Member Services Adviser

The Royal College of General Practitioners is the largest membership organisation for GPs in the UK. We are committed to improving patient care, developing GP skills and promoting general practice as a discipline. The Member Services Adviser role provides a first point of contact to RCGP members, potential members and other stakeholders, responding to enquiries and supporting requests via multiple communication channels within RCGP KPIs, providing an excellent member experience. Members are at the heart of our organisation and this post is key to college's deliverables and high-quality customer service. You will be responsible for providing excellent customer service, co-ordination of departmental activities and maintaining the database. This is a varied role that will suit an enthusiastic and proactive self-starter who is keen to get involved in a variety of different tasks, who has passion for customer service and is able to work with intermittent supervision as part of a diverse, highly motivated team.