Member Services Team Lead Job at Personify Health (Tempe)

Team Lead – Managed Services and TAC (Support) Services

Team lead (Support, Managed Service & NOC services) would be overall responsible...

Location

India , New Delhi

Salary:

Not provided

Binary Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, Electronics, Telecommunications or equivalent
Min.8 years of experience working on support & managed services
OEM certifications on Networking, security and/or Data center technologies
Experience in managing support team
OEM TAC experience would be preferred
Experience in running managed services operation is required
Technical hands-on installation and troubleshooting experience on various networking, security, cloud and data center technologies
Good organizational and team management skills
Good communication skills – both verbal and written coupled with ability to collaborate with internal stakeholders and external clients

Job Responsibility

Monitors the service desk tickets and provides support to customers including all escalated incidents and close the same within specified SLAs
Acts as emergency support contact as needed, for critical client and business-impacting incidents
Timely escalation of all tickets to management with ensuing updates, where applicable and provide timely management reports for reviews and guidance
Work with general direction from the client, stakeholders, team lead, or management to perform operational tasks to resolve all incidents/requests in a timely manner within the agreed SLA
Ensures that the shift handover process highlight any key escalated open tickets to be focused on along with a handover of upcoming operation critical tasks to be carried out in the next shift
Proactively identify, contribute, implement and automate for effort optimization and automating routine tasks
Guide the team and co-ordinate OEM technical interaction for escalated incidents
Continuously add and mature new offerings and work with product team to roll out new services
Provide mentorship and guidance to the team, work on capacity and skill building of the team members as per the changing business requirements
Contribute and participate in various service delivery reviews with the customers and be responsible for technical deliverables from the reviews

Fulltime

HR Shared Services Team Lead

As a HR Shared Services Team Lead you will be responsible for the following: Dai...

Location

United States , Chandler

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Human Resources, Business Administration, Management, Organizational Leadership, or a related field
or equivalent combination of education and relevant work experience
7–8 years of experience in HR shared services or a related function
3–5 years of people leadership experience, including team management
experience managing managers is strongly preferred
Demonstrated experience partnering with Compensation, Benefits, Talent Acquisition, Payroll, Finance, and Accounting to improve operations and processes
Proven ability to foster an environment where team members are empowered to solve problems, develop ideas, and think beyond immediate tasks to the broader business impact
Experience with HRIS systems, preferably Workday, as well as ServiceNow
Proficiency in Microsoft Office Suite

Job Responsibility

Manages day to day operational activities (20% of time) of the team and project and improvement activities related to own scope
Responsible for qualitative results of team and delivery of KPI's on top of development of employees
Coordinates tasks and projects within the team, with a cross function/department impact, to ensure achievement of deliverables
Responsible for the operational and delivery elements of people related aspects
Assertive on addressing (starting) personnel issues individually and collectively within the team
Acts as coach on personal development
Monitors and evaluates the performance of team members, providing feedback and implementing improvement plans as needed
Provides guidance, direction, and support to team members
Able to analyze future implications of issues
Participates in (improvement) projects with a typical scope of max 9 months in a role of Project Lead

Fulltime

Restaurant Lead Team Member

Location

United States of America , Kingsland

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity
keeps commitments
Contagious positive attitude
Ability to gain control during stressful situations
Exhibits a sense of urgency
Focuses on achieving results while having fun
Team player who can work well with others or independently
Frequently bend, twist at waist, kneel, squat, stand, and walk

Job Responsibility

Provides excellent guest service in a fast and friendly manner and coaches team members to do the same
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Assigns shift duties to team members and follows up to ensure completion
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
Coaches team members to follow guidelines for food preparation and production management
Ensures product quality, food safety, and operational standards are met
Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift
Completes end of shift and end of day paperwork and counts as require
Communicates any discrepancies to immediate supervisor
Guarantees a safe environment for team members and guests by following all government laws and safety codes

What we offer

Unlimited tip pooling
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit

Fulltime

Restaurant Lead Team Member

This position directly supervises the operations of a shift in a restaurant. The...

Location

United States of America , Scott

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity
keeps commitments
Contagious positive attitude
Ability to gain control during stressful situations
Exhibits a sense of urgency
Focuses on achieving results while having fun
Team player who can work well with others or independently
Frequently bend, twist at waist, kneel, squat, stand, and walk

Job Responsibility

Provides excellent guest service in a fast and friendly manner and coaches team members to do the same
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties. Assigns shift duties to team members and follows up to ensure completion
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations. Coaches team members to follow guidelines for food preparation and production management
Ensures product quality, food safety, and operational standards are met
Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift. Completes end of shift and end of day paperwork and counts as require
Communicates any discrepancies to immediate supervisor
Guarantees a safe environment for team members and guests by following all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Unlimited tip pooling
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit

Parttime

Restaurant Lead Team Member

This position directly supervises the operations of a shift in a restaurant. The...

Location

United States , Baton Rouge

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity
keeps commitments
Contagious positive attitude
Ability to gain control during stressful situations
Exhibits a sense of urgency
Focuses on achieving results while having fun
Team player who can work well with others or independently
Frequently bend, twist at waist, kneel, squat, stand, and walk

Job Responsibility

Provides excellent guest service in a fast and friendly manner and coaches team members to do the same
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Assigns shift duties to team members and follows up to ensure completion
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
Coaches team members to follow guidelines for food preparation and production management
Ensures product quality, food safety, and operational standards are met
Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift
Completes end of shift and end of day paperwork and counts as required
Communicates any discrepancies to immediate supervisor
Guarantees a safe environment for team members and guests by following all government laws and safety codes

What we offer

Unlimited tip pooling
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit

Parttime

Member Team Lead

Assists management with the supervision of associates in assigned area of respon...

Location

United States of America , Hendersonville

Salary:

22.00 - 30.00 USD / Hour

Walmart

Expiration Date

Until further notice

Requirements

6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience
Must be 18 years of age or older

Job Responsibility

Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals and feedback training associates on processes and procedures providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines ensuring compliance with company policies and procedures supporting the Open Door Policy and participating in recruiting hiring scheduling promoting coaching and evaluating associates
Communicates and supports membership by providing information on membership types programs and benefits to current and prospective members processing memberships upgrades and credit accounts encouraging membership renewals participating in sales and marketing events completing and maintaining marketing recaps and other required documentation striving to meet membership goals and promoting the value of Sams Club products and services
Provides and ensures member service by acknowledging the member and identifying member needs assisting members with purchasing decisions locating merchandise providing guidance and support to members regarding selfservice technology assisting members with transactions utilizing registers or selfcheckout area and ensuring club pick up orders are filled
Oversees assigned area of responsibility by handling claims and returns zoning the area arranging and organizing merchandise identifying shrink and damages organizing and maintaining availability of cartsflatbeds assisting members with transporting items utilizing cart retrieval equipment according to company policies and procedures and maintaining parking lot cleanliness
Completes accounting records files transactions and other required documentation by following accounting office procedures providing funds for proper register operation creating and interpreting financial analysis reports assisting with accountingrelated investigations preparing daily deposits preparing and overseeing Cash Fund Transfers investigating overages and shortages in cash register drawers and accounting office and maintaining confidentiality and accuracy of financial and personal information
Develops communicates and implements processes and practices to meet business needs by collaborating with managers coworkers customers and other business partners analyzing and applying information from multiple sources monitoring progress and results and identifying and addressing improvement opportunities
Demonstrates promotes and supports compliance with company policies procedures and standards of ethics and integrity by explaining guiding and demonstrating how to apply these in executing business processes and practices implementing related action plans using the Open Door Policy and assisting management with correcting ethical and compliance issues and problems
Leads and participates in teams by using and sharing resources information and tools determining customer needs and business priorities coordinating and executing work assignments providing advice feedback and support to ensure timelines and work quality are achieved and modeling and helping others with how to adapt to change or new challenges

What we offer

medical, vision and dental coverage
401(k), stock purchase and company-paid life insurance
PTO, parental leave, family care leave, bereavement, jury duty, and voting
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement
Live Better U education benefit program

Fulltime

Social Services Team Lead

Baptist Health is looking for a Social Services Team Lead at our Baptist Beaches...

Location

United States , Jacksonville Beach

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

Masters of Science

Job Responsibility

Social work resource for team members and care coordination program
Provide guidance through challenging situations
Promote problem-solving/critical thinking skills among team members to be utilized upon new challenges/barriers
Assist with interviewing and hiring staff members who will enhance the care coordination program’s ability to meet its goals and objectives
Coordinating orientation and training for newly hired staff through personal mentoring or assigning a mentor, and monitoring the new staff member’s progress towards established expectations

Fulltime

Restaurant Lead Team Member

Location

United States of America , Warner Robins

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity
keeps commitments
Contagious positive attitude
Ability to gain control during stressful situations
Exhibits a sense of urgency
Focuses on achieving results while having fun
Team player who can work well with others or independently
Frequently bend, twist at waist, kneel, squat, stand, and walk

Job Responsibility

Provides excellent guest service in a fast and friendly manner and coaches team members to do the same
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Assigns shift duties to team members and follows up to ensure completion
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
Coaches team members to follow guidelines for food preparation and production management
Ensures product quality, food safety, and operational standards are met
Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift
Completes end of shift and end of day paperwork and counts as required
Communicates any discrepancies to immediate supervisor
Guarantees a safe environment for team members and guests by following all government laws and safety codes

What we offer

Unlimited tip pooling
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit

Parttime

Select Country

Member Services Team Lead

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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