Member Experience Coordinator Job at Robert Half (Indianapolis)

Member Experience Coordinator: Camp Thunderbird

The Member Experience Coordinator supports the day-to-day operations of the memb...

Location

United States , Charlotte

Salary:

38000.00 - 41000.00 USD / Year

Buckeye Valley Family YMCA

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
some college preferred
Minimum 3 years of experience in customer service, sales, fitness, or administrative support
Strong organizational and communication skills
Ability to manage multiple priorities and resolve issues effectively
Commitment to YMCA mission and values

Job Responsibility

Coordinate daily operations at the Membership Desk and Fitness Floor
Ensure program schedules, supplies, and systems are implemented
Maintain accurate records, reports, and membership files
Communicate with staff, participants, and volunteers to support service quality
Support onboarding, tours, registrations, and engagement activities
Monitor member engagement and provide routine assistance
Uphold YMCA policies, procedures, and safety practices
Provide informal guidance to part-time staff or volunteers
Resolve routine member questions and escalate complex concerns
Contribute to process improvement and consistency

Fulltime

Employee Experience Coordinator

We’re looking for a people-loving, high-energy Employee Experience Coordinator t...

Location

Ireland , Dublin

Salary:

Not provided

Smartbox Group

Expiration Date

Until further notice

Requirements

A third-level degree is welcome — HR is an advantage but not essential
Strong communication and interpersonal skills
Comfortable using tools like Teams, Office 365, Jira (or keen to learn)
High attention to detail with a hospitality mindset
Comfortable using AI tools to work smarter
English is essential
a second European language is a bonus
Any experience in hospitality, events, admin, or customer-facing roles is a plus
Background in hospitality, events, or employee engagement. (bonus!)

Job Responsibility

Champion a welcoming, energetic workplace experience that reflects Smartbox’s culture and values
Design and deliver in‑office experiences, events, celebrations, and engagement initiatives that bring people together
Partner with the People/HR team to support onboarding and offboarding experiences (badge access, welcome moments, swag)
Support delivery of the global employee engagement survey, including platform administration and basic insights support
Use employee feedback to help identify improvements to workplace experience
Own internal communication channels such as newsletters, intranet updates, and digital signage
Administer the employee reward platform (Ben), including wallet funding checks and basic reporting
Manage swag stock, ordering, and distribution across offices
Act as the primary point of contact for office-related queries and requests
Oversee the smooth day‑to‑day running of the Dublin office, ensuring it is safe, organised, and well maintained

What we offer

Transparency: clear, fair salary bands and career levels
Growth Mindset: 4 Growth Days, Growth Leave + training budget
Flexible benefits: personalize with health, wellbeing & learning options
D&I commitment: Paid leave for parents, D&I Day, gender equity in rewards
Unbox Your World: YOLO day + paid sabbatical after 5 years
Essentials: health cover, pension, transport allowance, extra leave

Fulltime

Customer Experience Coordinator

The Customer Experience Coordinator will act as liaison between Encore, venue, a...

Location

United States , Chicago

Salary:

17.21 - 22.37 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

High School Diploma is required. Associate degree is preferred
1+ years of administrative, sales or hospitality experience preferred
Proficiency Microsoft 365 and web-based applications
Strong written and oral communication skills
Strong organizational and interpersonal skills
Ability to multi-task and work well under pressure

Job Responsibility

Acknowledge and interact with customers while maintaining a pleasant and professional image
Build relationships with customers to establish trust and open communication
Pro-actively identify potential issues and provides solutions to client’s concerns
Respond quickly to questions and requests and handle service problems politely and efficiently
Attend Venue meetings as required
Communicate billing information to customers, resolve billing concerns and obtain signatures
Convey and enter billing changes and communicate billing challenges to appropriate Encore team members
Prepare billing reports daily and submit them to the venue for reconciliation
Enter customer contact information and details into CRM system
Enter and reconcile Exhibit customer payments into the billing system

What we offer

Encore is committed to providing the best benefits options for our employees and families

Fulltime

Customer Experience Coordinator

The Customer Experience Coordinator will act as liaison between Encore, venue, a...

Location

United States , Arlington

Salary:

15.64 - 20.33 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

High School Diploma is required. Associate degree is preferred
1+ years of administrative, sales or hospitality experience preferred
Proficiency Microsoft 365 and web-based applications
Strong written and oral communication skills
Strong organizational and interpersonal skills
Encore’s Service Level 100, 200 & 300 Certifications to be obtained within 90 days
Ability to multi-task and work well under pressure

Job Responsibility

Acknowledge and interact with customers while maintaining a pleasant and professional image
Build relationships with customers to establish trust and open communication
Pro-actively identify potential issues and provides solutions to client’s concerns
Respond quickly to questions and requests and handle service problems politely and efficiently
Attend Venue meetings as required
Communicate billing information to customers, resolve billing concerns and obtain signatures
Convey and enter billing changes and communicate billing challenges to appropriate Encore team members
Prepare billing reports daily and submit them to the venue for reconciliation
Enter customer contact information and details into CRM system
Enter and reconcile Exhibit customer payments into the billing system

What we offer

Comprehensive insurance options
generous PTO
company-matching 401(k)

Fulltime

Workplace Experience Coordinator

We are looking for a detail-oriented and service-oriented ON CALL Workplace Expe...

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer-facing roles, such as receptionist, concierge, or similar positions
Familiarity with food and beverage handling, including setup and cleanup for meetings
Competency in using Microsoft Office applications
Slack experience is preferred
Ability to maintain composure and confidence under pressure
Strong organizational and multitasking skills
Availability to work on an on-call basis, including same-day assignments
Commitment to detail-oriented presentation and adherence to dress code standards
Willingness to complete background checks and drug testing as part of the onboarding process

Job Responsibility

Greet and assist visitors with courtesy and warmth, ensuring a positive experience
Handle food and beverage setup and breakdown for meetings, maintaining high standards of cleanliness and presentation
Operate and maintain coffee machines, including performing cleaning cycles and refilling supplies
Manage standard front desk duties, such as answering inbound calls and providing clerical support
Utilize Slack and Microsoft Office tools to communicate effectively and manage tasks
Maintain a detail-oriented appearance and adhere to business dress code standards
Provide same-day support when needed, demonstrating flexibility and responsiveness
Coordinate with team members to ensure seamless operations and problem-solving during busy periods

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Customer Experience Coordinator

The Customer Experience Coordinator will act as liaison between Encore, venue, a...

Location

United States , Chula Vista

Salary:

18.77 - 24.40 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

High School Diploma is required. Associate degree is preferred
1+ years of administrative, sales or hospitality experience preferred.
Proficiency Microsoft 365 and web-based applications.
Strong written and oral communication skills
Strong organizational and interpersonal skills
Encore’s Service Level 100, 200 & 300 Certifications to be obtained within 90 days
Ability to multi-task and work well under pressure

Job Responsibility

Acknowledge and interact with customers while maintaining a pleasant and professional image.
Build relationships with customers to establish trust and open communication.
Pro-actively identify potential issues and provides solutions to client’s concerns.
Respond quickly to questions and requests and handle service problems politely and efficiently.
Attend Venue meetings as required.
Communicate billing information to customers, resolve billing concerns and obtain signatures.
Convey and enter billing changes and communicate billing challenges to appropriate Encore team members.
Prepare billing reports daily and submit them to the venue for reconciliation.
Enter customer contact information and details into CRM system.
Enter and reconcile Exhibit customer payments into the billing system.

What we offer

comprehensive insurance options
generous PTO
company-matching 401(k)

Fulltime

People & Office Experience Coordinator

As our People & Office Experience Coordinator, you’re the heartbeat of our HQ – ...

Location

Australia , Sydney

Salary:

60000.00 - 70000.00 AUD / Year

Honey Birdette

Expiration Date

Until further notice

Requirements

A love for creating beautiful, functional spaces and experiences that make people feel at home
A natural organiser – juggling calendars, tasks, and to-dos with grace and zero chaos
Strong communication skills, whether you're coordinating travel or welcoming new team members
A proactive mindset – you spot what needs doing and just get it done
High attention to detail (because you know it’s the little things that count)
Comfortable managing competing priorities across office management and HR support
Experience in a similar office coordinator, people & culture, or admin role
A people-first attitude – you're all about connection, care, and keeping the vibe high

Job Responsibility

Start the day with a kitchen check, grocery order, and a quick reset of the boardroom
Post a job ad for a new retail superstar, then dive into reviewing applications
Jump on a phone screen with a potential Honey, then lock in interviews for HQ & Retail roles
Prep onboarding packs and personalised induction schedules for new starters
Update the org chart
Check in on the shared HR inbox - responding to queries, tracking actions
Coordinate milestone gifts and manage product allowances
Book travel and accommodation for team trips
Distribute mail, wrangle couriers, and keep the office stocked
Wrap the day with an exit interview for a HQ leaver

What we offer

Hybrid Working Arrangements
Birthday, Wellness & Parental Leave
Generous Product Discounts
Self Love Leave
Convenient Sydney CBD Office
Premium Gym Membership

Parttime

Customer Experience Coordinator

The Customer Experience Coordinator will act as liaison between Encore, venue, a...

Location

United States , San Antonio

Salary:

15.64 - 20.33 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

High School Diploma is required
Associate degree is preferred
1+ years of administrative, sales or hospitality experience preferred
Proficiency Microsoft 365 and web-based applications
Strong written and oral communication skills
Strong organizational and interpersonal skills
Encore’s Service Level 100, 200 & 300 Certifications to be obtained within 90 days
Ability to multi-task and work well under pressure

Job Responsibility

Act as liaison between Encore, venue, and customer
Provide customers with information and support in a professional and friendly manner
Build relationships to ensure a high-quality experience
Acknowledge and interact with customers while maintaining a pleasant and professional image
Build relationships with customers to establish trust and open communication
Pro-actively identify potential issues and provides solutions to client’s concerns
Respond quickly to questions and requests and handle service problems politely and efficiently
Attend Venue meetings as required
Communicate billing information to customers, resolve billing concerns and obtain signatures
Convey and enter billing changes and communicate billing challenges to appropriate Encore team members

What we offer

Comprehensive insurance options
Generous PTO
Company-matching 401(k)

Fulltime

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Member Experience Coordinator

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