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Member Services Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Carmel

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a dedicated Member Services Representative to join our team in Carmel, Indiana. This role is ideal for someone who thrives in a fast-paced environment and has excellent attention to detail. As a Contract to permanent position, it offers an opportunity to grow within the organization while contributing to the insurance industry.

Job Responsibility:

  • Process member data with precision, ensuring speed and accuracy in all entries
  • Handle frequent interruptions while maintaining focus and professionalism
  • Respond to member inquiries via email and other communication platforms
  • Organize and manage files to support efficient documentation processes
  • Collaborate with team members to maintain high standards of customer service
  • Utilize Microsoft Word and Excel to complete administrative tasks effectively
  • Perform copying and filing duties to support operational needs
  • Ensure adherence to company procedures and service standards
  • Monitor and manage daily workflows to meet deadlines
  • Maintain a positive and helpful attitude while addressing member concerns

Requirements:

  • Proficiency in Microsoft Word and Excel for administrative and data management tasks
  • Strong data entry skills with alpha numeric typing speeds of 6,000-8,000 keystrokes per hour
  • Excellent customer service abilities with a focus on clear communication and problem solving
  • Familiarity with general office tasks, including copying, filing, and email correspondence
  • Ability to adapt to interruptions and prioritize tasks in a dynamic environment
  • Attention to detail and commitment to maintaining accuracy in all work

Nice to have:

  • Previous experience in a fast-paced setting is preferred
  • Basic knowledge of health insurance or related industries is a plus
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
February 13, 2026

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