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Member Specialist

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Walmart

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Location:
United States , Sharpsburg

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

17.00 - 25.00 USD / Hour
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Job Description:

Position Summary...

Job Responsibility:

  • Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns
  • zoning the area
  • arranging and organizing merchandise
  • and identifying shrink and damages
  • Provides member service by maintaining exit areas
  • reviewing member receipts
  • acknowledging the member and identifying member needs
  • assisting members with purchasing decisions
  • assisting members with locating merchandise
  • Provides member service by maintaining self-checkout area
  • resolving member issues and concerns
  • promoting Sam's Club products and services
  • providing guidance and support to members regarding self-service technology
  • processing member purchases
  • assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types
  • assisting members with transactions utilizing self-checkout area
  • Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures
  • maintaining paperwork, logs, and other required documentation
  • executing emergency response procedures
  • and ensuring compliance with company security and safety practices
  • Assists with the training of Member Frontline Service associates on company processes and procedures
  • teaching new technology and tool functionality
  • delivering new program rollout training
  • and providing continuous learning and process improvement opportunities
  • Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans
  • using the Open Door Policy
  • and applying these in executing business processes and practices
  • Completes work assignments and priorities by using policies, data, and resources
  • collaborating with managers, co-workers, customers, and other business partners
  • identifying priorities, deadlines, and expectations
  • carrying out tasks
  • communicating progress and information
  • determining and recommending ways to address improvement opportunities
  • and adapting to and learning from change, difficulties, and feedback

Requirements:

  • Retail experience including operating front end equipment (for example, cash register)
  • Working with mobile retail applications
What we offer:
  • medical
  • vision
  • dental
  • 401(k)
  • stock purchase
  • company-paid life insurance
  • PTO
  • parental leave
  • family care leave
  • bereavement
  • jury duty
  • voting
  • short-term disability
  • long-term disability
  • company discounts
  • Military Leave Pay
  • adoption and surrogacy expense reimbursement
  • Live Better U education benefit program for full-time and part-time associates

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Parttime
Work Type:
On-site work
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