Member Support Specialist Job at Robert Half (Minnetonka)

Member Support Specialist

We are seeking a dedicated Member Support Specialist to join our studio team. Th...

Location

United States , Austin

Salary:

Not provided

F45 Training

Expiration Date

Until further notice

Requirements

Valid CPR and First Aid Certificate
Excellent customer service skills
Professional and effective communication skills
In-depth understanding of the benefits of Pilates, Tone and Yoga
Passion for learning and attending continued education training
Punctual and Reliable

Job Responsibility

Casual role, which requires early mornings, evenings and weekend work
Visually inspect the equipment prior to the beginning of class to ensure equipment is in good working order and safe to use
Responsible for studio tidiness and returning equipment to standards set by studio management
Participate in networking/community events as needed and studio promotions to generate new business
Stay up to date with, and implement FS8 brand and athletics standards at all times
Working front desk + establishing relationships with current and future members
Making sales phone calls (# dictated by manager for each shift) + following up member inquiries during each shift
Attention to detail during shift for member experience
Stocking laundry, studio supplies, and rolling towels in preparation for classes
Willingness to evolve with new developments in the fitness industry

Parttime

New Member Support Specialist

The New Member Support Specialist plays a critical role in centralizing and opti...

Location

United States , Southside

Salary:

Not provided

KidStrong Henderson

Expiration Date

Until further notice

Requirements

Customer-Centric Communication: Strong verbal and written communication skills with the ability to build rapport quickly with families via phone, text, and email
Consultative Sales Skills: Ability to identify customer needs, present solutions effectively, and guide prospects through decision-making with confidence and professionalism
Relationship Building: Demonstrated ability to create trust and maintain positive relationships with new members during the onboarding process
High-Volume Outreach Experience: Comfort managing a high volume of outbound and inbound communications while maintaining quality and responsiveness
Organization & Time Management: Strong ability to prioritize tasks, manage follow-ups, and maintain attention to detail across multiple centers or workflows
CRM Proficiency: Experience using customer relationship management systems (e.g., GloFox, Salesforce, HubSpot) to track interactions, manage pipelines, and ensure accountability
Problem-Solving & Objection Handling: Ability to address questions, overcome concerns, and provide solutions that align with customer needs and company offerings
Adaptability & Multitasking: Comfortable working in a fast-paced environment and balancing multiple conversations, schedules, and priorities simultaneously
Technology & Communication Tools: Familiarity with text-based communication platforms (e.g., Podium) and scheduling systems
Team Collaboration: Ability to work cross-functionally with center staff, coaches, and leadership to ensure seamless member experience

Job Responsibility

Oversee multiple categories of new member inquiries across several centers
Manage a high volume of outbound communication and follow-up activities
Execute outbound call campaigns to engage and follow up with assigned new member inquiries
Apply established communication workflows and best practices to effectively nurture prospective members
Maintain accurate records, detailed notes, and follow-up actions within the CRM system (GloFox)
Deliver timely, consistent, and professional communication across all interactions
Proactively guide inquiries through the pipeline, driving trial scheduling and membership enrollment
Qualify new member inquiries through thoughtful discovery, confirming appropriate program fit based on age, readiness, and family expectations
Use a consultative approach to understand family goals and position the program as a solution to their needs
Clearly and confidently communicate the value, structure, and benefits of the KidStrong program

What we offer

Employee discounts
Flexible schedule
Free uniforms

Fulltime

Member Services Specialist - HP Member Services

The Member Services Specialist serves as a frontline ambassador for the health p...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent is required
Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn proprietary systems quickly
0–2 years of customer service experience preferred, ideally in healthcare, insurance, or call center environments

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Begin mastery of four core systems (e.g., HSP, HPS, HealthTrio, and Zelis) to independently resolve inquiries and complete calls with accuracy and confidence
Resolve member, provider, or broker inquiries across Health Exchange, US Family Health Plan, and NCHD
Quote basic eligibility and benefits for Medicare Advantage inquiries
Become a subject matter expert as you build foundational knowledge in core plan structures and internal workflows
Resolve routine inquiries during initial contact using standardized scripting, system navigation, and clear documentation
Provide customer service excellence through engagement, effective listening skills, patience, and desire to resolve the question/issue
Document call interactions in the CRM with clarity, accuracy, and resolution details that support audit readiness and downstream coordination
Explain core benefits and eligibility using handbook-aligned language
Assist members in understanding coverage and accessing services

Fulltime

New

L2 Support Specialist || L2 Application Support

We are currently seeking a L2 Support Specialist || L2 Application Support to jo...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3+ years of relevant experience in application Maintenance and Support
Unix, SQL and knowledge of other scripting languages
Knowledge of programming language – preferably Java

Job Responsibility

Actively provide support for resolution of L2 issues with detailed analysis
help in code fixes and rigorous testing where required
Work on supporting Product servers and clients on cutting-edge platforms
Contribute to our continuous improvement and continuous delivery
Continually focus on enhancing the performance of the applications
Work effectively in collaboration with other team members
Provide technical feedback and support to Development teams
Perform detailed RCA of issues in production, and implement corrective actions

Fulltime

Technical Support Specialist, Product Technical Support

The Specialty Products Technical Support Agent strives to deliver on the Antech ...

Location

United States , Loveland

Salary:

25.00 - 28.00 USD / Hour

Antech Diagnostics

Expiration Date

Until further notice

Requirements

Minimum of 3 years’ experience in clinical veterinary practice experience with use of Point of Care systems is required
Customer care and support experience of at least 2 years
Current Veterinary Technology license to practice in Colorado required
Associates degree in Veterinary Technology or related field, or equivalent related experience (e.g. years of experience as a Veterinary Assistant)
Full knowledge and understanding of Antech’s products and services
Consistently displays strong analytical and problem-solving ability
Displays excellent communication skills
especially good listening skills
Displays a strong customer focus within a team environment
Is available to, and works cooperatively with, team members

Job Responsibility

Troubleshoots technical issues and resolves customer complaints with veterinarians and veterinary staff, as related to portfolio products and services
Responsible for the daily review of patient histories, IgE allergy test results, and immunotherapy recommendations for data entry accuracy and appropriate allergen selection prior to result transmittal to clinics
Responsible for inbound and outbound calls regarding patient-specific immunotherapy
Assists veterinarians and veterinary staff regarding infectious disease point of care test protocols, reading results, specificity/sensitivity, and accuracy
Promotes health care and disease prevention
Maintains diligent recordkeeping within Customer Relationship Management (CRM) database system
Work in partnership with Specialty Product Technical Support Veterinarians and other channels within the organization, such as marketing, to create educational tools for customers to promote their understanding of how to integrate allergy into their practice
Other duties as assigned in support of customer service, point of care

What we offer

Paid Time Off & Holidays
Medical, Dental, Vision (Multiple Plans Available)
Basic Life (Company Paid) & Supplemental Life
Short and Long Term Disability (Company Paid)
Flexible Spending Accounts/Health Savings Accounts
Paid Parental Leave
401(k) with company match
Tuition/Continuing Education Reimbursement
Life Assistance Program
Pet Care Discounts

Fulltime

New

Legal Support Specialist

The Legal Support Specialist (LSS) will support up to three or more attorneys, i...

Location

United States , Los Angeles

Salary:

42.00 - 45.00 USD / Hour

Solomon Page

Expiration Date

Until further notice

Requirements

Bachelor's Degree or equivalent experience is preferred
Minimum 7 years of experience, working in a business law practice with exposure to entertainment law
Familiarity with the practice of entertainment law, including motion picture, television, music, and digital transactions is a plus
Computer proficiency in Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook, as well as document management and other office technologies
Strong ability to maintain high standards of professionalism, including the ability to maintain confidentiality (both client and internal), use good judgment and anticipate needs of attorneys with high volume practices
Strong attention to detail, organizational skills and ability to manage time effectively
Positive attitude, excellent interpersonal skills, communication skills and the ability to collaborate well as a team
Position requires ability to move from the workstation or desk several times throughout the day and go to various offices to retrieve documents and meet with attorneys and receive instructions
Position also requires the ability to work under pressure to meet strict deadlines
Knowledge of DocuSign and Concur preferred

Job Responsibility

Manages phone lines for supported attorneys, fielding calls, scheduling and initiating conference calls and conveying messages as necessary
Communicate with clients, opposing counsel, courts, and liaisons
Processes time entry, opens new matters, drafts engagement letters and audits responses
Makes reservations, processes reimbursement expenses, maintains calendar, collates information and other administrative duties, as needed by the department
Conducts research
Maintains legal files (both paper & electronic), organize and file documents in designated order, as well as prepare, keyboard, enter, proofread and process legal and administrative correspondence
Manages document deliveries and tracks final executed documentation
Collaborates with team members, providing assistance when time permits

What we offer

Medical
Dental
401(k)
Direct deposit
Commuter benefits

New

Underwriting Support Specialist

We are looking for an Underwriting Support Specialist to provide dependable admi...

Location

United States , Sacramento

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent is required
a bachelor’s degree from an accredited institution is preferred
At least one year of experience in an office support, administrative, or data entry role is required
Ability to read and understand underwriting files, policy-related documents, and general business correspondence
Strong written and verbal communication skills for working effectively with colleagues and internal stakeholders
Comfortable performing basic math, including calculations involving decimals, percentages, ratios, and standard measurements
Proficiency with computers, Microsoft Office or Microsoft 365 applications, and the ability to learn internal and third-party software platforms
Strong attention to detail, sound judgment, and the ability to follow written or verbal instructions while managing routine processing tasks accurately
Demonstrated initiative, learning agility, and accountability in meeting deadlines, escalating issues promptly, and maintaining high-quality work

Job Responsibility

Review incoming submission materials for completeness and consistency, and follow up to obtain missing or unclear information
Enter, update, and maintain policy and underwriting data across business systems using source documents and external reference materials
Assist underwriters by preparing loss history information and completing administrative support work tied to account evaluation
Process routine policy activities such as issuing coverage documents, handling endorsements, supporting cancellations, and updating ownership or broker records under established guidelines
Prepare manual forms and distribute policy documentation in coordination with internal service and operations teams
Participate in workflow improvement efforts by working with automated tools, helping test enhancements, and sharing practical user feedback
Perform peer quality checks for newer team members to reinforce accuracy and established processing standards
Contribute to department initiatives, documentation updates, project support, and data cleanup assignments as needed

What we offer

Medical, vision, dental, and life and disability insurance
company 401(k) plan

New

It Support Specialist- With Japanese And English

Individuals understand their own area and are able to perform all facets of thei...

Location

Japan , Yokohama-shi

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Typically requires 5-7 years’ relevant experience
Undergraduate degree or equivalent combination of education and work experience
Strong verbal and written communication skills
Strong negotiation skills
Manages escalated client situations with a focus on building positive client relationships
Excellent understanding of internal service processes and able to articulate these to clients
Strong technical and product knowledge
Excellent Japanese communication skills (spoken, reading, and written)
Proficiency in English (spoken, reading, and written) is preferred and will be considered an added advantage
Ability to physically perform general office requirements including lifting/movement of assets

Job Responsibility

Provides supervision to a small or large team of operational, production, sales, service or administrative team members or a small staff of professional level team members
Leads the installation multiple solutions
Performs advanced trouble shooting techniques to address complex technical issues
Independently assesses and adjusts technical solutions based on the specific client issue
Addresses escalated technical issues from less experienced team members
Works autonomously in providing on-site technical support to clients
Works autonomously in delivering installation services
Prepares documentation to record and track project status
Provides technical feedback on technical process issues to improve overall service delivery
May act as team lead at times and coach team members

Fulltime

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Member Support Specialist

Job Description

Job Responsibility

Requirements

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Looking for more opportunities?

Member Support Specialist

Member Support Specialist

New Member Support Specialist

Member Services Specialist - HP Member Services

L2 Support Specialist || L2 Application Support

Technical Support Specialist, Product Technical Support

Legal Support Specialist

Underwriting Support Specialist

It Support Specialist- With Japanese And English

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