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Member Services Coordinator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Edina

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a Member Services Coordinator to support a positive and informative experience for members while helping them stay current with licensing-related education. This position blends member support, record administration, and program coordination to strengthen engagement and deliver dependable service. The ideal candidate is organized, responsive, and comfortable managing detailed information while collaborating closely with colleagues across daily operations.

Job Responsibility:

  • Coordinate administrative activities that support educational programs, including preparation before events and follow-up tasks after completion
  • Maintain accurate membership information by entering updates, reviewing records for completeness, and organizing documentation for ongoing use
  • Prepare routine reports and track data that help the team understand participation, service needs, and member engagement trends
  • Respond to member inquiries with a service-focused approach, helping individuals access benefits, education resources, and relevant support
  • Support efforts to increase member value by ensuring services and communications align with development and business needs
  • Organize departmental files, procedures, and reference materials to promote consistency and smooth day-to-day operations
  • Manage multiple priorities efficiently while working collaboratively with team members to meet deadlines and service expectations
  • Contribute to a respectful, cooperative workplace by supporting shared goals and maintaining consistent interactions across the team

Requirements:

  • At least 2 years of experience in an administrative, member services, accounting support, or coordinator role
  • Strong data entry skills with close attention to accuracy, consistency, and record quality
  • Proficiency in Microsoft Excel for tracking information, updating spreadsheets, and supporting reporting tasks
  • Ability to manage detailed administrative work while balancing changing priorities in a fast-paced environment
  • Clear written and verbal communication skills with a detail-oriented and member-focused approach
  • Experience handling confidential or sensitive information with discretion and sound judgment
  • Proven ability to work effectively both independently and as part of a collaborative team
What we offer:
  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan

Additional Information:

Job Posted:
May 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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