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In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.
Job Responsibility
Ensuring members see a well-kept parking lot
Helping members with their purchases
Ensuring there are carts ready and available
Assisting members loading their vehicles
Supporting creating a great member experience
Maintaining a positive attitude by smiling, greeting and thanking members
Providing exceptional customer service to members
Maintaining a clean, neat, and member-ready area
Filling club pick up orders
Maintaining safety of facility
Processing member purchases
Assisting with payments
Utilizing cash registers
Locating and organizing merchandise
Zoning designated areas
Promoting company's products and services
Organizing and maintaining availability of carts/flatbeds
Assisting members with transporting items
Utilizing cart retrieval equipment
Maintaining parking lot cleanliness
Complying with company policies
Completing work assignments and priorities
Requirements
Thrive in fast-paced environments
Multi-tasker at heart
Keep member satisfaction as top priority
Can stand for long periods of time while assisting members quickly and accurately
Problem solver who tackles obstacles head-on
Nice to have
Customer Service
What we offer
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U company paid education benefit program