CrawlJobs Logo

Membership Coordinator

United Kingdom, Honingham Thorpe Employment contract 28000.00 GBP / Year · Job Posted February 21, 2026
Apply Position
Job Link Share

Job Description

Are you highly organised, customer-focused, and ready to take ownership of a key role? We’re looking for a Membership Coordinator to manage the full Member lifecycle and deliver an exceptional experience at every stage. This role is a fixed term contract for 12 months. You’ll be the main point of contact for Level 1–2 Members, handling onboarding, renewals, upgrades, and account changes while ensuring accurate records and smooth processes. Working closely with Account Managers, Finance, Marketing, IT, Credit & Risk, and The Hub, you’ll keep membership operations running efficiently and professionally.

Job Responsibility

  • Managing Member onboarding, renewals, and account updates
  • Responding to enquiries via email, phone, and in person
  • Maintaining accurate CRM records and ensure compliance
  • Supporting billing, reporting, and cross-team collaboration
  • Producing membership reports and help improve processes

Requirements

  • Experience in a fast-paced customer service role
  • Strong communication and problem-solving skills
  • Excellent attention to detail and data accuracy
  • Proficiency in CRM systems and Excel (including VLOOKUPs)
  • A proactive, collaborative, and customer-focused mindset

What we offer

  • 26 days holiday + bank holidays, rising with each year of service (up to 7 additional days)
  • Your birthday off (if it falls on your working day!)
  • 8% employer pension contribution
  • Free lunch daily from our onsite café
  • AF Membership – enjoy exclusive discounts at hundreds of retailers and suppliers
  • Life assurance
  • Health insurance
  • Discounted gym membership
  • Cycle to work scheme
  • Hybrid working – one day at home per week
  • Free onsite parking

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Membership Coordinator

8 matching positions

Membership Coordinator

We are looking for a Membership Coordinator to support day-to-day membership ope...
Location
Location
United States , Poway
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in an administrative, membership support, customer service, or operations-focused role
  • Working knowledge of HubSpot or similar CRM platforms used for record management and communication tracking
  • Strong customer service skills with the ability to communicate clearly and professionally with a variety of stakeholders
  • Ability to organize detailed information accurately and manage multiple assignments in a fast-paced environment
  • Comfort working with data, compiling reports, and identifying basic trends or inconsistencies
  • Experience supporting or coordinating events, meetings, or member engagement activities
  • Proficiency with standard office software and general administrative tools
Job Responsibility
Job Responsibility
  • Manage administrative tasks related to membership activities, including record updates, document handling, and routine follow-up communication
  • Serve as a primary point of contact for member questions, providing timely and effective customer service across phone, email, and other communication channels
  • Maintain and update membership information within HubSpot and related systems to ensure accuracy, consistency, and completeness
  • Track membership metrics and prepare basic data summaries or reports to support operational decisions and team visibility
  • Partner with internal team members to support process improvements and assist with operational changes that affect membership workflows
  • Monitor ongoing requests and deadlines to help ensure membership tasks are completed efficiently and without delays
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Membership Coordinator

We are looking for a Membership Coordinator to support daily front-desk and admi...
Location
Location
United States , Milwaukee
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of experience in an administrative, clerical, or office support role
  • Background in administrative assistance with the ability to manage multiple tasks efficiently
  • Proficiency in Microsoft Office for document preparation, tracking, and general office administration
  • Comfortable working directly with members or visitors in a reception or front-desk capacity
  • Strong data entry and filing skills with careful attention to detail
  • Effective written and verbal communication skills
  • Ability to handle clerical duties independently while supporting a collaborative office environment
Job Responsibility
Job Responsibility
  • Welcome visitors and serve as the first point of contact, ensuring a courteous and helpful front-desk experience
  • Guide prospective or new members through the application process and assist them with completing forms on a tablet
  • Maintain organized records by filing documents accurately and updating information through routine data entry
  • Provide day-to-day administrative support by handling clerical work and responding to general office needs
  • Assist with special assignments and short-term projects as priorities arise
  • Monitor membership-related documentation for completeness and accuracy before submission or storage
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
Read More
Arrow Right

Membership Coordinator

Membership Bespoke is delighted to be supporting a well-established UK trade ass...
Location
Location
United Kingdom , London
Salary
Salary:
32000.00 - 34000.00 GBP / Year
membershipbespoke.co.uk Logo
Membership Bespoke
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent interpersonal skills with the ability to communicate effectively at all levels, both internally and externally
  • Excellent presentation skills and telephone manner with the confidence to engage with a wide range of companies, often with individuals at a senior level
  • Strong organisational skills, with an ability to handle several tasks under pressure
  • Strong data-handling skills with Microsoft Excel, and experience and willingness with MS Copilot preferable
  • Experience working with a CRM as an administrator
  • First class customer service skills
  • Must have GCSE English and Maths grade 5 (C) or above
  • Ideally educated to A Level or equivalent, as a minimum
  • MSOffice suite – including word, excel, powerpoint, planner
Job Responsibility
Job Responsibility
  • Act as the first point of contact for members, ensuring email and telephone enquiries are handled promptly and professionally
  • Maintain accurate and effective administration of the CRM and membership data
  • Keep member records up to date, reconciling data, capturing new leads, and supporting clear, timely communication across the full member lifecycle
  • Manage the day-to-day operation of the membership CRM
  • Oversee member journeys, automated communications, and ensuring engagement activities are well targeted and data-driven through accurate record keeping
What we offer
What we offer
  • 25 days holiday plus bank holidays
  • Training and professional development support
  • Wellbeing initiatives and social activities
  • Modern Shoreditch office environment
  • Fulltime
Read More
Arrow Right

Receptionist & Membership Coordinator

Our client, a non-profit nonpartisan organization is seeking a Receptionist & Me...
Location
Location
United States , Washington
Salary
Salary:
23.00 - 26.00 USD / Hour
bhsg.com Logo
Beacon Hill
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong interpersonal and communication skills with a polished, professional presence
  • Highly organized with excellent attention to detail and reliability
  • Customer-focused with a professional and courteous demeanor
  • Ability to manage multiple priorities in a fast-paced environment
  • Background in receptionist, administrative support, or office coordination required
  • Proficiency in Microsoft Office
  • Reliable, punctual, and adaptable with a strong work ethic
Job Responsibility
Job Responsibility
  • Serve as the first point of contact by managing a multi-line phone system and greeting visitors
  • Route calls, direct inquiries, and maintain a professional front office environment
  • Perform administrative tasks including data entry, filing, scanning, and document organization
  • Manage mail operations, deliveries, and office supply coordination
  • Support HR and operations with onboarding materials, records, and administrative needs
  • Maintain reception area, kitchen, and office spaces to ensure smooth daily operations
  • Assist with general office management and special projects as needed
  • Fulltime
Read More
Arrow Right

Spa Membership Coordinator

The Membership Coordinator is responsible for managing all aspects of the spa an...
Location
Location
Tunisia , Tunis
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 1-2 years of customer service experience in a luxury hotel, spa, or wellness environment
  • sales experience preferred
  • Strong interpersonal and communication skills to build and maintain lasting member relationships
  • Proficiency in membership management software
  • Exceptional organizational skills and attention to detail, with the ability to multitask effectively
  • A proactive, self-motivated approach and a genuine passion for wellness and luxury guest service
  • Fluency in English
  • additional languages are an asset
  • Flexibility to work weekends, holidays, and varied shifts as required
Job Responsibility
Job Responsibility
  • Serve as the primary point of contact for all membership-related inquiries and communications
  • Conduct personalized tours of the spa and fitness facilities to promote memberships
  • Manage member accounts, including onboarding, renewals, billing, and updates
  • Maintain accurate membership records and share updates with the management team
  • Actively promote memberships, packages, and wellness services to prospective clients
  • Organize and oversee member-exclusive events, promotions, and wellness programs
  • Regularly communicate with members through newsletters, emails, and personal interactions
  • Address and resolve member concerns with professionalism and efficiency
  • Foster a welcoming and inclusive environment, ensuring all members feel valued
  • Oversee membership billing, tracking revenue, and resolving any account issues
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Fulltime
Read More
Arrow Right

Membership Services Coordinator

The member services coordinator is a vital front-line representative for the org...
Location
Location
United States , College Park
Salary
Salary:
50458.00 - 68750.00 USD / Year
aps.org Logo
American Physical Society
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum High School diploma or equivalent required
  • Minimum 2 years of customer service experience
  • Experience with databases and/or Association Management Systems (AMS), preferably NimbleAMS or Salesforce
  • Strong analytical and numerical skills
  • Knowledge of office practices, strong administrative, and customer service skills
  • Excellent attention to detail, problem-solving, and critical thinking abilities
  • Proficiency in Microsoft Office Suite (Excel, Word), Google Workspace (Sheets, Docs), and other online shared document products
  • Strong organization, documentation, and prioritization skills
  • Works effectively both independently and as part of interdepartmental teams, with an ability to adapt to changing schedules
  • Courteous manner and excellent written communication skills
Job Responsibility
Job Responsibility
  • Utilize service desk software to manage member communication through phone and email
  • Manage member accounts by updating records, processing payments, and addressing inquiries, all while delivering excellent customer support
  • Troubleshoot member log-in and access issues
  • Assist members with online journal access and missing issue fulfillment
  • Update member addresses, including investigating undeliverable mail
  • Utilize member feedback to enhance service quality, answer questions, and resolve problems
  • Maintain data accuracy in the association management system by correcting member records
  • Manage electronic filing of renewal invoices and accounting batch deposits
  • Independently research and resolve complex membership problems
  • Assemble, validate and process renewal invoice payments, ensuring follow-up procedures are completed
What we offer
What we offer
  • Flexible schedules and ability to work remotely
  • 8% employer-paid retirement contribution
  • Investment advisement services: 100% employer paid
  • Medical benefits: PPO or HDHP option
  • Employer contribution to FSA or HSA account, eligibility based on medical plan enrollment
  • Lifestyle Spending benefit up to $1,500.00 (USD) - 100% employer paid
  • Vision benefits: individual and dependent coverage 100% employer paid
  • Basic Life & Accident insurance: employee coverage 100% employer paid
  • Supplemental Life & Accident insurance, including spouse & dependent child(ren) coverage
  • Disability insurance: employee coverage 100% employer paid
  • Fulltime
Read More
Arrow Right

Membership & Engagement Coordinator

The Membership & Engagement Coordinator plays a key role in cultivating a welcom...
Location
Location
United States , Raleigh
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in ministry, business administration, communications, or a related field preferred
  • Experience in membership engagement, volunteer coordination, customer relations, or nonprofit/church operations
  • Proficiency with database or CRM systems (church management software experience strongly preferred)
  • Strong interpersonal and communication skills with the ability to engage diverse groups of people
  • Excellent organizational skills with the ability to manage multiple priorities effectively
  • Commitment to fostering inclusive, welcoming community experiences aligned with organizational values
  • Willingness to work flexible hours, including evenings and weekends as needed
Job Responsibility
Job Responsibility
  • Develop and implement strategies to increase member engagement across all groups
  • Coordinate with leadership committees and ministry teams to support organizational goals and initiatives
  • Maintain intentional follow-up processes to connect individuals with ministries, programs, and resources
  • Track member engagement from initial contact through ongoing participation in church life
  • Partner with ministry leaders to create opportunities for spiritual growth, service, and fellowship
  • Oversee welcome and visitor engagement efforts to ensure a warm, inclusive, and consistent experience for all guests and newcomers
  • Coordinate new member classes and onboarding processes
  • Recruit, train, and support volunteers serving in hospitality roles
  • Develop and maintain follow-up systems for visitors
  • Manage and maintain membership databases
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Coordinator US Family Health Plans Sales I - HP Sales

The Coordinator Health Plan Sales I role will contribute to the success of the d...
Location
Location
United States , Irving
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma required
  • Bachelor’s Degree in related field (i.e. Health Care Administration, Marketing, Business Administration, Math) or equivalent experience required
  • 0-2 Years of previous experience preferred
  • Life and Health Insurance License preferred
Job Responsibility
Job Responsibility
  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
  • Provide training and guidance to FMOs and Brokers on products, services, benefits, process and available tools
  • Partner in training opportunities with the sales management team
  • Participate in needs assessments to determine gaps in processes that may lead to training opportunities
  • Customer Relations: Manage the inside support requirement of multiple inquiries from the contracted FMO and Broker community
  • Maintain relationships, answer inquiries from FMO and Brokers via broker support email, telephonic or any alternate communication
  • Researches and provides resolution as established by department Key Performance Indicators (KPI’s)
  • Acts as a subject matter expert for all CHRISTUS Health Plan benefits for each line of business
  • In preparation for annual open enrollment for Medicare and Health Insurance Exchange lines of business, attends weekly implementation meetings for ASCEND: Medicare enrollment platform
  • Miramar: contracting platform, providing updated FMO & Agent Agreements, training materials, power point presentation and exam also testing the platform before launching for annual contracting
  • Fulltime
Read More
Arrow Right