Member Services Rep Job at Robert Half (Carmel)

Member Services Rep

We are looking for a Member Services Rep to join an insurance team in a contract...

Location

United States , Carmel

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous customer service experience in an office or support environment.
Strong data entry ability with typing speed in the range of 6,000 to 8,000 alpha keystrokes per hour.
Working knowledge of Microsoft Word and Microsoft Excel.
Basic office administration skills, including filing, copying, and email use.
Ability to work effectively in a fast-paced setting with frequent disruptions.
Proven attention to detail with a consistent focus on accuracy.
Strong organizational skills and the ability to manage multiple tasks throughout the day.

Job Responsibility

Enter and update member information efficiently while maintaining a high level of accuracy in a fast-moving work setting.
Respond professionally to changing priorities and frequent interruptions without losing focus on service quality or task completion.
Support member service activities by handling routine administrative work such as filing, copying, and document organization.
Use email and standard office applications to communicate clearly and manage daily workflow.
Review information carefully to help reduce errors and ensure records are complete and current.
Assist with customer service inquiries by providing timely, courteous, and detail-oriented support.
Maintain productivity standards while balancing speed with careful attention to detail.

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Medical Customer Service Rep

We are looking for a Medical Customer Service Rep to support a healthcare organi...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a call center or customer service environment, preferably within healthcare or health insurance
Working knowledge of Medicaid, including eligibility, claims, managed care, and related member services
Familiarity with prior authorizations and the ability to explain healthcare processes clearly to members
Strong verbal communication skills with the ability to remain attentive to detail and empathetic during frequent member interactions
Ability to manage a high volume of calls while maintaining accuracy, attention to detail, and quality service
Comfortable using multiple systems and resources to research member information and resolve questions efficiently
Proven ability to document information thoroughly and follow established procedures for issue resolution

Job Responsibility

Handle incoming calls from health plan members and provide clear answers related to coverage, claims activity, and amounts owed to providers
Review member benefit information and explain plan details in a way that is easy to understand and aligned with service standards
Assist callers with questions involving Medicaid programs, managed care services, and eligibility-related concerns
Help members understand prior authorization requirements and direct them through the appropriate next steps for care access
Use provider network resources to confirm participating providers and support members in locating appropriate care options
Guide members through transportation service coordination and appointment navigation when those services are part of their health plan benefits
Document interactions accurately and maintain complete records of inquiries, resolutions, and follow-up needs
Escalate complex issues when necessary while ensuring members receive timely and courteous support

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan

Fulltime

Employee Benefits Coordinator

The primary responsibility of this position is to support business relationships...

Location

United States , Ft. Lauderdale

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

High School Degree or GED
FL 2-15 Life, Health, and Annuity License (or within ninety (90) days of employment)
Proficient in MS Excel and Word
Knowledge of Group Benefit Plans and experience in health and welfare

Job Responsibility

Support business relationships with an assigned group of clients by providing customer service and follow-up
Work closely with Account Executives, Producers, Marketing Reps, and other team members to service clients and support the implementation and renewal of health and welfare programs
Ensure overall client satisfaction by providing timely resolution and follow up of service issues
Document all client inquiries and service issues
Work under the direction of Account Executives to assist in the fulfillment of client needs
Follow the renewal calendar and proactively manage timeline for renewal activity, presentation and plan implementation
Develop and maintain solid relationships with vendors, as well as internal teammates
Produce open enrollment materials and benefit handouts
Maintain account files and ensure that documents are placed into appropriate sections for Quality Control (QC) guidelines
Complete the Quality Control checklist

What we offer

Medical/Rx
Dental
Vision
Life Insurance
Disability Insurance
ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Free Mental Health & Enhanced Advocacy Services

Fulltime

Surgical Services Equipment Supply Technician

Registry/PRN - scheduled on-call, as needed, to help fill in for departmental ga...

Location

United States , Park Ridge

Salary:

19.80 - 29.70 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Two years experience in supply management
Basic PC skills
Ability to communicate, both verbal and written
Ability to work in fast-paced environment with time constraints
Ability to lift heavy objects (up to and over 50 lbs.)
Ability to meet flexible work hours

Job Responsibility

Implements processes and procedures for supply/equipment evaluation and acquisition for Surgical Services
Implements Surgical Services inventory systems including complete case cart process
Responsible for accurately entering SSI supply data and maintaining supply database
Assists in Surgical Services supply acquisition
Participates in supply/equipment evaluation process
Monitors OR schedules to assure adequate provision of supplies/implants, instruments, and equipment
Acts as a liaison to physicians and Surgical Services staff with sales representatives in supply/equipment acquisition and maintenance
Follows policies/procedures pertaining to supply/capital acquisitions and regulation of sales reps presence in restricted areas
In collaboration with CPD staff, implements complete case cart processes, policies, and procedures
Works in collaboration with CPD instrument coordinator to assure adequate inventory of supplies/instruments

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime

Production Assistant

ASM Global has an immediate opening for a Stage Manager at the Boeing Center at ...

Location

United States , San Antonio

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

College Degree
3 years minimum Tour and Stage Production experience
Experience in stage lighting, pro audio systems and basic video systems
Excellent organization skills
Ability to prioritize and to handle multiple projects simultaneously
Good written, verbal, and interpersonal skills required
ability to interact with all levels of staff including management
Ability to effectively supervise staff
Strong customer service skills
Professional presentation, appearance, and work ethic

Job Responsibility

Communicating the details of the evening’s event to production crew and all relevant in-house departments
Securing required passes, tickets and prepares guest lists via coordination with the tour rep, promoter rep and or tour security head
Managing members of the Production/event crew and labor vendors
Ensuring that members of the Band(s), speaker(s) and performer(s) have required items needed to perform the show(s)
Supervising the Load-in and load out of band equipment and rental equipment
Documenting disciplinary issues of production crew and reports actions back to Production Manager
Executing rider requirements per contract with artists
Ensuring all in-house policies are enforced regarding staging, safety and show protocol
Ensuring the timeline of the event is intact and doors open on time
Ensuring that labor contracted time management is kept within agreed the upon timeline

Parttime

Patient service rep

To provide efficient, effective, quality customer service and practice support t...

Location

United States , Oak Lawn

Salary:

19.80 - 29.70 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
One to two years related customer service experience
Experience handling difficult caller/customers/patients
CRT/PC experience in a customer service setting
Working knowledge of eClinicalWorks and scheduling sections of the eClinicalWorks system preferred
Strong communication skills
Ability to solve problems posed by callers seeking referrals, appointments, billing issues and clinical information
Ability to function in a high volume, multiple-task environment, possibly in a crowed or closely shared workspace
Ability to work under stressful conditions with demanding customers
Ability to lift up to 35 pounds without assistance

Job Responsibility

Greets and accurately registers patients in EMR system verifying essential billing and demographic information
Coordinates scheduling of patient appointments (phone and in-person requests) accurately and efficiently
Answers multiple incoming telephone lines, accurately determining the appropriate recipient of the call or message and referring them promptly and appropriately
Distributes communications accurately, based on practice protocol. Includes pagers, faxes, emails
Resolves a variety of patient questions, including HMO referrals, billing and queries about services and test results
refers complex issues to practice manager or a clinical staff member, as appropriate
Schedules future appointments and requisitions, laboratory tests, radiology procedures and other special diagnostic tests as needed
Notifies patient care area when patient has arrived and is ready to be seen
Attends to waiting patients in reception and ensures that they are seen in a timely manner or are promptly notified of unexpected delays
Accurately identifies type of insurance from card, understands different types of payers, and verifies eligibility if necessary

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

New

Agency Service Rep III - Bilingual Vietnamese Preferred

Agency Service Representative III (Onsite) - Bilingual Vietnamese (Spoken/Read/W...

Location

United States of America , Houston

Salary:

Not provided

Elevance Health

Expiration Date

June 04, 2026

Requirements

High school diploma or GED equivalent
Minimum of 5 years of related customer service experience
or any combination of education and experience which would provide an equivalent background

Job Responsibility

Assist members and prospective members in person (storefront), by phone, and in writing, providing accurate guidance and service support
Respond to inquiries involving Medicare and Dual plan information, benefits, policies/procedures, and general program questions
escalate complex issues appropriately
Perform basic enrollment and billing maintenance transactions and ensure accurate documentation and follow-through
Support special projects and operational needs
create and provide reports as needed to support customer/client requirements
Coordinate mailings and fulfillment requests
Support manager requests including preparation for meetings and community activities may assist with roadshows/outreach events
Meet established performance expectations for productivity, timeliness, quality, and customer experience

What we offer

Sign-on Bonus: $2,000
Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical, dental, vision
Short and long term disability benefits
401(k) + match
Stock purchase plan
Life insurance

Fulltime

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Customer Service Rep

In an organization known for its world-class customer service, answer live incom...

Location

United States , Manchester

Salary:

Not provided

Hubbell Incorporated

Expiration Date

Until further notice

Requirements

SAP, SALESFORCE experience preferred
Experience working with customers to solve problems
High School Diploma in General Studies

Job Responsibility

Service approximately 80-100 customer contacts per day
Provide price and availability, order status, and general customer information upon request
Interpret and communicate information from ERP system and customer portal to customers
Process, resolve, and expedite orders
Collaborate with team members to balance out workload leading to a fast, high quality response for the customer
Maintain composure, empathy, and positive attitude in extremely fast-paced team-environment
Collaborate with order resolution, technical service, product management, and sales, quality, warehouse, planners, and buyers as needed in service of the customer
Code calls/emails/chats to accurately reflect interaction type
Complete customer spreadsheet and other special notifications
Utilize strong technical knowledge to handle more advanced product-related inquiries

Select Country

Member Services Rep

Job Responsibility

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What we offer

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Agency Service Rep III - Bilingual Vietnamese Preferred

Customer Service Rep

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