Member Services and Engagement Coordinator Job at 360 Resourcing Solutions (London)

Engagement Coordinator

We are looking for an organized and personable Engagement Coordinator to join ou...

Location

United States , Omaha

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong communication skills, both verbal and written, to effectively engage with volunteers and team members
Proven customer service skills with the ability to create a welcoming and supportive atmosphere
Excellent organizational skills to manage multiple tasks and maintain accurate records
Interpersonal skills to build positive relationships and interact professionally with diverse groups
Ability to remain on your feet and walk frequently throughout the day
Proficiency in handling email communications and responding promptly to inquiries
Experience answering inbound calls and providing clear, concise information
A friendly and approachable demeanor with a proactive attitude.

Job Responsibility

Welcome and check in volunteers upon their arrival, ensuring a friendly and efficient process
Act as a liaison by frequently moving between the entrance and the volunteer room to provide assistance and maintain coordination
Offer exceptional customer service by addressing questions or concerns from volunteers with attention to detail
Maintain accurate records of volunteer check-ins and ensure all necessary information is documented
Foster a positive and welcoming environment for volunteers, encouraging engagement and participation
Communicate effectively via email and phone to provide updates or answer inquiries as needed
Assist with organizing volunteer schedules and ensuring all roles are adequately filled
Support the team in maintaining a well-organized and functional volunteer room
Handle inbound calls and provide relevant information to callers in a clear and helpful manner.

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan.

Fulltime

Community Engagement Team Coordinator

The Community Engagement Team Coordinator reports directly to the Manager, of Co...

Location

United States , McLean

Salary:

Not provided

22nd Century Technologies

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Public Affairs, Public Relations, Urban Planning, Communications, or a related field
Three (3) years of progressively responsible experience in dealing with business, community, or government relations or communications, urban planning, customer service, or non-profit or public agency clients, including data analysis and communications to the public
Two years of advanced level experience with PC-based word-processing, web design platforms, or spreadsheet applications required
Knowledge of standard project management principles and methodologies
Excellent oral, written, and interpersonal communication skills
Effective organizational development and problem-solving skills
Effective planning and strategic management skills
Excellent presentation and public speaking skills
Excellent Word Suite application skills, especially PowerPoint and Excel
Ability to coordinate and manage events with internal and external partners

Job Responsibility

Lead community engagement projects and programs designed to promote understanding and reach informed consent on issues related to Capital Metro policies, projects, and services
Lead inter-departmental teams to ensure the integration of community engagement efforts with other Capital Metro departments and partner transportation organizations
Support the agency’s sponsorship program by leading community-powered programs to build community awareness and support of Capital Metro’s services and programs
Coordinate community meetings and events in in-person, virtual, and hybrid settings
Respond and engage with community members in a variety of forums
Responsible for data collection for Customer Relationship Management (CRM) software
Work collaboratively with Marketing and Communications to assist in designing and developing materials for dissemination to the public
Work with the community to understand how issues and problems impact the public, engage the community in the process of identifying and analyzing various alternatives for addressing problems, and obtain community input and feedback on recommended alternatives
Communicate community engagement results to executive staff and Board of Directors
Liaise with stakeholders to provide an active community presence for Capital Metro

Fulltime

Care Management Specialist II, D-SNP Team

The Care Management Specialist II utilizes clinical skills and training to perfo...

Location

United States , Los Angeles

Salary:

88854.00 - 142166.00 USD / Year

L.A. Care Health Plan

Expiration Date

Until further notice

Requirements

Associate's Degree in Nursing for Registered Nurses OR Master's Degree in Social Work for Licensed Clinical Social Workers
Minimum of 3 years of recent care management experience with responsibilities of managing complex acute or chronic conditions in collaboration with members and interdisciplinary care professionals in a hospital, medical group or managed care setting, such as a health insurance environment and/or experience as care manager in home health or hospice environments
Experience providing care management with complex/catastrophic conditions
Current knowledge of clinical standards of care and disease processes
Critical thinking skill
Excellent customer service skills
Ability to clinically analyze the most complex cases involving highly acute physical health, behavioral health, complex/catastrophic and/or psychosocial issues to determine and implement the most effective member-centered interventions
Ability to triage immediate member health and safety risks
Ability to sensitively manage member or family responses associated with high acuity cases and support effective coping
Strong verbal and written communications skills to consult effectively with interdisciplinary teams, coordinate care with members and their families, and other internal and external stakeholders

Job Responsibility

Utilizes clinical skills and training to perform essential functions of care management for identified and assigned member population according to Health Insurance Portability and Accountability Act (HIPAA) guidelines
Manages a specified caseload across the entire continuum of programmatic levels including those within National Committee for Quality Assurance (NCQA) scope or otherwise Complex/Catastrophic cases
Management of the caseload assigned by Manager includes: coordinating health care benefits, providing education and facilitating member access to care in a timely and cost-effective manner
Collaborates and communicates with member, family, and interdisciplinary health team to promote wellness and member empowerment, while ensuring access to appropriate services across the healthcare continuum and maximizing member benefit
Serves as clinical advocate for members, active interdisciplinary team member, liaison with other departments and external health care team
Provides direction and assistance to Care Coordinators and to Community Health Workers (CHW) of members needs including the need for special educational mailings, reminder calls, satisfaction surveys, incentives or any additional service needs according to specific program guidelines
Uses claims processing and care management software to look up member information, document contacts, and track member progress
Applies clinical knowledge and experience to evaluate information regarding prospective care management members referred by health risk assessment (HRA), risk stratification, predictive modeling, provider’s utilization review vendors, members, Call Center, claims staff, Health Homes Program (HHP) eligibility or other data sources to determine whether care management intervention is necessary to meet the member's needs
Conducts Care Management services for the most complex and vulnerable members including: engaging in member centric communication which includes the interdisciplinary team, providers and family or authorized representatives
reviewing member claims histories and identifies intervention opportunities through the professional standards of practice

What we offer

Paid Time Off (PTO)
Tuition Reimbursement
Retirement Plans
Medical, Dental and Vision
Wellness Program
Volunteer Time Off (VTO)

Fulltime

Senior Technical Engagement Manager

Play a pivotal role in driving customer outcomes by providing technical and oper...

Location

United States

Salary:

178000.00 - 260000.00 USD / Year

Vercel

Expiration Date

Until further notice

Requirements

7+ years of experience in consulting, technical delivery, or customer-facing roles
Focus on platform migrations, front-end web implementations, AI business process transformation, or similar complex technical projects
Understanding of modern web architectures, including agentic systems, composable architectures, and frontend frameworks
Proven track record of leading both post-sales delivery engagements and account expansion efforts
Excel at managing cross-functional teams and stakeholders
Strong communicator, capable of translating technical concepts into business value
Experience working with cloud platforms and DevOps practices

Job Responsibility

Act as the technical delivery leader for Professional Services engagements
Work backwards from customer business and technical outcomes to define success criteria and delivery plans
Manage cross-functional delivery teams
Monitor project health, identify risks, and implement mitigation strategies
Serve as the primary point of contact for customers
Partner with the account team to identify and coordinate technical pursuits
Develop customer-tailored project proposals and statements of work
Support Vercel engineers when presenting technical solutions to customers
Contribute to the development of new service offerings
Help mature Vercel’s Professional Services delivery capabilities

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - mentorship and events
Flexible Time Off
Gear and WFH budget

Fulltime

Operations Coordinator

As our Operations Coordinator, you will be the backbone of our operations team, ...

Location

United Kingdom , Crawley

Salary:

28000.00 - 30000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in operations or project coordination, preferably in the utilities sector
exceptional organisational skills and the ability to manage multiple tasks simultaneously
strong communication skills, both verbal and written, to engage with team members and stakeholders
a keen eye for detail and a commitment to delivering high-quality work
proficiency in Microsoft Office Suite and experience with project management tools
a positive attitude and a willingness to take on challenges

Job Responsibility

Manage day-to-day logistics, ensuring smooth operations from enquiry to completion
process orders including skip exchanges, hazardous waste removals, compactor empties, and wheelie bin rollouts for commercial clients
address and resolve issues such as missed waste collections and complex client requests
keep CRM system updated with customer contact details and task statuses
track jobs and queries through to resolution, coordinating with suppliers and keeping clients informed
serve as the first point of contact for customer sales/service queries via service inbox and phone calls
proactively follow up with customers to ensure satisfaction with job completion and overall service performance
liaise with customers and suppliers via email and phone, resolving queries quickly and accurately
work with the Commercial Operations Manager to find solutions to customer problems and present proposals and quotes
build and maintain strong relationships with customers and suppliers through ongoing interaction

What we offer

Competitive salary and benefits package
opportunities for professional development and career advancement
a vibrant workplace culture that encourages collaboration and innovation
regular team events and social activities to foster camaraderie

Fulltime

Front Desk Coordinator

We’re hiring a Front Desk Coordinator to join our team in Darien, Connecticut. I...

Location

United States , Darien

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in customer service
Experience with receptionist duties
Ability to perform data entry tasks
Skilled in phone coverage
Experience in booking appointments

Job Responsibility

Engage with members professionally to deliver outstanding customer service
Efficiently manage incoming calls
Oversee golf time reservations
Coordinate appointments for the golf simulator
Process payments
Handle food and beverage menu printing
Collaborate on the creation of promotional flyers
Perform essential data entry tasks

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Steel customer service team

Join STEEL's Customer Service team – the face of our premium fitness facilities....

Location

Vietnam , HCMC

Salary:

7000000.00 - 10000000.00 VND / Month

STEEL SAI GON

Expiration Date

Until further notice

Requirements

High school diploma required
Customer service experience (1 year for CCR
preferred for Reception)
Basic English communication skills
MS Office proficiency
Professional appearance and demeanor

Job Responsibility

Manage front desk operations and member check-ins
Handle administrative tasks and document processing
Support membership inquiries and basic service requests
Maintain facility cleanliness standards
Assist with event preparation and execution
Provide comprehensive membership support
Handle service inquiries and issue resolution
Manage member database and payment processing
Coordinate with other departments for service delivery
Execute member engagement initiatives

What we offer

Service commission opportunities
13th month bonus
Performance-based increases
Comprehensive training programs
Clear career advancement path
Skill development workshops
Cross-departmental exposure
Free STEEL membership
Social insurance coverage
Annual health check-ups

Fulltime

Commercial Coordinator

We are seeking an enthusiastic and detail-oriented Commercial Coordinator to joi...

Location

United Kingdom , Basingstoke

Salary:

15.38 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience with import/export documentation
Familiarity with Incoterms and international trade processes
Experience with proofreading commercial documents/ bills of lading
Experience with processing certificates of origin and EUR1's
Experience using a CRM/ERP (Ideally SAP) software and MS Excel

Job Responsibility

Coordinate Commercial Activities: Assist in the management of contracts, proposals, and project documentation
Support Team Members: Provide administrative support to ensure smooth operations across departments
Engage with Clients: Build and maintain strong relationships with clients, ensuring their needs are met with exceptional service
Data Management: Handle project data and reports with accuracy and attention to detail

Fulltime

Member Services and Engagement Coordinator

360 Resourcing Solutions

Location:
United Kingdom , London

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 10, 2026

Expiration:
February 15, 2026

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Job Description:

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Job Posted:February 10, 2026

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Job Posted:
February 10, 2026

Expiration:
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