Member Services Specialist Job at Robert Half (Rock Island)

Customer Service Specialist

Join Our Team as a Customer Service Specialist! Our client's dynamic team is see...

Location

United Kingdom , Hackney

Salary:

14.42 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Exceptional communication skills, both verbal and written
A confident and calm approach to problem-solving
Confident when answering and talking on the phone
The ability to empathise with customers and understand their needs
Previous experience in customer service and Zendesk is a plus, but not essential
A positive attitude and a willingness to learn

Job Responsibility

Handling customer inquiries with empathy and understanding
Providing clear and accurate information about products and services
Resolving issues promptly and effectively, ensuring customer satisfaction
Maintaining detailed records of customer interactions
Collaborating with team members to enhance service quality

What we offer

Be part of a vibrant and supportive team
Gain valuable experience in a fast-growing company
Enjoy a competitive hourly rate
Flexible working environment that encourages work-life balance

Fulltime

Customer Service Specialist

As a Customer Service Specialist, you will be the first point of contact for our...

Location

United Kingdom , Burgess Hill

Salary:

15.00 - 17.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

A genuine passion for helping others and a cheerful disposition
Previous experience in customer service or a related field
Excellent communication skills, both verbal and written
Strong problem-solving abilities and a proactive approach
The ability to work well in a team and adapt to a fast-paced environment

Job Responsibility

Responding to customer inquiries via phone, email, and chat with enthusiasm and professionalism
Providing clear and accurate information about our services and solutions
Troubleshooting and resolving issues promptly to ensure customer satisfaction
Collaborating with team members to continuously improve our processes and service delivery
Maintaining accurate records of customer interactions and transactions

What we offer

Be part of a forward-thinking company that values innovation and collaboration
Work in a supportive team that celebrates successes together
Enjoy a flexible working environment where your well-being is a priority

Fulltime

Customer Service Specialist

Join our team as a Customer Service Specialist providing vital support to custom...

Location

United Kingdom , Staines-upon-Thames

Salary:

28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in customer order management and processing
Strong understanding of customer service excellence
Proficient in Microsoft applications with great numerical accuracy
Articulate communicator with excellent attention to detail
Ability to prioritise and manage multiple tasks effectively
Team player who can also work independently
Positive and enthusiastic attitude
Flexibility in adapting to changing priorities
Calm under pressure to manage stressful situations
Friendly, approachable, and supportive to team members

Job Responsibility

Manage all sales order processing from receipt through to invoicing
Provide timely updates to customers regarding order status
Collaborate with colleagues on technical queries and customer delivery expectations
Create bespoke documents, manuals, and data sheets for customers
Handle inquiries through various communication channels (phone, email, Zoom, Teams)
Assist with stock takes and resolve discrepancies
Support finance teams with account creation, invoice queries, and annual audits
Maintain and monitor customer mailboxes and portals

What we offer

Opportunity to grow and thrive in a supportive environment
Inclusive workplace that values diversity and provides reasonable adjustments

Fulltime

Specialist Service Desk Engineer

The number one goal of everyone in our team is to make our clients exceptionally...

Location

United Kingdom , Hebburn

Salary:

34000.00 - 44000.00 GBP / Year

ITC Service Ltd

Expiration Date

Until further notice

Requirements

A love of (and ability to) Solve Problems & Challenges
Excellent communication skills, founded in being a good listener
Advanced diagnosis skills of technical issues related of end-user hardware & software and network devices
A deep desire to deliver an amazing Client Experience
Advanced knowledge of IT Applications, Software & Hardware
The ability to speak both Geek and human
Experience using a Ticketing system / RMM Tool and PSA software (5 years minimum)
Experience providing support via remote tools (5 years minimum)
Experience handling Technical Service Tickets (5 years minimum)
Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business (5 year minimum)

Job Responsibility

Work on and resolve escalated Service Desk Tickets and Projects
Delight our Clients with a Friendly, Quick and Helpful Experience
Provide the Client with advanced remote troubleshooting
Remote Hardware Maintenance and Support
Use our Ticketing System to manage projects and resolve Service Desk Tickets & Service Requests
Managing and recording all work though our Ticketing System
Make sure that Client Documentation is well maintained
Split tickets that have several issues into their own individual ticket
Make sure that tickets aren’t “stale” throughout the process
Review RMM dashboard and apply remediation actions as indicated by our Processes

Fulltime

Service Delivery Specialist

Reporting to the Service Delivery Manager in Operations Transformation & Support...

Location

Ireland , Dublin

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Preferably 4 years+ of optimal Service Delivery experience or account management role
Experience in a multinational environment, producing update within tight deadlines
Experience in project management and/or data analytics are an advantage
Good knowledge of MS Office (Outlook, Word, Excel, PowerPoint)
Comfortable working with numbers
A customer-focused individual with great interpersonal and communicative skills
Attention to detail and problem-solving skills
Strive for excellent member’s experience
Developed interpersonal and communication skills (verbal and written)
Great team player with ability to influence others

Job Responsibility

Managing our Third Party Partners (TPP)
Assist in managing and developing end to end service delivery considering related TPP service issues
Identify root causes and push for mitigation plans to enhance the service delivery
Understand and maintain very good knowledge of TPP capabilities and limitations to anticipate needs and challenges
Document and maintain all relevant information pertaining to TPP (scorecards)
Communicate relevant information to key stakeholders to facilitate decision making
Lead and support any TPP meetings/calls
Participate to TPP business review to give relevant feedback
Recognized as the go-to person internally on the assigned account
Drive easy, quick and high quality interactions with all touchpoints

Fulltime

Banking Specialist - Asset Servicing - Corporate Action

You will be part of a global division located in 4 different regions (Germany in...

Location

India , Pune

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

A strong team player, who is able to develop and manage strong working relationships with global internal departments and external counterparties
Effective prioritisation and time management skills
Proven ability to multi-task and operate within a team and independently with limited supervision
Excellent analytical skills with attention to detail
Proficient in Microsoft Office, with aptitude to learn new software and systems
Creative and innovative mindset, with the ability to generate and implement ideas that enhance efficiency, quality, and risk mitigation
Familiarity with financial markets and investment instruments
Ability to work under pressure, meet tight deadlines
Strong written and verbal communication skills
Fluency in written and spoken Business English is essential

Job Responsibility

Prepare timely notifications to clients about upcoming events and their impact on clients' assets accounts and act on client elections accurately by acceptance deadline
Act as a checker and validator for all the activities performed by the team members
Process, book and control all kinds of corporate actions and income collections
Responsible for performing mandatory and voluntary corporate action-related custody and accounting processing requirements, such as dividend payments, reorganisation, bond redemption, etc.
Ensure key criteria and in-scope events for all transaction activity has been identified and actioned
Investigate and resolve stock and cash breaks arising from event bookings all along adhering to established quality control measures and procedures
Close collaboration with internal stakeholders, clients and custodians to ensure that all corporate action events are properly addressed and booked
Responsible for researching and responding to inquiries from internal business groups, depositories, agents, brokers, clients, Investment Managers, sub-custodians and/or custodians
Manage and meet all deadlines by keeping up to date with the progress of events
Ensure procedures and controls are fully adhered to

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

Senior P&C Services Specialist with English

In the P&C team, together with Junior Specialists, Specialists, and other Senior...

Location

Poland , Poznan

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Personnel Administration and Payroll experience
familiarity with retirement and pension funds law, labor law
knowledge of SAP HR system
fluency in English
knowledge of one of the Scandinavian languages is an asset
comfortable using MS Office tools

Job Responsibility

processing HR and payroll matters
answering colleagues’ questions related to HR Administration and Payroll
handling personal data
supporting team members

What we offer

hybrid working model
fantastic office furnished with IKEA furniture
free underground parking with electric charger and bicycle parking
stable employment
flexible terms of employment
flexible working hours
annual appreciation bonus
homework allowance
cafeteria system
Tack! loyalty program

Client Specialist, Cloud Service Providers

This role has been designated as ‘Remote/Teleworker’, which means you will prima...

Location

United States , West Coast or Texas

Salary:

189500.00 - 445500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor’s Degree preferred, or equivalent experience
Engineering or technology education, advanced degree or MBA desired
Typically 6-10+ years account management experience
Experience in IT industry preferred
Experience working within an IT department and/or working within customers is a plus
Experience in vertical industry preferred
Experience in different sales roles is a plus

Job Responsibility

Manages one or several larger accounts or acts as the account lead for a substantial part of a top account
Understands the customer’s IT and business objectives, priorities, requirements and challenges, and adds value by implementing HPE’s strategy
Drives business performance for all HPE BUs and manages the portfolio mix to optimize profitability of the account
Accountable for pipeline building
accountable for and supportive in deal closing and orchestrating the deal team
Builds and develops relevant customer relationship networks with key influencers and decision makers in IT and business
Develops and engages with the extended partner ecosystem to maximize HPE’s presence in the account
Constantly develops information technology industry knowledge to position HPE’s portfolio in the account
Orchestrates, engages, guides and provides feedback to the extended account team members
Acts as customer’s advocate inside HPE

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Member Services Specialist

Robert Half

Location:
United States , Rock Island

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

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Robert Half

Location:United States , Rock Island

Category:Insurance

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 20, 2026

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