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Member Experience Manager

industriousoffice.com Logo

Industrious

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Location:
United States, Chicago

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

65000.00 - 75000.00 USD / Year

Job Description:

This is an in-person hospitality role, based on site 5 days a week. Our Member Experience Managers are the go-to problem solvers, momentum drivers, and experience creators for our members. You’re the connector and the person everyone knows. As the manager of your own location you rely heavily on your business sense to organize all the details and communications to ensure a smooth operation. You can hold your own when speaking with a CEO because anything you don’t know, you’re comfortable asking. Your drive makes you excited to connect with the broader business community. You’re proud to represent Industrious in your local market and actively identify potential members so that you can deliver them an exceptional day at work. Your genuine curiosity makes you successful at our consultative sales approach by uncovering and solving people’s needs. You pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen. You love to help.

Job Responsibility:

  • Go-to problem solver, momentum driver, and experience creator for members
  • Manager of your own location
  • Organize all the details and communications to ensure a smooth operation
  • Connect with the broader business community
  • Represent Industrious in your local market
  • Actively identify potential members
  • Deliver an exceptional day at work
  • Uncover and solve people’s needs through a consultative sales approach
  • Pull together remarkable events

Requirements:

  • Live within an easy commute of Chicago, IL
  • Must be at least 21 years old
  • Have authority to work indefinitely in the United States

Nice to have:

  • Energized by people and work well in a team
  • Attention to detail
  • Resilient
  • Willing to get your hands dirty one minute and think big picture the next
What we offer:
  • Performance-related bonus pay up to $11,000
  • Heavily subsidized healthcare plans
  • Generous paid time off
  • Wellness programs
  • Professional development grants
  • 401k plan
  • Commuter benefits

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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