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This is an in-person hospitality role, based on site 5 days a week. Our Member Experience Managers are the go-to problem solvers, momentum drivers, and experience creators for our members. You’re the connector and the person everyone knows. As the manager of your own location you rely heavily on your business sense to organize all the details and communications to ensure a smooth operation. You can hold your own when speaking with a CEO because anything you don’t know, you’re comfortable asking. Your drive makes you excited to connect with the broader business community. You’re proud to represent Industrious in your local market and actively identify potential members so that you can deliver them an exceptional day at work. Your genuine curiosity makes you successful at our consultative sales approach by uncovering and solving people’s needs. You pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen. You love to help. To start in this role, you’ll be making connections in your local community to drive awareness and brand recognition in a new market. Your ability to foster and maintain meaningful connections will ensure the success of launching a new business. This Member Experience Manager will drive local marketing initiatives in partnership with Sales, Marketing, and Operations teams during this phase.
Job Responsibility:
Identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
Know what your community loves and pull together programming that they enjoy and are proud of
Drive local marketing initiatives in partnership with Sales, Marketing, and Operations teams
Make connections in your local community to drive awareness and brand recognition in a new market
Foster and maintain meaningful connections to ensure the success of launching a new business
Be the go-to problem solver, momentum driver, and experience creator for members
Organize all the details and communications to ensure a smooth operation
Connect with the broader business community
Represent Industrious in your local market and actively identify potential members
Uncover and solve people’s needs using a consultative sales approach
Pull together the most remarkable events
Requirements:
No member request is too big or too small for you to handle
You’re energized by people and work well in a team
Your attention to detail is something people comment on
You’re resilient. You know growth only comes from embracing challenging and unpredictable days
You’re willing to get your hands dirty one minute and think big picture the next
Candidates must live within an easy commute of Greenwich, CT
Must be at least 21 years old (due to occasional handling of alcohol during member events)
Must have authority to work indefinitely in the United States