Member Assist Cart Attendant

• Ensuring members see a well-kept parking lot which includes helping members with their purchases and ensure there are carts ready and available
• Assisting members helping them load their vehicles and support creating a great member experience
• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member-ready area
• Ensures club pick up orders are filled
• Maintains safety of facility according to company policies and procedures
• Provides member service by acknowledging the member and identifying member needs
• Assisting members with purchasing decisions
• Processing member purchases
• Assisting with payments according to company policies and procedures
• Utilizing cash registers to assist members with transactions
• Locating and organizing merchandise
• Zoning the designated areas
• Resolving member issues and concerns
• Promoting the company's products and services
• Organizing and maintaining availability of carts/flatbeds
• Assisting members with transporting items
• Utilizing cart retrieval equipment according to company policies and procedures
• Maintaining parking lot cleanliness
• Complies with company policies, procedures, and standards of ethics and integrity
• Completes work assignments and priorities by using policies, data, and resources
• Collaborating with managers, co-workers, customers, and other business partners
• Identifying priorities, deadlines, and expectations
• Carrying out tasks
• Communicating progress and information
• Determining and recommending ways to address improvement opportunities
• Adapting to and learning from change, difficulties, and feedback

• Thrive in fast-paced environments
• Multi-tasker at heart
• Keep member satisfaction as your top priority
• Can stand for long periods of time while assisting members quickly and accurately
• Problem solver who tackles obstacles head-on to ensure each task is completed with excellence

Customer Service

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit program
• Performance-based bonus awards