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At Seabrook Island Club, you’re more than an employee—you’re part of a team that values servant leadership, a culture of caring, and a fun, safe work environment. We invest in our people, celebrate teamwork, and take pride in creating exceptional experiences for our members and each other. The Member Billing Coordinator is responsible for accurately preparing, processing, and maintaining member billing and account records. This role ensures timely invoicing, payment application, account reconciliation, and exceptional service to club members regarding billing inquiries.
Job Responsibility:
Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making
Assist Members with Accounting questions via phone, email, and in person
Prepare and process monthly member statements, including dues, fees, assessments, and usage charges
Process billing adjustments, credits, and corrections as needed
Collaborate with departments to resolve billing discrepancies
Apply member payments (checks, ACH, credit cards) accurately and timely
Monitor accounts receivable and follow up on past-due balances according to club policy
Prepare aging reports and other financial summaries for management
Complete all other duties assigned by Senior Staff Accountant or Controller
Requirements:
High school diploma required
associate’s degree in accounting, finance, or business preferred
Two years of experience in an office-based customer service position, preferably in hospitality
Clear, concise written and verbal communications skills
Ability to work independently and meet deadlines
Professional demeanor and member-focused mindset
Strong organizational and time-management skills
Strong attention to detail and accuracy
Excellent customer service and communication skills