Member Service Representative Job at Robert Half (Albany)

Member Service Representative

We are looking for a Member Service Representative to support members with day-t...

Location

United States , Morris Plains

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in customer service, banking, retail banking, cash handling, or a similar service-driven setting
High school diploma or equivalent required
additional education in business, finance, or a related area is helpful
Strong verbal and written communication skills with the ability to interact professionally with members and coworkers
Comfort using multiple browser windows, email, and other digital tools in a fast-paced work environment
Ability to manage transactions accurately, maintain confidentiality, and pay close attention to detail
Experience assisting customers with service questions, issue resolution, or account-related concerns
Ability to recognize customer needs, stay organized under pressure, and provide dependable support throughout the day

Job Responsibility

Provide responsive support to members by clarifying account details, explaining available services, and guiding them toward appropriate solutions
Handle everyday financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders with a strong focus on precision
Manage cash and check activity in accordance with established balancing practices, internal controls, and security expectations
Open, update, and close member accounts while confirming that all required forms and supporting documentation are complete and accurate
Identify routine service issues, resolve them efficiently, and elevate more complex concerns to the appropriate team for follow-up
Maintain organized records related to transactions, account activity, and service requests to support accurate branch documentation
Assist with daily operational tasks, including cash drawer reconciliation and branch opening or closing duties when assigned
Follow branch policies, privacy standards, and regulatory requirements while helping promote a secure and compliant environment

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Member service representative

We are looking for a Member Service Representative to support members with day-t...

Location

United States , Morris Plains

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in customer service, banking, retail banking, cash handling, or a similar service-driven setting
High school diploma or equivalent required
additional education in business, finance, or a related area is helpful
Strong verbal and written communication skills with the ability to interact professionally with members and coworkers
Comfort using multiple browser windows, email, and other digital tools in a fast-paced work environment
Ability to manage transactions accurately, maintain confidentiality, and pay close attention to detail
Experience assisting customers with service questions, issue resolution, or account-related concerns
Ability to recognize customer needs, stay organized under pressure, and provide dependable support throughout the day.

Job Responsibility

Provide responsive support to members by clarifying account details, explaining available services, and guiding them toward appropriate solutions
Handle everyday financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders with a strong focus on precision
Manage cash and check activity in accordance with established balancing practices, internal controls, and security expectations
Open, update, and close member accounts while confirming that all required forms and supporting documentation are complete and accurate
Identify routine service issues, resolve them efficiently, and elevate more complex concerns to the appropriate team for follow-up
Maintain organized records related to transactions, account activity, and service requests to support accurate branch documentation
Assist with daily operational tasks, including cash drawer reconciliation and branch opening or closing duties when assigned
Follow branch policies, privacy standards, and regulatory requirements while helping promote a secure and compliant environment

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

Fulltime

Member Service Representative

We are looking for a Member Service Representative to support day-to-day branch ...

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in banking, credit union operations, or a similar financial services environment
Hands-on experience handling cash and processing member or customer transactions accurately
Strong customer service skills with the ability to communicate clearly and professionally
Working knowledge of common banking activities, including deposits, withdrawals, and payment processing
Ability to balance cash, maintain transaction accuracy, and follow established operational procedures
Familiarity with banking regulations, compliance expectations, and confidentiality standards
Comfortable promoting financial products and identifying opportunities to cross-sell appropriate services

Job Responsibility

Deliver courteous, detail-oriented support to members by answering questions and resolving routine account-related needs
Process everyday financial transactions such as deposits, withdrawals, loan payments, and account inquiries with a high level of accuracy
Set up new accounts for both prospective and existing members while ensuring all required documentation is completed properly
Recommend and explain available credit union products and services, including electronic banking options and debit card solutions, based on member needs
Accept and post loan and other payments correctly in the system and assist with consumer lending activities, including application intake, loan processing support, and funding of approved loans
Manage cash drawer operations, complete daily balancing procedures, and perform vault-related teller duties in accordance with branch controls
Handle debit card servicing tasks such as card orders, activity review through third-party providers, and member assistance with card-related issues or questions
Follow all applicable banking regulations, federal and state compliance requirements, and internal policies, including Bank Secrecy Act and anti-money laundering standards
Support additional branch and service activities as needed to help maintain efficient daily operations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Member Service Representative

Member Service Representative (MSR) Salary Range:$23.53 To $27.06 Hourly Repor...

Location

Canada , Prince Rupert

Salary:

23.53 - 27.06 CAD / Hour

Hecate Strait Employment Development Society

Expiration Date

Until further notice

Requirements

High school diploma required
post-secondary education an asset
Credit Union or financial services courses (e.g., CCUA) considered an asset
Previous sales and customer service experience an asset
Financial services experience an asset
Strong customer service and communication skills
Accurate, detail-oriented, and organized
Ability to multitask in a fast-paced environment
Reliable, punctual, and accountable
Proficiency with Microsoft Office and banking systems

Job Responsibility

Greet and assist members, providing positive and professional service at every interaction
Identify member needs and promote appropriate products and services through referrals and cross-selling
Promote the benefits of Credit Union membership and participate in branch campaigns and promotions
Resolve routine member inquiries and escalate issues or complex requests when required
Maintain strong knowledge of Northern Savings products, services, and subsidiaries
Take ownership of learning to stay current on policies, procedures, and offerings
Accurately process cash and non-cash transactions including deposits, withdrawals, transfers, bill payments, drafts, money orders, foreign currency, and wires
Balance cash, recyclers, ATMs, vaults, and general ledger accounts in accordance with procedures
Support account opening and maintenance, term deposits, RRSP transactions, stop payments, and auto-transfers
Assist members with lost or stolen cards, cheque orders, statements, online access, and safety deposit boxes

Fulltime

Member Service Representative

Entry Level Member Service Representative. Are you looking for a great gig where...

Location

United States , Elmhurst

Salary:

12.00 - 15.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Ability to work with children
Previous swimming experience not required
Ability to lift 50 lbs and be on your feet for long periods of time
Must be able to work 1 weekend day (Saturday or Sunday- 4 hour shift) and some evenings (until 7:30)
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)
Enjoy having fun!
High school diploma or GED is preferred
Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider required
Two or more years as a swimming instructor required

Job Responsibility

Instructs students on water safety and proper swim techniques based on thorough knowledge of the Goldfish Swim School curriculum

What we offer

Paid training
Flexible shifts
Shout awards
Gift cards
Fun social events
Leadership opportunities
BCBS PPO Health Insurance (50% Premium covered)
Paid Vacation after 1 year
Valuable work experience
Increased social opportunities

Parttime

Member Service Representative

We are looking for a dedicated Member Service Representative to join our team in...

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least one year of experience in a customer service or banking environment
Proficiency in handling cash transactions, including deposits, withdrawals, and payments
Strong knowledge of banking operations, including debit card processing and regulatory compliance
Ability to answer inbound calls and provide accurate information to members
Skilled in data entry and maintaining precise records
Familiarity with OFAC regulations and banking industry standards
Excellent communication and interpersonal skills to build positive relationships with members
Detail-oriented and capable of balancing cash accurately and efficiently

Job Responsibility

Deliver outstanding customer service to credit union members by addressing their needs and resolving inquiries
Handle routine financial transactions including deposits, withdrawals, loan payments, and account inquiries with accuracy
Open new accounts for both existing and new members, ensuring compliance with policies and procedures
Promote and cross-sell credit union services such as electronic banking options, debit cards, and other financial products
Process loan applications, assist with lending activities, and disburse approved loans while maintaining accurate records
Manage cash operations, including cash handling, balancing, and vault teller activities
Ensure adherence to banking regulations, federal and state laws, and organizational policies, including compliance with anti-money laundering and Bank Secrecy Act requirements
Support debit card processing by ordering, reviewing activity, and addressing member questions or concerns
Perform additional tasks and responsibilities as needed to contribute to branch operations and member satisfaction

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Fulltime

Teller / Member Service Representative

We’re seeking a Teller / Member Service Representative to support day‑to‑day bra...

Location

United States , Sandy Springs

Salary:

12.00 - 18.00 USD / Hour

Apex Systems

Expiration Date

Until further notice

Requirements

Experience with cash handling in a fast-paced environment
Strong computer proficiency and ability to navigate multiple screens
Reliable attendance and adherence to schedule
Ability to multitask in a structured, member-facing environment
Strong verbal/written communication and active listening skills
Professionalism and tact when handling member issues
Good judgment, initiative, and decision-making skills
Ability to work independently and as part of a team
Composure under pressure and adaptability
Strong organizational and time management skills

Job Responsibility

Assist members in person with inquiries, requests, and routine transactions
Perform teller-line activities for savings, checking, consumer loans, credit cards, and fraud resolution
Verify member identity and review account alerts or irregularities
Identify and escalate potential fraud or unusual activity
Demonstrate proficiency using multiple internal systems simultaneously
Recommend additional products or services to support member needs
Maintain compliance with operational, security, and customer-service procedures
Collaborate with branch staff to support daily operations and member flow
Perform additional duties as assigned

What we offer

Medical, dental, vision, life, disability, and other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
On-demand training program
Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months
Certification discounts and other perks to associations that include CompTIA and IIBA
Dedicated customer service team for Consultants

Fulltime

Teller / Member Service Representative

We’re seeking a Teller / Member Service Representative to support day‑to‑day bra...

Location

United States , New Port Richey, FL

Salary:

14.00 - 18.00 USD / Hour

Apex Systems

Expiration Date

Until further notice

Requirements

Experience with cash handling in a fast-paced environment
Strong computer proficiency and ability to navigate multiple screens
Reliable attendance and adherence to schedule
Ability to multitask in a structured, member-facing environment
Strong verbal/written communication and active listening skills
Professionalism and tact when handling member issues
Good judgment, initiative, and decision-making skills
Ability to work independently and as part of a team
Composure under pressure and adaptability
Strong organizational and time management skills

Job Responsibility

Assist members in person with inquiries, requests, and routine transactions
Perform teller-line activities for savings, checking, consumer loans, credit cards, and fraud resolution
Verify member identity and review account alerts or irregularities
Identify and escalate potential fraud or unusual activity
Demonstrate proficiency using multiple internal systems simultaneously
Recommend additional products or services to support member needs
Maintain compliance with operational, security, and customer-service procedures
Collaborate with branch staff to support daily operations and member flow
Perform additional duties as assigned

What we offer

Medical, dental, vision, life, disability, and other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
On-demand training program
Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months tenure
Certification discounts
Access to a certified Career Coach

Fulltime

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Member Service Representative

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Teller / Member Service Representative

Teller / Member Service Representative

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