Member of Technical Staff, Hardware Health Job at Microsoft Corporation (Mountain View)

IT Hero

Camp.us is a unique workspace designed to host staff, clients, guests and creati...

Location

Mexico , Monterrey

Salary:

Not provided

Brands&People

Expiration Date

Until further notice

Requirements

2+ years experience in Technical Support
Strong technical background
Capable to explain complex information in simple, clear terms
Loves order and structure
Logical thinker
Good analytical and problem solving skills
Up-to-date technical knowledge
Good interpersonal and customer care skills
Good accurate records keeping

Job Responsibility

Tech Management: Maximize hardware, software and network capabilities
Analyze staff technical needs
Diagnose, plan, make recommendations, roll-out and monitor solutions for technical issues
Tech Support: Provide fast, friendly assistance and address root cause
Help users troubleshoot technical issues
Provide technical guidance to all staff members
Resolve IT tickets as quickly as possible
Direct vendors for resolution of escalating issues
Network: Actively monitor network health
Maintain network performance

What we offer

Hybrid Schedule (Monday to Thursday in the office, Fridays remote)
12 vacation days after 1st anniversary, 14 days on 2nd anniversary, 16 days from 3rd anniversary
Winter Break: last week of the year
Spring Break: thursday and friday on holy week
Early Friday: shift ends 2 hours early last Friday of every month
4 hours per month to use on personal matters
5 sick days per year

Fulltime

Technical Specialist (Teaching Technologist)

Recognised as a technical specialist in Immersive technology, this post will con...

Location

India , Mumbai

Salary:

Not provided

Emeritus

Expiration Date

Until further notice

Requirements

Current specialist knowledge and refined skills in immersive technologies, interactive and immersive media production
significant experience in tools for creating virtual reality and augmented reality, building virtual environments and interactions
Knowledge of using games engines (Unity or Unreal) to develop for Immersive projects
Knowledge of 360 video and 3D graphics for VR
3D Animation/ Modelling and design (Maya, Blender)
Thorough knowledge of digital/interactive media software (e.g. DaVinci Resolve, FCP, Premiere, Touch Designer, Stornoway), and AI tools for XR creation
Knowledge of analogue and digital sound and spatial audio for VR and Immersive projects
Knowledge of Motion Capture, 3D scanning and photogrammetry
Detailed, current knowledge, skills and experience of XR hardware, such as Meta Quest VR headsets, mobile handsets, including system setup, troubleshooting, and maintenance, platforms like SteamVR and Oculus SDK for managing VR hardware
expertise with specialist equipment like 360 cameras and ambisonic microphones

Job Responsibility

Apply professional expertise in the design of stimulating learning solutions
Provide specialist guidance and support to students, staff or other technical staff in the utilisation of virtual reality, augmented reality, mixed reality, and motion capture environments, development tools, and related technologies, to enable excellent teaching and learning for all types of students
Use specialist experience to provide services, guidance, troubleshooting, support and training to students conducting creative immersive projects or research studies
Provide workshops and project support across a range of units and particular guidance will be needed as students develop blended or virtual performance and immersive pieces or need to submit sketches and show the process of design work
Proactively engage in academic and pastoral student support procedures, provide direct support and/or making referrals to the wider University support network as appropriate
Collaborate with Unit and Programme Directors in the design and delivery of teaching within labs or other teaching space(s)
Work with key stakeholders (e.g Unit and Programme Directors) to provide specialist solutions in the planning, design and delivery of practical teaching
Deliver teaching and develop physical and digital teaching resources
Respond independently using initiative and judgement to find solutions and take action
Maintain awareness of developments and changes in immersive technologies and media

Fulltime

Epic Application Analyst Sr- Epic Professional Coding

Location

United States

Salary:

47.50 - 71.25 USD / Hour

Advocate Aurora Health

Expiration Date

Until further notice

Requirements

Obtain within 6 months and maintain annual educational requirements for EPIC certification(s) as required by department
Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
Typically requires 5 years in IT or clinical environment with working on moderate to complex business process mapping, analysis, defining business and user requirements, acceptance testing and documentation
Proficient in using EPIC and other applications, operating systems and databases to include the hardware, platform, connectivity, and interface design
Proficient at specifying user requirements, interacting with technical, health care staff and vendors, and documenting user needs, outcomes and procedures
Strong project management skills with ability to use project management software
Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and instruct and guide team members
Organizational and analytical skills. Strong ability for technical problem solving, logical and organized thinking. Strong problem and issue resolution skills
Strong written and oral communication skills. Ability to effectively handle customer contacts. Ability to work closely with health care application users, vendors, and technical professionals
Proficient in translating user requirements into system specifications. Understanding of change management practices and procedures

Job Responsibility

Designs and develops technical and/or non-technical solutions to moderate to complex business needs and changes by gathering, compiling and reviewing information and data, examining and evaluating existing systems and procedures, identifying alternate courses of action, developing tools and/or improvements using existing software packages and coordinating the development and implementation of new functionality and new applications with user and Information Technology staff
Assists with conversion and operational support planning activities and tasks of multiple simultaneous projects. Manage training when applicable
Identifies how requirements and designs will affect multiple application areas (including Epic and all 3rd party applications) and recommends solutions for those areas to comply with strategic direction. Acts independently, fully understanding client business requirements, offers effective alternatives and works as an integration point to ensure multiple design teams are not in conflict
Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment. Perform and assist other team members in the analysis, design, configuration, testing and maintenance functions. Resource for assigned application(s). Support and troubleshoot as needed. Respond to user calls as necessary
Effectively communicate with users addressing certain aspects of complex project requirements such as specifications definition/review, impact monitoring, user updates, training, needs definition and related support
effectively explain the functioning of the application software and related systems to the users. Communicates and interacts with business and technical teams on problems, changes, and enhancements that may impact data, workflow and/or functionality
Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possess expertise in the clinical service lines business unit plus an understanding of the IT organization's systems and capabilities. Negotiate agreements and commitments by facilitating communication between clinical service lines, business units and IT from initial requirements to solutions
Serves as an experienced Information Technology advisor providing users a better understanding of Epic platform and other computer software capabilities and limitations. Evaluates vendor offerings, software enhancements/review for adherence to technical standards, facilitate development, implementation and maintenance tasks, and maintain the integrity of programs and data
Analyzes business and clinical service line operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assist in the business process redesign and documentation as needed for new technology. May make recommendations for buy vs. build decisions and do feasibility studies
Prepares project plans, which include definition, scope, resources and schedules

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Epic Application Analyst Sr- Epic Professional Coding

Location

United States

Salary:

47.50 - 71.25 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Obtain within 6 months and maintain annual educational requirements for EPIC certification(s) as required by department
Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
Typically requires 5 years in IT or clinical environment with working on moderate to complex business process mapping, analysis, defining business and user requirements, acceptance testing and documentation
Proficient in using EPIC and other applications, operating systems and databases to include the hardware, platform, connectivity, and interface design
Proficient at specifying user requirements, interacting with technical, health care staff and vendors, and documenting user needs, outcomes and procedures
Strong project management skills with ability to use project management software
Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and instruct and guide team members
Organizational and analytical skills. Strong ability for technical problem solving, logical and organized thinking. Strong problem and issue resolution skills
Strong written and oral communication skills. Ability to effectively handle customer contacts. Ability to work closely with health care application users, vendors, and technical professionals
Proficient in translating user requirements into system specifications. Understanding of change management practices and procedures

Job Responsibility

Designs and develops technical and/or non-technical solutions to moderate to complex business needs and changes by gathering, compiling and reviewing information and data, examining and evaluating existing systems and procedures, identifying alternate courses of action, developing tools and/or improvements using existing software packages and coordinating the development and implementation of new functionality and new applications with user and Information Technology staff
Assists with conversion and operational support planning activities and tasks of multiple simultaneous projects. Manage training when applicable
Identifies how requirements and designs will affect multiple application areas (including Epic and all 3rd party applications) and recommends solutions for those areas to comply with strategic direction. Acts independently, fully understanding client business requirements, offers effective alternatives and works as an integration point to ensure multiple design teams are not in conflict
Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment. Perform and assist other team members in the analysis, design, configuration, testing and maintenance functions. Resource for assigned application(s). Support and troubleshoot as needed. Respond to user calls as necessary
Effectively communicate with users addressing certain aspects of complex project requirements such as specifications definition/review, impact monitoring, user updates, training, needs definition and related support
effectively explain the functioning of the application software and related systems to the users. Communicates and interacts with business and technical teams on problems, changes, and enhancements that may impact data, workflow and/or functionality
Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possess expertise in the clinical service lines business unit plus an understanding of the IT organization's systems and capabilities. Negotiate agreements and commitments by facilitating communication between clinical service lines, business units and IT from initial requirements to solutions
Serves as an experienced Information Technology advisor providing users a better understanding of Epic platform and other computer software capabilities and limitations. Evaluates vendor offerings, software enhancements/review for adherence to technical standards, facilitate development, implementation and maintenance tasks, and maintain the integrity of programs and data
Analyzes business and clinical service line operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assist in the business process redesign and documentation as needed for new technology. May make recommendations for buy vs. build decisions and do feasibility studies
Prepares project plans, which include definition, scope, resources and schedules

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Epic Application Analyst Sr- Epic Professional Coding

Location

United States

Salary:

47.50 - 71.25 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Obtain within 6 months and maintain annual educational requirements for EPIC certification(s) as required by department
Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
Typically requires 5 years in IT or clinical environment with working on moderate to complex business process mapping, analysis, defining business and user requirements, acceptance testing and documentation
Proficient in using EPIC and other applications, operating systems and databases to include the hardware, platform, connectivity, and interface design
Proficient at specifying user requirements, interacting with technical, health care staff and vendors, and documenting user needs, outcomes and procedures
Strong project management skills with ability to use project management software
Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and instruct and guide team members
Organizational and analytical skills. Strong ability for technical problem solving, logical and organized thinking. Strong problem and issue resolution skills
Strong written and oral communication skills. Ability to effectively handle customer contacts. Ability to work closely with health care application users, vendors, and technical professionals
Proficient in translating user requirements into system specifications. Understanding of change management practices and procedures

Job Responsibility

Designs and develops technical and/or non-technical solutions to moderate to complex business needs and changes by gathering, compiling and reviewing information and data, examining and evaluating existing systems and procedures, identifying alternate courses of action, developing tools and/or improvements using existing software packages and coordinating the development and implementation of new functionality and new applications with user and Information Technology staff
Assists with conversion and operational support planning activities and tasks of multiple simultaneous projects. Manage training when applicable
Identifies how requirements and designs will affect multiple application areas (including Epic and all 3rd party applications) and recommends solutions for those areas to comply with strategic direction. Acts independently, fully understanding client business requirements, offers effective alternatives and works as an integration point to ensure multiple design teams are not in conflict
Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment. Perform and assist other team members in the analysis, design, configuration, testing and maintenance functions. Resource for assigned application(s). Support and troubleshoot as needed. Respond to user calls as necessary
Effectively communicate with users addressing certain aspects of complex project requirements such as specifications definition/review, impact monitoring, user updates, training, needs definition and related support
effectively explain the functioning of the application software and related systems to the users. Communicates and interacts with business and technical teams on problems, changes, and enhancements that may impact data, workflow and/or functionality
Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possess expertise in the clinical service lines business unit plus an understanding of the IT organization's systems and capabilities. Negotiate agreements and commitments by facilitating communication between clinical service lines, business units and IT from initial requirements to solutions
Serves as an experienced Information Technology advisor providing users a better understanding of Epic platform and other computer software capabilities and limitations. Evaluates vendor offerings, software enhancements/review for adherence to technical standards, facilitate development, implementation and maintenance tasks, and maintain the integrity of programs and data
Analyzes business and clinical service line operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assist in the business process redesign and documentation as needed for new technology. May make recommendations for buy vs. build decisions and do feasibility studies
Prepares project plans, which include definition, scope, resources and schedules

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

IT Support Specialist

With the continued growth in the industry, Scotlynn is currently hiring an IT Su...

Location

Canada , Vittoria

Salary:

45000.00 CAD / Year

Scotlynn Sweetpac Growers Inc.

Expiration Date

Until further notice

Requirements

Three-year Community College or University program in computer science or technology studies, or equivalent
One to two years of IT experience, or equivalent
A willingness to continue to develop your customer service skills during your interactions with end-users
Be resourceful in problem-solving with your analytical, research and problem-solving skills
Technical skills in computer systems including desktop hardware, Microsoft Windows, Microsoft Office and other business applications
Valid Ontario driver’s license and access to a reliable vehicle
Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health & Safety

Job Responsibility

Provide analysis, diagnosis, and resolution of end-user issues via the IT Help Desk ticketing system both locally and remotely
Monitor, respond and escalate IT issues to the appropriate staff member
Provide technical support for various communication systems including VoIP phone system, voicemail, and cellular systems
Installation, maintenance and support of corporate workstations and peripherals
Assist providing staff training on Microsoft Office 365, Windows, SharePoint and other corporate I.T. systems
User creation, delegation, and lifecycle management
Planning, ordering, installing, monitoring, and reviewing contracted work by outside agencies
Keep current on changes and innovative technology developments
Manage corporate workstations and accounts through Active Directory, deployment software and other tools
Manage IT asset inventory

What we offer

Competitive Benefits Plan and Employee and Family Assistance Plan
Full gym access with personal trainer
Corporate chef providing healthy meal options
Opportunities to strengthen local communities through “Community Volunteer Program” initiatives
Rewarding, collaborative and lively workplace culture
Paid Time Off

Fulltime

Director, Global IT

Provides vision and leadership for developing and implementing information techn...

Location

United States , Warminster

Salary:

Not provided

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

B.S. or equivalent work experience, or combination of education and experience required
10-15+ years information technology experience required
Public company experience a plus
5-7+ years previous management experience required
Experience with ERP systems implementations such as JD Edwards or SAP
Excellent oral communication, listening, interpersonal, and written communication skills
Willingness to share knowledge with team members, superiors, and users
Ability to listen to users in a courteous and friendly manner, acknowledge the reality of their problems, translate their descriptions into technical terms, fix the problems, and explain the solutions in terms the users can understand
Excellent customer service skills, including the ability and willingness to communicate effectively and appropriately in an empathetic and understanding manner

Job Responsibility

Develop Information Technology strategy in support of the company's mission and core objectives by researching and evaluating new technologies
Lead the implementation from legacy systems to new ERP system
Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems to include servers, PCs, operating systems, telephones, software applications and peripherals
Effectively manage IT controls to be in compliance with SOX requirements
Provide expertise and support during system upgrades, installations, conversions, and system hardware maintenance
Oversee system development and enhancement and the integration of new systems with existing systems
Information systems planning, budgeting, purchasing, and implementation
Coordinate and manage all work with IT support vendors, negotiating service level agreements to ensure the agreed targets and standards are met
Develop and implement policies, best practices, standard operating procedures, security, and disaster recovery relating to information and telecommunications systems for company's end users
Supporting all departments in maintaining policies and procedures in electronic formats and assisting with other electronic document needs

What we offer

Robust health and welfare benefits package that includes Life, Health, Dental, Vision
401(K) including company match
Paid Time Off annually + Paid Holidays
Career Advancement Opportunities
Tuition Assistance

Fulltime

Certified Epic Professional Billing Application Analyst

How would you like to work in a place where your contributions and ideas are val...

Location

United States , Marietta

Salary:

Not provided

Wellstar Health System

Expiration Date

Until further notice

Requirements

High School Diploma General or Bachelors Information Technology or Bachelors Other
All certifications are required upon hire unless otherwise stated
Minimum 3 years experience in technology and/or healthcare or related industry
Excellent verbal and written communication skills
Ability to work well in a team environment by accepting and offering constructive feedback and supporting team goals
Ability to multi-task and complete assigned tasks independently with minimal guidance with close attention to detail, and ability to offer some guidance to other team members
Ability to analyze and troubleshoot problems, and offer solutions
Comprehensive understanding of application support
Ability to serve as a primary resource for at least 1 application module
Ability to gather, translate, and communicate business or clinical requirements into technical solutions for application implementation

Job Responsibility

Functions under the direction of the IT Manager
Application Analyst provides intermediate system-level support of multi-user clinical and financial applications, operating systems, hardware, software, and reporting tools, including installation, configuration, training, maintenance, and support of these systems
Requires intermediate knowledge of systems analysis
Comprehensive knowledge of project management concepts and methodology
Able to lead and participate in project planning sessions
Ability to establish project goals, milestones, and procedures
Able to manage projects with varying levels of complexity
The Application Analyst works with project leaders on several aspects of project planning to meet project deadlines
Promotes excellent customer service and strong communication skills to ensure the success of all software applications
Works with outside departments to promote, educate and train on current applications

Fulltime

Select Country

Member of Technical Staff, Hardware Health

Job Description

Job Responsibility

Requirements

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