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Member Experience Manager

industriousoffice.com Logo

Industrious

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Location:
United States, Phoenix/Scottsdale

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

70000.00 USD / Year

Job Description:

This is an in-person hospitality role, based on site 5 days a week. Our Member Experience Managers are the go-to problem solvers, momentum drivers, and experience creators for our members. You’re the connector and the person everyone knows. As the manager of your own location you rely heavily on your business sense to organize all the details and communications to ensure a smooth operation. You can hold your own when speaking with a CEO because anything you don’t know, you’re comfortable asking. Your drive makes you excited to connect with the broader business community. You’re proud to represent Industrious in your local market and actively identify potential members so that you can deliver them an exceptional day at work. Your genuine curiosity makes you successful at our consultative sales approach by uncovering and solving people’s needs. You pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen. You love to help.

Job Responsibility:

  • Identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
  • Know what your community loves and pull together programming that they enjoy and are proud of
  • The go-to problem solvers, momentum drivers, and experience creators for our members
  • The connector and the person everyone knows
  • Manager of your own location
  • Organize all the details and communications to ensure a smooth operation
  • Connect with the broader business community
  • Represent Industrious in your local market and actively identify potential members
  • Uncover and solve people’s needs using a consultative sales approach
  • Pull together the most remarkable events

Requirements:

  • No member request is too big or too small for you to handle
  • You’re energized by people and work well in a team
  • Your attention to detail is something people comment on
  • You’re resilient. You know growth only comes from embracing challenging and unpredictable days
  • You’re willing to get your hands dirty one minute and think big picture the next
  • Candidates must live within an easy commute of the Phoenix or Scottsdale
  • This role involves the occasional handling of alcohol during member events which legally requires employees to be at least 21 years old
What we offer:
  • Performance-related bonus pay up to $11,000
  • Heavily subsidized healthcare plans
  • Generous paid time off
  • Wellness programs
  • Professional development grants
  • 401k plan
  • Commuter benefits

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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