Member Communications Specialist Job at Social Value Portal Ltd (Preston)

Member Services Specialist - HP Member Services

The Member Services Specialist serves as a frontline ambassador for the health p...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent is required
Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn proprietary systems quickly
0–2 years of customer service experience preferred, ideally in healthcare, insurance, or call center environments

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Begin mastery of four core systems (e.g., HSP, HPS, HealthTrio, and Zelis) to independently resolve inquiries and complete calls with accuracy and confidence
Resolve member, provider, or broker inquiries across Health Exchange, US Family Health Plan, and NCHD
Quote basic eligibility and benefits for Medicare Advantage inquiries
Become a subject matter expert as you build foundational knowledge in core plan structures and internal workflows
Resolve routine inquiries during initial contact using standardized scripting, system navigation, and clear documentation
Provide customer service excellence through engagement, effective listening skills, patience, and desire to resolve the question/issue
Document call interactions in the CRM with clarity, accuracy, and resolution details that support audit readiness and downstream coordination
Explain core benefits and eligibility using handbook-aligned language
Assist members in understanding coverage and accessing services

Fulltime

Communications Specialist

Executes and owns day-to-day internal and external communications across the ent...

Location

United States , Brentwood

Salary:

Not provided

Delek US

Expiration Date

Until further notice

Requirements

4 year / Bachelor's Degree (Required)
Two (2) or more years of experience in a related field (Preferred)
No Licensure or Certification Required
Communications Platforms and Channels: Strong working knowledge of the platforms used to reach Delek employees and external audiences, including company-wide communications via email, WorkVivo (Delek's company intranet), LinkedIn, Instagram, Facebook, Glassdoor, and Indeed. Understands how content should be adapted by audience and platform, selects the right channel for the right message, and helps optimize content based on performance and engagement patterns
Writing and Storytelling: Strong written communication skills with the ability to independently draft clear, on brand copy for invitations, announcements, social posts, intranet articles, executive messages, and event recaps. Produces polished first drafts, edits and proofreads with minimal oversight, and adapts tone and format for different audiences while maintaining consistency in voice and brand standards
Brand Consistency: Applies Delek brand standards across all communications and assets. Identifies off-brand language, visuals, or formatting before content goes out and works with the team to keep templates and style references current. Must be proficient in Canva and Adobe experience preferred
Vendor Coordination: Manages day-to-day relationships with creative vendors, facilities/AV providers, and event production partners with professionalism and follow through. Owns timelines, deliverables, and budget tracking for assigned work, resolves routine issues independently, and escalates risks or tradeoffs early with clear recommendations
Attention to Detail: Catches typos, broken links, wrong dates, and formatting inconsistencies before communications publish. Maintains accurate distribution lists, trackers, and shared files so the team can work from a reliable source of truth
Corporate Communications Metrics: Pulls engagement data from WorkVivo, email platforms, and social channels and turns it into clear, usable insights. Compiles routine performance summaries, identifies trends and outliers, and recommends practical adjustments that improve reach, engagement, and overall communication effectiveness
Collaboration: Works closely with HR Business Partners, Facilities, IT, Investor Relations, and Employee Resource Groups (ERG) leaders to support shared priorities. Comfortable taking direction from multiple team leads and balancing competing requests without losing momentum

Job Responsibility

Executes and owns day-to-day internal and external communications across the enterprise with a high degree of independence, sound judgment, and strong attention to detail
Serves as a trusted coordinator for events, campaigns, content distribution, social media management, vendor management, and channel execution while proactively identifying needs, anticipating issues, and keeping work moving
Owns the day-to-day execution of Delek's social media presence, including content planning, posting cadence, channel coordination, community monitoring, and performance tracking
Partners effectively with team leads and cross functional stakeholders to deliver timely, on brand communications and consistently high quality execution

What we offer

Up to a 10% match on 401K on your hire start, with a vesting timeline of only one year
medical benefits that start on day one with a 30% premium rebate annually
access to the Calm app for FREE
additional annual incentives as you set and achieve goals
pay for performance culture

Fulltime

Member Specialist

Location

United States of America , Kenner

Salary:

17.00 - 25.00 USD / Hour

Walmart

Expiration Date

Until further notice

Requirements

Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns zoning the area arranging and organizing merchandise and identifying shrink and damages
Provides member service by maintaining exit areas reviewing member receipts acknowledging the member and identifying member needs assisting members with purchasing decisions assisting members with locating merchandise
Provides member service by maintaining selfcheckout area resolving member issues and concerns promoting Sams Club products and services providing guidance and support to members regarding selfservice technology processing member purchases assisting with payments returns refunds and exchanges according to company policies and procedures for different membership and payment types assisting members with transactions utilizing selfcheckout area
Assists with securing and safeguarding Sams Club assets and property by observing and communicating potential criminal activity according to company policies and procedures maintaining paperwork logs and other required documentation executing emergency response procedures and ensuring compliance with company security and safety practices
Assists with the training of Member Frontline Service associates on company processes and procedures teaching new technology and tool functionality delivering new program rollout training and providing continuous learning and process improvement opportunities
Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices
Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback

Job Responsibility

Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns zoning the area arranging and organizing merchandise and identifying shrink and damages
Provides member service by maintaining exit areas reviewing member receipts acknowledging the member and identifying member needs assisting members with purchasing decisions assisting members with locating merchandise
Provides member service by maintaining selfcheckout area resolving member issues and concerns promoting Sams Club products and services providing guidance and support to members regarding selfservice technology processing member purchases assisting with payments returns refunds and exchanges according to company policies and procedures for different membership and payment types assisting members with transactions utilizing selfcheckout area
Assists with securing and safeguarding Sams Club assets and property by observing and communicating potential criminal activity according to company policies and procedures maintaining paperwork logs and other required documentation executing emergency response procedures and ensuring compliance with company security and safety practices
Assists with the training of Member Frontline Service associates on company processes and procedures teaching new technology and tool functionality delivering new program rollout training and providing continuous learning and process improvement opportunities
Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices
Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback
Respect the Individual
Act with Integrity
Serve our Customers and Members

What we offer

Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Live Better U education benefit program

Fulltime

Member Specialist

Provides member service. Maintains the checkout area. Resolves member issues and...

Location

United States , Aurora

Salary:

21.00 - 29.00 USD / Hour

Walmart

Expiration Date

Until further notice

Requirements

Retail experience including operating front end equipment (for example, cash register)
Working with mobile retail applications

Job Responsibility

Provides member service
Maintains the checkout area
Resolves member issues and concerns
Promotes Sam's Club products and services
Provides guidance and support to members regarding self-service technology
Processes member purchases
Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types
Follows company safety standards, procedures, and guidelines, including conducting safety sweeps
Follows proper procedures for handling merchandise
Corrects and reports unsafe situations to facility management

What we offer

Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
short-term and long-term disability
company discounts
Military Leave Pay
adoption and surrogacy expense reimbursement
Education benefit program (Live Better U) for full-time and part-time associates
Additional compensation premiums ranging from $0.35 per hour to $3.00 per hour may be paid based on schedule, facility, season, or specific work performed

Parttime

Communications Specialist

We're looking for a driven Communications Specialist to join our team and help s...

Location

Bulgaria , Sofia; Varna

Salary:

Not provided

myPOS

Expiration Date

Until further notice

Requirements

Superb writing and editing skills, with hands-on experience in content creation and delivery
2+ years of relevant experience in communications and public relations, including media relations
A Communications or Marketing degree
The ability to distill complex information into clear, engaging messages for diverse audiences - both internal and external
Strong interpersonal skills and confidence working with colleagues at all levels
Sharp attention to detail and the ability to juggle multiple projects without missing a beat
Excellent organizational and time management skills
Experience with cross-functional, international teams is a plus
Fluency in English and Bulgarian

Job Responsibility

Drive PR execution by building and maintaining relationships with agencies and media
Craft compelling content across formats - media articles, blog posts, newsletters, and presentations
Collaborate with team members on a variety of projects, from photo and video shoots to client interviews and employee events
Execute communication tactics across all channels - earned, paid, shared, and owned
Lead content strategy, write and proofread with precision, ensuring all messages align with the company's values and brand guidelines
Support the Communications Manager across all aspects of communication and publicity

What we offer

Excellent compensation package
25 days annual paid leave (+1 day per year up to 30)
Full Luxury package health insurance including dental care and optical glasses
Meal vouchers of 102.26 EUR per month
Fully covered Multisport card
Fully covered public transport pass for Sofia
Free coffee, snacks and drinks at the office
Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning

Fulltime

Communications Specialist

The Communications Specialist supports the Department of Medical Oncology throug...

Location

United States , Boston

Salary:

58100.00 - 66200.00 USD / Year

Dana-Farber Cancer Institute

Expiration Date

Until further notice

Requirements

Bachelor's degree in Communications or a related field
1 year of experience in editing and contributing to content, including intranet or web content
Experience working with web developers, designers, UX teams, and business analysts, as well as familiarity with SEO, Google Tag Manager, and Google Analytics, is preferred
A background in communications within healthcare, academic, or corporate organizations is highly preferred

Job Responsibility

Supports the development, editing, and execution of written and digital content for internal communication channels, which primarily includes our workforce intranet DFCI Online, internal e-newsletter products such as DFCI Digest, staff broadcast emails, and our bi-weekly publication, Inside the Institute
Edits pieces on a wide variety of topics for DFCI Online, Inside the Institute, or other channels as needed
exercises creativity and discretion to balance writers’ voices with Dana-Farber style
and recasting sentences for tone, clarity, and concision when necessary
Contributes to short- and long-term editorial calendar planning by sourcing story concepts and content ideation
Monitors user-generated content and comments for appropriateness on assigned channels, when applicable
Works collaboratively with other content creators across organization to ensure accuracy of information
Liaises with assigned clients, developing relationships as main point of contact for client communication needs, including but not limited to curating, building, regularly updating, and managing a variety of technical and content initiatives such as building new intranet pages aligned with clients’ needs in support of Dana-Farber initiatives
Works closely with IS and web application developers within the organization to ensure the continuation of a common, stable development environment for content contributors and staff engagement
Contributes to Dana-Farber’s social media efforts, recommending content and coordinating management of assigned social media projects

Fulltime

Member Specialist

Ensures area of responsibility is maintained in accordance with Company policies...

Location

United States , Houston

Salary:

17.00 - 25.00 USD / Hour

Walmart

Expiration Date

Until further notice

Requirements

No minimum qualifications listed in the text

Job Responsibility

Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns
zoning the area
arranging and organizing merchandise
and identifying shrink and damages
Provides member service by maintaining exit areas
reviewing member receipts
acknowledging the member and identifying member needs
assisting members with purchasing decisions
assisting members with locating merchandise
Provides member service by maintaining self-checkout area

What we offer

Medical, vision, and dental coverage
401(k)
stock purchase
company-paid life insurance
PTO
parental leave
family care leave
bereavement
jury duty
voting

Parttime

Member Specialist

Position Summary...

Location

United States of America , Lafayette

Salary:

17.00 - 25.00 USD / Hour

Walmart

Expiration Date

Until further notice

Requirements

Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns
zoning the area
arranging and organizing merchandise
and identifying shrink and damages
Provides member service by maintaining exit areas
reviewing member receipts
acknowledging the member and identifying member needs
assisting members with purchasing decisions
assisting members with locating merchandise
Provides member service by maintaining self-checkout area

Job Responsibility

Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns
zoning the area
arranging and organizing merchandise
and identifying shrink and damages
Provides member service by maintaining exit areas
reviewing member receipts
acknowledging the member and identifying member needs
assisting members with purchasing decisions
assisting members with locating merchandise
Provides member service by maintaining self-checkout area

What we offer

Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
short-term and long-term disability
company discounts
Military Leave Pay
adoption and surrogacy expense reimbursement
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart

Parttime

Select Country

Member Communications Specialist

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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