Member Engagement Specialist Job at Robert Half (Las Vegas)

Local Marketing Specialist

Our team is the voice of IKEA. We use words, pictures and videos to tell the sto...

Location

China , Hangzhou

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Helps us create a good relationship with our customers by positioning IKEA as enabler of a better life at home for everyone
Drives both online and offline store visits, inspires identification and compels members to have an ongoing relationship with IKEA Family
Motivates active brand engagement and drives incremental YOY (year over year) sales
Enables us to gain a deeper understanding of our members so we can better serve each member, optimize the program, and identify more potential members to connect with
Familiar with live streaming operations, balancing membership growth with live streaming activities

Job Responsibility

Recruit members and identify members
Build rich knowledge about members
Deliver relevant communication to activate members and drive traffic
Measurement and tracking
Budget planning and controlling
Lead HZ livestream project

Fulltime

Campus Director - Men's Campus

The Campus Director at Raleigh Rescue Mission is a newly created position. The s...

Location

United States , Raleigh

Salary:

95000.00 - 105000.00 USD / Year

Christian Career

Expiration Date

Until further notice

Requirements

Process driven with a demonstrated track record of uniting a diverse team around clear goals and defined metrics tracked through shared systems and distinct processes
Entrepreneurial mindset with the ability to think strategically while implementing tactically
Proven ability to lead, coach, inspire, support, and motivate diverse teams, including staff and volunteers, with varied functional responsibilities
Understanding of the rewards and challenges of serving the economically vulnerable
Strong ability to multi-task, prioritize, organize, plan, and manage multiple projects and schedules to meet deadlines and achieve desired outcomes
Strong leadership and management skills that positively influence the Mission’s culture
Excellent communication skills with the ability to express ideas and interpret policies and procedures clearly, calmly and concisely, both verbally and in writing
Strong problem-solving and conflict mitigation and resolution skills
Resourceful and proactive in seeking information and resources to support and navigate complex challenges
Sound decision-making ability aligned with the Mission’s core values and mission

Job Responsibility

Supervise overall team member- Case Manager(Client Success Manager), Peer Support Specialists(Ministry Support Specialists) all other managers & supervisors, ensuring consistent, high-quality services that support the physical, emotional, and spiritual needs of clients
Provide leadership and oversight of the Kitchen Manager and Assistant Kitchen Managers, ensuring efficient daily food service operations
Establish clear expectations and high standards for food quality, safety, and cleanliness, adhering to health and regulatory requirements
Support team member development and foster a culture of accountability and compassion
Monitor key performance indicators related to client engagement & team member engagement
Work to enhance collaboration across departments to ensure that service delivery is coordinated and responsive to individual needs
Develop and oversee individual and team goals, workplans, and performance benchmarks ensuring alignment with organizational goals and providing clear measurable goals
Foster an environment where clients are supported and empowered to achieve transformational goals
Maintain a strong understanding of team members’ day-to-day responsibilities by regularly engaging with staff across all shifts to ensure operational effectiveness. Transform the strategic vision into strategic operation, identifying key metrics to track progress toward goals
Implement systems and processes across the operations to ensure proper data is collected for the defined metrics

What we offer

health benefits
paid time off
paid holidays
401(k)-retirement plan

Fulltime

New

State Programs Member Engagement Specialist (Facilitated Enrollment)

The MarketPlace Facilitated Enroller is responsible for identifying and educatin...

Location

United States , New York

Salary:

51000.00 - 80070.00 USD / Year

Healthfirst

Expiration Date

Until further notice

Requirements

Knowledge of Medicaid, Essential Plan, Child Health Plus, Qualified Health Plan, Medicare or any other healthcare product line
Basic knowledge of Microsoft Office (Excel, Word and PowerPoint)
Must have a GED or high school diploma

Job Responsibility

Identifying and educating potential members on all aspects of the plan including new Medicaid, CHP/EP/QHP and answering questions regarding plan’s features and benefits
Identifying and assisting current members who are due to recertify their healthcare coverage for Medicaid, EP, QHP and CHP by completing member’s annual recertification application including adding on additional eligible family members
Engage in enrollment activities over the phone or in person through onsite coverage at hospitals, provider offices, City agencies, community business partners and Community Based Organizations (CBO’s)
Complete and review all applications prior to submitting to NYSOH marketplace
Assist members with selecting a high-quality Primary Care Physician (PCP), order member ID card and make monthly premium payment
Manage inbound and outbound telephonic enrollment process as a part of the Sales enrollment
Educate members about digital tools including HF mobile application, Twilio, as well as NowPow
Maintain and complete adequate Book of Business (BOB) for all encounters and leads on daily basis
Conduct group educational seminars /presentations including Healthfirst products and services as well as preventive care educations in person or virtually
Participate in health-related activities / special events including evening and weekend activities

What we offer

medical, dental and vision coverage
incentive and recognition programs
life insurance
401k contributions

Fulltime

Senior Community Management Professional

Become a part of our caring community and help us put health first. The Senior C...

Location

United States

Salary:

65000.00 - 88600.00 USD / Year

Humana

Expiration Date

Until further notice

Requirements

Must reside in Michigan or within 40 miles of the border in Indiana or Ohio and be able to support members in southeast Michigan
Bachelor’s degree
Two (2) or more years of previous experience in healthcare or health plan marketing, community engagement or member/patient outreach
One (1) or more years of formal leadership experience
Skilled in planning, project management, community engagement and development, and resource mobilization
Understands the fundamentals of effective community engagement specific to Medicaid members, including those with behavioral health needs and varied health literacy
Proven knowledge and understanding of how to remove barriers to care in the Medicaid population
Exercises professional judgment and demonstrates strong facilitation, conflict management and consensus building skills
Ability to prioritize, organize, and coordinate multiple projects simultaneously
This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

Job Responsibility

Responsible for directing community engagement practices, facilitating and planning Member and Community Advisory Panels, collaborating with contracted medical and ancillary service providers, Federally Qualified Health Centers, Social Service Agencies, and care managers with the responsibility to link our membership to services and supports critical to the improvement of health outcomes
Responsible for representation of members’ interest, including input in policy development, planning and decision-making
Interviews, hires, mentors, evaluates, coaches and manage performance for team of Community Engagement Specialists
Responsible for engagement in community boards and committees such as the Community Health Worker Network
Works directly with the Equitable Population Health Leadership team to drive outcomes aligned with larger organizational goals and builds a robust member outreach program
Compare member’s demographic and social support and services data to identify opportunities to address and fill service gaps with strategic community partners and service providers
Cultivate need-based partnerships with social support and service providers, supporting evidence-based programs with positive health outcomes
Positively position Humana among local/community groups and coalitions, community health leaders, and public health service providers.

What we offer

medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance
bonus incentive plan
bi-weekly payment for internet expense for employees in California, Illinois, Montana, or South Dakota
telephone equipment provided.

Fulltime

Customer & Donor Services Team Lead

The Customer & Donor Services Team Lead provides superior service to customers, ...

Location

United States , Albuquerque

Salary:

25.53 USD / Hour

Faith Comes By Hearing

Expiration Date

Until further notice

Requirements

Minimum 3–4 years of experience in customer service, donor services, or administrative support, preferably in a nonprofit or ministry environment
Demonstrated experience providing leadership or lead-level responsibility within a team setting
Strong interpersonal skills with a heart for serving donors, churches, and ministry partners
Proven ability to handle sensitive and confidential information with discretion
Proficiency in CRM systems (Salesforce preferred) and financial/order systems (NetSuite preferred)
Strong organizational skills with ability to manage multiple priorities and meet deadlines
Excellent written and verbal communication skills with a professional and gracious phone presence
Proficiency in Microsoft Office applications including Word, Excel, Outlook, and Calendars
Detail-oriented with strong analytical and problem-solving abilities

Job Responsibility

Provide day-to-day leadership, guidance, and support to the Customer/Donor Services team, fostering a culture of excellence, hospitality, accuracy, and exceptional service
Serve as the primary point of coordination for scheduling, coverage, and workflow for the Customer/Donor Services team
Model exceptional donor and customer care through direct engagement via phone, email, and in-person interactions
Assist with onboarding, training, and ongoing coaching of Customer/Donor Services team members
Ensure consistent application of service standards, policies, and procedures
Ensure timely and gracious handling of incoming calls, emails, and inquiries related to donations, products, ministry programs, and general information
Support donors, churches, pastors, and ministry partners by answering questions, resolving issues, offering prayer when appropriate, and connecting individuals to Donor Engagement representatives as needed
Serve as escalation point for complex or sensitive customer/donor service matters
Ensure accurate documentation of donor and customer interactions in Salesforce and NetSuite
Serve as the primary administrator for the Every Church Every Village program

Fulltime

Legal Manager

My client are a leading global business with a growing office in Riyadh. They ar...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Salt

Expiration Date

Until further notice

Requirements

Must have extensive experience in review, negotiation and closure of commercial transactions across MEA region
Provide advice and support in relation to regulatory matters, interpretation of laws and regulations
Provide support on commercial and transactional matters
Provide support on litigation matters
Provide updates to and work closely with Regional and Corporate Legal Team Members
Provide advice to engagement teams on all legal related areas of risk during an engagement lifecycle
Liaise with other functions such as HR, Compliance, etc. for specialist advice
Build relationships with the relevant Leaders and engagement teams
Meet with the concerned stakeholders to discuss key findings, areas of concerns and/or gather feedback
Consult with and/or escalate to the Regional Legal Head as necessary

Job Responsibility

Lead the function for the Kingdom
Provide advice and support in relation to regulatory matters, interpretation of laws and regulations
Provide support on commercial and transactional matters
Provide support on litigation matters
Provide updates to and work closely with Regional and Corporate Legal Team Members
Provide advice to engagement teams on all legal related areas of risk during an engagement lifecycle
Liaise with other functions such as HR, Compliance, etc. for specialist advice
Build relationships with the relevant Leaders and engagement teams
Meet with the concerned stakeholders to discuss key findings, areas of concerns and/or gather feedback
Consult with and/or escalate to the Regional Legal Head as necessary

Fulltime