CrawlJobs Logo

Member Services Representative

https://www.roberthalf.com Logo

Robert Half

Location Icon

Location:
United States , Durham

Category Icon
Category:
Call Center

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are looking for a Member Services Representative to support a busy non-profit service environment in Durham, North Carolina. This Long-term Contract opportunity is ideal for someone who enjoys helping people, communicating clearly, and staying organized while managing a high volume of inbound calls. The person in this role will provide responsive assistance to members, handle routine transactions accurately, and maintain strong service standards in a fast-paced call center setting.

Job Responsibility:

  • Respond to incoming member calls promptly and provide courteous, solution-focused support
  • Assist members with questions, service requests, and general account-related concerns while ensuring a positive experience
  • Enter and update information accurately in computer systems while maintaining strong attention to detail
  • Process payments and handle cash-related transactions in accordance with established procedures
  • Document conversations, actions taken, and follow-up needs thoroughly to support service continuity
  • Manage multiple priorities efficiently in a high-volume call center environment without compromising quality
  • Type and navigate between systems effectively to complete inquiries and maintain accurate records
  • Escalate complex issues appropriately and coordinate with internal teams to help resolve member concerns

Requirements:

  • Previous experience in customer service, preferably in a call center or high-volume support setting
  • Strong computer skills with the ability to learn and use multiple systems confidently
  • Accurate typing ability and comfort entering information quickly during live calls
  • Experience answering inbound calls and assisting customers with careful attention to detail
  • Solid cash handling skills and attention to accuracy when processing transactions
  • Clear verbal communication skills and a consistent focus on member satisfaction
  • Ability to stay organized, dependable, and productive in a fast-paced work environment
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Robert Half - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Member Services Representative

Member Service Representative

Entry Level Member Service Representative. Are you looking for a great gig where...
Location
Location
United States , Elmhurst
Salary
Salary:
12.00 - 15.00 USD / Hour
goldfishswimschool.com Logo
Goldfish Swim School
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to work with children
  • Previous swimming experience not required
  • Ability to lift 50 lbs and be on your feet for long periods of time
  • Must be able to work 1 weekend day (Saturday or Sunday- 4 hour shift) and some evenings (until 7:30)
  • Excellent interpersonal communication and organizational skills
  • Must pass background examinations (included with training)
  • Enjoy having fun!
  • High school diploma or GED is preferred
  • Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider required
  • Two or more years as a swimming instructor required
Job Responsibility
Job Responsibility
  • Instructs students on water safety and proper swim techniques based on thorough knowledge of the Goldfish Swim School curriculum
What we offer
What we offer
  • Paid training
  • Flexible shifts
  • Shout awards
  • Gift cards
  • Fun social events
  • Leadership opportunities
  • BCBS PPO Health Insurance (50% Premium covered)
  • Paid Vacation after 1 year
  • Valuable work experience
  • Increased social opportunities
  • Parttime
Read More
Arrow Right

Patient Service Representative

Responsible for greeting patients, and performs a variety of clerical tasks incl...
Location
Location
Salary
Salary:
Not provided
gbms.org Logo
Greater Baden Medical
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma, GED, or equivalent certificate of competency and completion of a vocational program related to the specified work experience
  • High School diploma, GED, or equivalent certificate of competency and two (2) to five (5) years of work experience in specified health care trade
  • Accountability
  • Communication
  • Customer Focus
  • Organization
  • Time Management
  • Ability to read and interpret written or verbal documents and instructions
  • Ability to speak effectively to patients, employees and/or stakeholders
  • Must be able to drive between Greater Baden Medical Services, Inc. locations
Job Responsibility
Job Responsibility
  • Greets patients, family members, and visitors determining services and/or other needs that are required
  • Monitors waiting area
  • Assists new patients in the completion of their registration information
  • Opens medical records for new patients
  • Reviews with patient their insurance coverage or eligibility for other programs including sliding scale fee
  • Establishes a separate file for patients applying for sliding scale fee
  • Collects and processes patient demographic, financial, diagnoses and procedure code information with accuracy
  • Review third party coverage and payment arrangements available with patients
  • Inputs incoming payments and other data into system
  • Notifies the Medical Assistant that the patient has arrived
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Retirement (401k)
  • Long Term Disability
  • Accidental Death and Dismemberment
  • Life Insurance
  • Flexible Spending Account
  • Paid Time Off
  • Floating Holidays
  • Fulltime
Read More
Arrow Right

QSR Team member Representative

Restaurant Team Member position at Circle K requiring excellent guest service, m...
Location
Location
United States of America , Mineral Springs
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills
  • Team player who can work well with others or independently
  • Acts with integrity
  • keeps commitments
  • Contagious positive attitude
  • Focuses on achieving results while having fun
  • Frequently bend, twist at waist, kneel, squat, stand, and walk
  • Occasionally climb and descend ladders
  • Tolerate extreme cold and hot temperatures
  • Work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Job Responsibility
Job Responsibility
  • Provides excellent guest service in a fast and friendly manner
  • Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
  • Prepares and serves food items in accordance with all Brand, Company, and health department regulations
  • Ensures product quality, food safety, and operational standards are met
  • Keeps accurate cash, sales, and inventory control records
  • Follows all government laws and safety codes
  • Completes reports on all incidents following our 5-minute rule policy
What we offer
What we offer
  • Medical, Dental, Vision, Term Life and AD&D plans
  • Flexible spending and health savings accounts (FT)
  • Vacation paid time off
  • Company holidays paid at time and a half
  • Matching 401(k)
  • Tuition Reimbursement
  • Stock Purchase Plan
  • Employee Discount Program
  • Discount Meal Benefit
  • Wellness Plan
  • Fulltime
Read More
Arrow Right

Customer service representative

We are very actively recruiting individuals seeking jobs during this time! We ar...
Location
Location
United States , Rapid City
Salary
Salary:
Not provided
iaggbs.com Logo
IAG GBS
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be older than 18
  • Must be available to work between 3-11
  • Must be available to work Saturday/Sunday OR every other weekend
  • Operate All Equipment
  • Prepare Product to Standard Specifications
  • Clean Equipment and Facility Daily
  • Work to a Schedule
  • Perfect Image and adherence to standards
  • Great Customer Service
  • Attendance & punctuality, Transportation to/from work
What we offer
What we offer
  • Systematic Training and Potential Management Development
  • Flexible Schedule
  • Meal Discounts
  • Group Health Insurance (eligibility requirements)
  • Parttime
Read More
Arrow Right

Client Services Representative

The traditional financial industry was not built to put the interests of clients...
Location
Location
United States , Palo Alto
Salary
Salary:
60000.00 - 80000.00 USD / Year
wealthfront.com Logo
Wealthfront
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • 1+ years of experience in retail banking, wealth management, asset management, and/or fintech
  • Experience in a client facing role is preferred
  • Strong communication skills
  • able to explain complicated concepts to clients as well as team members
  • Able to partner with multiple stakeholders, including other teams and senior executives
  • Comfortable with being independent and learning new concepts quickly
  • Excited about our mission statement
  • Passion for delighting clients
  • Series 7 and 66 preferred (or must be obtained within 3 months of joining)
Job Responsibility
Job Responsibility
  • Provide exceptional customer service through email and phone communication
  • Help our clients use our product better through online tools and resources
  • Work with our operations teams to resolve client issues
  • Be the voice of the customer by noticing and highlighting action items needed to improve the customer experience and delight our clients
  • Assess client information and approve fund transfers
  • Assist clients in understanding asset allocation and explain investment risk profiles
  • Assist clients in understanding and analyzing the performance of their investments, and the potential impacts of client risk decisions
What we offer
What we offer
  • medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, equity, discretionary bonus
  • Fulltime
Read More
Arrow Right

Bi-Lingual Patient Service Representative

Responsible for greeting patients, and performs a variety of clerical tasks incl...
Location
Location
United States
Salary
Salary:
Not provided
gbms.org Logo
Greater Baden Medical
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma, GED, or equivalent certificate of competency and completion of a vocational program related to the specified work experience
  • High School diploma, GED, or equivalent certificate of competency and two (2) to five (5) years of work experience in specified health care trade
  • Ability to speak effectively to patients in Spanish
  • Ability to drive between Greater Baden Medical Services, Inc. locations
Job Responsibility
Job Responsibility
  • Greets patients, family members, and visitors determining services and/or other needs that are required
  • Assisting patients with translations upon check-in for appointments and/or assistance with completion of paperwork, explanation of services and or follow up information
  • Monitors waiting area
  • Assists new patients in the completion of their registration information
  • Opens medical records for new patients including appropriate consent and clinical forms
  • Reviews with patient their insurance coverage or eligibility for other programs including sliding scale fee
  • Establishes a separate file for patients applying for sliding scale fee
  • Reviews documentation presented by patients
  • Collects and processes patient demographic, financial, diagnoses and procedure code information with accuracy
  • Review third party coverage and payment arrangements available with patients
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Retirement (401k)
  • Long Term Disability
  • Accidental Death and Dismemberment
  • Life Insurance
  • Flexible Spending Account
  • Paid Time Off
  • Floating Holidays
  • Fulltime
Read More
Arrow Right

Customer Service Representative

We are looking for a dedicated Customer Service Representative to join our team ...
Location
Location
United States , Hurley
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in customer service or a related field
  • Proficiency in order entry and managing customer accounts
  • Strong communication skills, both verbal and written
  • Ability to multitask and handle a high volume of calls efficiently
  • Familiarity with scheduling and coordination tasks
  • Detail-oriented with excellent organizational skills
  • Ability to work independently and as part of a team
  • Basic computer skills and familiarity with customer service software
Job Responsibility
Job Responsibility
  • Respond to customer inquiries via phone, email, and other communication channels in a timely and attentive manner
  • Accurately process and manage orders using the company’s systems
  • Handle inbound and outbound calls to address customer needs, concerns, and requests
  • Schedule appointments and coordinate with relevant departments to ensure seamless customer experiences
  • Provide clear and effective solutions to customer issues while maintaining a high level of satisfaction
  • Maintain detailed and organized records of customer interactions and transactions
  • Collaborate with team members to improve processes and customer service strategies
  • Stay informed about company products, services, and policies to provide accurate information
  • Assist in training new team members to ensure consistent service quality
  • Identify opportunities to enhance customer service and share feedback with management
What we offer
What we offer
  • medical insurance
  • vision insurance
  • dental insurance
  • life insurance
  • disability insurance
  • 401(k) plan
Read More
Arrow Right

Lead Customer Service Representative

This job involves working in a fast-paced, fun environment with opportunities fo...
Location
Location
United States of America , Las Vegas
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Retail and customer service experience
  • entry level management experience
  • sales associate or cashiering experience
  • high school diploma or equivalent
  • motivation to advance in your career
  • willingness to learn and have fun
  • ability to stand and/or walk for up to 8 hours
  • lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • occasionally lift and/or carry up to 60 pounds from ground to waist level
  • push/pull with arms up to a force of 20 pounds
Job Responsibility
Job Responsibility
  • Greet customers
  • run the register
  • cashier
  • make purchase suggestions
  • work with the food program
  • gain entry level management experience by leading shifts on a regular basis
  • work around the store to maintain high standards for store appearance
  • provide fast and friendly service to customers
  • provide regular and predictable onsite attendance
  • interact with many customers daily
What we offer
What we offer
  • Medical, vision, dental, and life insurance
  • short and long term disability
  • flexible schedules
  • weekly pay
  • large, stable employer
  • fast career opportunities
  • work with fun, motivated people
  • task variety
  • paid comprehensive training
  • 401K with a competitive company match
Read More
Arrow Right