Member Engagement Manager Job at Social Value Portal Ltd (London)

Senior Community Engagement Manager

The Airbnb Community team is looking for an experienced Community Engagement pro...

Location

Italy , Milan

Salary:

Not provided

Airbnb

Expiration Date

Until further notice

Requirements

8+ years of experience in Community Management or Consulting, Strategy, Innovation, Operations, Project Management
Strong strategic project management skills with experience leading programs and processes
Ability to approach Community through a strategic business lens and align Community goals with business goals
Entrepreneurial, solution oriented, growth mindset
Highly autonomous and self-driven
Strong verbal communication and interpersonal skills
Effective cross functional partner with ability to influence through persuasion, negotiation, and consensus building
Passion for Airbnb, our Hosts, and the mission of the company
Fluent in Italian and English. Excellent written and oral communication skills
Based in Milan (strong preference)

Job Responsibility

Act as the primary bridge between the local Airbnb team and the Host Community, coordinating and prioritizing cross functional activities that entail community action across the territory
Lead Community growth, engagement and impact projects and initiatives from planning to delivery
Develop and execute local Community Programs with clear communication, efficient resource usage, and a deep focus on overall project execution
Collaborate across functions to drive meaningful impact within Airbnb and its Host Community
Coordinate the activities of 2 team members on an interim basis
Develop and test new methods for growing our host communities across Italy
Identify new approaches to recruit, onboard and manage new community leaders
Design effective initiatives and content strategies to drive Host engagement in Community programs and foster conversation
Support global Community Engagement Programming and evolve for local language and needs
Organize and lead effective Community events, both online and in-person

Client Engagement Manager

We are currently hiring a Client Engagement Manager (CEM) to manage our internat...

Location

Salary:

Not provided

Altitude Marketing

Expiration Date

Until further notice

Requirements

3–5+ years in account management/project leadership in a fast‑paced marketing, advertising, or related environment
Demonstrated ability to independently manage multiple high‑value accounts and set clear expectations
Proven, calm client‑communication skills across email, phone, video, and in‑person formats
Able to translate business goals into integrated marketing plans and scopes
facilitate strategy sessions and QBRs
Confident analyzing performance data and communicating insights simply
Excellent organization and prioritization
unwavering attention to detail and deadlines
Fluency with general marketing terminology and technologies
Commitment to continuous and independent learning

Job Responsibility

Be a High‑Performing Team Member: Attend team meetings and participate fully
model calm, positive, problem‑solving behavior
Read, sign, and follow all company SOPs
Seek and complete training to improve your skills
share what you learn in team knowledge share sessions
Participate in professional development as determined by your manager
Client Relations & Account Management: Build, foster, and maintain strong client–agency relationships
set and manage expectations to ensure satisfaction
Serve as the trusted primary point of contact for assigned client accounts
maintain consistent communication via email, phone, video, and in‑person as needed

Engagement manager

As an Engagement Manager with GlideFast Consulting, you will be accountable for ...

Location

United Kingdom

Salary:

Not provided

GlideFast

Expiration Date

Until further notice

Requirements

2+ years’ in a consulting position, managing professional service engagements
2+years’ working experience leading implementations of (2) or more ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) required
Working experience with Agile required
Working proficiency of ITIL required
Experience with one or more project management software suites: MSProject, JIRA, ServiceNow PPM. Experience with ServiceNow PPM preferred.
Experience as scrum master
Experience providing effective, regular client project status reports
Self-motivated, disciplined professional able to function as a true business leader with a record of accomplishment in managing multiple complex tasks
Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving.
High proficiency with English language: written, reporting, verbal/oral communication skills

Job Responsibility

Develop and manage relations with key client stakeholders
Partner with clients to provide best practice solutions in order to meet their business objectives
Provide oversight and management of scope, time and schedule on assigned projects
Manage projects using the GlideFast Engagement Methodology based on the ServiceNow Adaptive Implementation Methodology (SAIF)
Develop Work Breakdown Structures and full project plans using MS Project or other project management tools
Ensure PPM is updated on a regular basis with project state, completeness, risks and issues
Ensure weekly status updates are communicated to clients and management
Update resource plans on a regular basis as directed by management
Ensure project collateral is delivered to clients in a timely manner and centrally stored.
Collaborate with solution consultants, business process consultants, and developers to deliver solutions to the client

Engagement Manager

Engagement Managers at ADVANCE play a critical role in setting customers up for ...

Location

United States , Alpharetta

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

Demonstrated technical and/or functional aptitude, and ability to engage with architects or SME’s
Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
Demonstrated ability to influence a group audience, facilitate and lead discussions such as implementation methodology, Road-mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
Strong cross-functional, technical Project Management experience including planning, scheduling, monitoring and stakeholder reporting
Strong documentation and presentation skills including creative thinking and willingness to work hands-on to deliver impactful outcomes
Very strong communication skills with the ability to set appropriate expectations with the customer
Ability to gather and analyze data to understand the pros and cons of different decisions and options
Ability to communicate abstract ideas clearly and independently manage complex project objectives
Excellent negotiation and persuasion skills
Be flexible in your approach and work method and feel comfortable to be part of a fast-paced and growing ServiceNow partner environment

Job Responsibility

Manage cross-functional projects and teams, senior-level business executives and customers to provide a unique customer experience during the projects
Facilitate solutions to technical problems through discussion with technical resources
Partner with development team members to understand opportunities and limitations of solutions being requested and implemented
Provide production and technical knowledge, in addition to innovation insight, in order to arrive at the best-possible execution decisions
Provide the Professional Services team with Subject Matter Expertise related to the proposed solution and client needs in order to ensure successful project delivery
Initiate and/or participate in strategic initiatives that impact the tactical approach to the effort as well as influencing the direction of the project
Plan and deliver project kick-off meetings, conduct daily stand-up scrum calls as well as hold regular project review calls and meetings with customers
Develop and present the value proposition to the customer as part of the initiative and on-going collaboration
Understand the outcomes that the customer wants to achieve with the project and ensure the project deliverables impact in a tangible and positive way these outcomes
Manage the customer expectations on the project outcomes, progress, and scope (changes). Act as single point of contact / escalation point for customer to ADVANCE

What we offer

Competitive compensation
Generous benefits
Professional atmosphere
Collaborative and inclusive work environment
Opportunity to grow professional careers

Fulltime

Engagement Manager

The Engagement Manager is a senior-level client leader responsible for ensuring ...

Location

United States

Salary:

140000.00 - 200000.00 USD / Year

Hike2

Expiration Date

Until further notice

Requirements

10+ years in senior client-facing roles within consulting, technology services, or enterprise delivery
Proven ability to engage with and influence C-level and senior business stakeholders
Demonstrated success in translating complex technical concepts — including AI & Innovation, Data & Analytics and Cloud Solutions — into strategic business outcomes
Strong understanding of how AI is transforming business operations and the ability to advise clients on practical, high-value applications
Experience turning strategic advisory outputs (roadmaps, capability assessments, operating models) into actionable delivery plans, backlogs, and SOWs
Ability to frame business cases and prioritize initiatives based on advisory recommendations
Strong understanding of delivery methodologies (Agile, Waterfall, Hybrid) and enterprise program management
Experience shaping and closing new business opportunities, including solution approach, scope, and estimates
Exceptional communication, facilitation, and relationship-building skills
Track record of leading multidisciplinary teams to deliver high-value client outcomes.

Job Responsibility

Serve as the strategic advisor and primary relationship owner for assigned accounts
Build and maintain trusted relationships with client executives, senior stakeholders, and delivery teams
Translate business and technical strategies — including AI-enabled, Data & Analytics and Cloud solutions — into clear, actionable business value propositions
Lead the strategy-to-delivery handoff from Advisory engagements, shaping clear projects, success metrics, and mobilization plans from strategic recommendations
Advise clients on how emerging technologies can be integrated into their operations to improve efficiency, innovation, and customer outcomes
Anticipate client needs, proactively surface opportunities, and lead conversations that shape long-term partnerships
Provide executive-level oversight for multiple engagements, ensuring scope, quality, and timelines are met or exceeded
Partner with Delivery Leads, Project Managers, and Technical Architects to resolve risks, remove roadblocks, and ensure exceptional outcomes
Collaborate with internal teams to align staffing and resource planning, ensuring the right capabilities are in place to meet delivery and account growth objectives
Monitor project financials and partner with leadership to improve margins, utilization, and delivery efficiency

What we offer

Six national health medical plans to choose from, including a HSA option
Dental & Vision options
Retirement Savings with a Safe Harbor 401K plan with immediate vesting and company match
Long and short term disability coverage options
Life Insurance and travel insurance
Flexible PTO policy and 10 paid holidays
Reimbursement for certifications related to your role
Opportunity for career development, advancement and learning

Fulltime

Senior Technical Engagement Manager

Play a pivotal role in driving customer outcomes by providing technical and oper...

Location

United States

Salary:

178000.00 - 260000.00 USD / Year

Vercel

Expiration Date

Until further notice

Requirements

7+ years of experience in consulting, technical delivery, or customer-facing roles
Focus on platform migrations, front-end web implementations, AI business process transformation, or similar complex technical projects
Understanding of modern web architectures, including agentic systems, composable architectures, and frontend frameworks
Proven track record of leading both post-sales delivery engagements and account expansion efforts
Excel at managing cross-functional teams and stakeholders
Strong communicator, capable of translating technical concepts into business value
Experience working with cloud platforms and DevOps practices

Job Responsibility

Act as the technical delivery leader for Professional Services engagements
Work backwards from customer business and technical outcomes to define success criteria and delivery plans
Manage cross-functional delivery teams
Monitor project health, identify risks, and implement mitigation strategies
Serve as the primary point of contact for customers
Partner with the account team to identify and coordinate technical pursuits
Develop customer-tailored project proposals and statements of work
Support Vercel engineers when presenting technical solutions to customers
Contribute to the development of new service offerings
Help mature Vercel’s Professional Services delivery capabilities

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - mentorship and events
Flexible Time Off
Gear and WFH budget

Fulltime

Senior Programme Manager - Public Sector Engagement

The purpose of this role is to lead engagement for techUK’s Public Services Boar...

Location

United Kingdom , London

Salary:

40000.00 - 45000.00 GBP / Year

techUK

Expiration Date

Until further notice

Requirements

Strong interest in innovation, the use of technology in the public sector and the UK tech industry
Good connections with a network of with senior public sector stakeholders
A self-motivated individual with a positive can-do approach who is comfortable working with competing demands and responding to tight deadlines
Good organisational skills and attention to detail
Excellent written and verbal communication skills with the ability to communicate technical and policy information effectively to a range of audiences
A team player who has experience of managing relationships with a diverse range of stakeholders and is comfortable working with senior individuals in industry
Comfortable with public speaking
Demonstrates an understanding of the Government procurement landscape and the positioning and role of trade bodies
Good high-level knowledge of technology and workings of the technology sector
Demonstrates a strong understanding of the public sector tech market

Job Responsibility

Lead senior level public sector stakeholder engagement for techUK’s Public Services Board, ensuring monthly access to high-level decision makers in government
Liaise with the Chair and Vice Chair of PSB to support the smooth running of the monthly meeting
Support the development, commissioning and publication of at least one PSB report per year
Organise 2 PSB stakeholder dinners a year and a unique member excursion for learning and development purposes
Coordinate activities with other public sector facing member-led committees, and plan at least one cross programme activity
Raise the public profile of the PSB through media engagement and public facing events
Liaise with other techUK teams to identify and exploit cross-fertilisation opportunities with other programmes within techUK
Deputise for the Associate Director, Central Government and Education in their absence as requested
and Any other duties that might from time to time be required by the Associate Director, Central Government and Education and the techUK leadership team.

What we offer

discretionary bonus and comprehensive benefits

Fulltime

Customer Engagement & Loyalty Manager

Here at IKEA, we ensure a better everyday life for the many people, including co...

Location

Canada , Burlington

Salary:

102000.00 - 140250.00 CAD / Year

IKEA

Expiration Date

Until further notice

Requirements

Formal qualifications in Marketing, Business intelligence or equivalent
minimum 10 years of experience in Loyalty programs and delivering results
minimum 5 years of experience in leading and influencing co-workers and teams
deep knowledge of 1:1 marketing, CRM, loyalty programs and concepts
deep knowledge of drivers for customer engagement and customer behaviour in the Retail Market by applying a customer first mindset.

Job Responsibility

Act as a member of the Marketing Management team and proactively contribute to marketing plan/output
lead Customer Engagement co-workers and drive the totality of IKEA family offer and CRM
develop and implement the country engagement strategy
identify and drive strategic contribution from multiple customer groups
define local IKEA Family benefits and other loyalty programs/customer clubs
brief CRM hub on common content needs
manage local process for market-relevant trigger executions
lead matrix of store-based FAMILY co-workers
drive an open and sharing climate
leverage performance indicators

What we offer

Wellness days
extended health, dental, and vision coverage
RRSP with IKEA contribution matching options
eligibility for annual IKEA bonus incentive plan
flexible spending account
life insurance
merchandise and restaurant discounts
parental leave
bereavement leave
employee assistance program.

Fulltime

Member Engagement Manager

Social Value Portal Ltd

Location:
United Kingdom , London

Category:
Public Relations

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 12, 2026

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