This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
A well-established and highly respected professional membership organisation is seeking a Membership Advisor to join their collaborative and fast-paced membership team. This is an excellent opportunity for a customer-focused membership professional who enjoys delivering high-quality service while managing end-to-end membership processes in a structured and detail-oriented environment.
Job Responsibility:
Administering the full membership journey, including applications, renewals, reinstatements, and upgrades
Processing membership applications and ensuring eligibility criteria are met
Supporting annual renewals and driving member retention through proactive engagement
Managing and updating membership data via CRM (Dynamics)
Handling member enquiries via phone and email, delivering a high standard of customer service
Advising on membership routes, application processes, and fee options
Supporting financial processes including payment handling and reconciliation
Contributing to continuous improvement of membership processes and policies
Requirements:
Experience working in a busy, fast-paced administrative or membership environment
Strong CRM experience and confidence managing data
Excellent communication skills, both written and verbal
A proactive and flexible approach to work
The ability to prioritise effectively and meet deadlines
A genuine interest in delivering outstanding member experience
What we offer:
Supportive and inclusive working culture
Strong focus on professional standards, collaboration, and continuous improvement