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Office Angels Logo Office Angels · Insurance

Member Services Officer

United Kingdom, London Employment contract 22000.00 - 26000.00 GBP / Year · Job Posted July 03, 2025

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Job Description

Are you a motivated and enthusiastic individual ready to join a dynamic team? We are seeking a Member Services Officer to assist in delivering outstanding service to our valued members! This role would be the perfect fit for an entry level candidate.

Job Responsibility

  • Process all insurance claims, including sickness and life insurance claims.
  • Handle general inquiries from customers via phone, email, or letter.
  • Provide information about our organisation's products.
  • Work collaboratively with a small, friendly team to meet our members' needs.

Requirements

  • Knowledge or experience in the insurance industry is a plus!
  • Strong communication and time management skills.
  • Computer literacy is essential.
  • A self-starter who can meet or exceed deadlines.
  • High integrity and the ability to work autonomously.
  • Creative problem-solver with keen attention to detail.
  • Excellent organisational and analytical skills.

What we offer

  • Full-time permanent employment with a supportive team.
  • Competitive salary: £22,000 to £26,000 based on experience.
  • Enjoy 22 days of holiday plus bank holidays (pro-rata).
  • Benefit from subsidised transport costs.
  • Company pension plan, life insurance, and income protection insurance.
  • Access to private health insurance.
  • Join an excellent working environment that values you!
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