP option
  • Employer contribution to FSA or HSA account, eligibility based on medical plan enrollment
  • Lifestyle Spending benefit up to $1,500.00 (USD) - 100% employer paid
  • Vision benefits: individual and dependent coverage 100% employer paid
  • Basic Life & Accident insurance: employee coverage 100% employer paid
  • Supplemental Life & Accident insurance, including spouse & dependent child(ren) coverage
  • Disability insurance: employee coverage 100% employer paid
  • Fulltime
Read More
Arrow Right