CrawlJobs Logo
Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Meetings & Special Events Manager

Aruba · Job Posted May 16, 2026
Apply Position
Job Link Share

Job Description

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

Job Responsibility

  • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
  • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details
  • Adheres to all standards, policies, and procedures
  • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill
  • Manages group room blocks and meeting space for average to large-sized assigned groups
  • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions
  • Uses his/her judgment to integrate current trends in event management and event design
  • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event)
  • Participates in customer site inspections and assists with the sales process as necessary
  • Performs other duties as assigned to meet business needs
  • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience
  • Delivers excellent customer service throughout the customer experience and encourages the same from other employees
  • Empowers employees to provide excellent customer service
  • Sets a positive example for guest relations
  • Coordinates and communicates event details both verbally and in writing to the customer and property operations
  • Makes presence known to customer at all times during this process
  • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales
  • Follows up with customer post-event
  • Responds to and handles guest problems and complaints
  • Uses personal judgment and expertise to enhance the customer experience
  • Stays available to solve problems and/or suggest alternatives to previous arrangements
  • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
  • Interacts with guests to obtain feedback on product quality and service levels
  • Ensures hourly employees understand expectations and parameters for event activities
  • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback
  • Leads formal pre-event and post-event meetings for average to large-sized assigned groups
  • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc)
  • Assists in the sales process and revenue forecasting for customer groups
  • Up-sells products and services throughout the event process
  • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups
  • Reviews comment cards and guest satisfaction results with employees
  • Observes service behaviors of employees and provides feedback to individuals and/or managers
  • Assists in the development and implementation of corrective action plans
  • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution
  • Works with the property staff and customers to address operational challenges associated with his/her group
  • Performs other duties as assigned to meet business needs

Requirements

  • High school diploma or GED
  • experienced (1 – 2 years of experience) in the event management or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • at least 1 year experience in the event management or related professional area required
Marriott Bonvoy - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Meetings & Special Events Manager

8 matching positions

Meetings & Special Events Manager

Responsible for preparing all event documentation and coordinates with Sales, pr...
Location
Location
Aruba
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • experienced (1 – 2 years of experience) in the event management or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • at least 1 year experience in the event management or related professional area required
Job Responsibility
Job Responsibility
  • Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events
  • Ensures their property events have a seamless turnover from sales to service back to sales
  • Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events
  • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
  • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details
  • Adheres to all standards, policies, and procedures
  • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill
  • Manages group room blocks and meeting space for average to large-sized assigned groups
  • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions
  • Uses his/her judgment to integrate current trends in event management and event design
  • Fulltime
Read More
Arrow Right
New

Meetings And Special Events Manager

Assists in planning and execution of meetings and special events. Position assis...
Location
Location
United States , Naples
Salary
Salary:
65000.00 - 83000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.
Job Responsibility
Job Responsibility
  • Assists in planning and execution of meetings and special events
  • Assists in the implementation of departmental strategies
  • Has responsibility for assisting in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate
  • Researches and analyzes new products, pricing and services of competition
  • Assists in apprising property of all groups that will impact property operations
  • Assists in execution of event management strategy that is aligned with the company's business strategy and leads its execution
  • Conducts daily walk-through of banquet floor to help ensure client satisfaction and quality standards
  • Assists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed
  • Creates opportunities to upsell during event planning
  • Assists in managing department controllable expenses to achieve or exceed budgeted goals
What we offer
What we offer
  • Relocation Assistance Available
  • Bonus Eligible
  • Fulltime
Read More
Arrow Right
New

Meetings And Special Events Manager

Assists in planning and execution of meetings and special events. Position assis...
Location
Location
United States , Portland
Salary
Salary:
56000.00 - 72000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the event management, food and beverage, sales and marketing, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 1 year experience in the event management, food and beverage, sales and marketing, or related professional area
Job Responsibility
Job Responsibility
  • Assists in planning and execution of meetings and special events
  • Position assists in the implementation of departmental strategies
  • The position has responsibility for assisting in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate
  • Fulltime
Read More
Arrow Right

Meetings And Special Events Manager

Assists in planning and execution of meetings and special events. Position assis...
Location
Location
United States
Salary
Salary:
63000.00 - 83000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the event management, food and beverage, sales and marketing, or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 1 year experience in the event management, food and beverage, sales and marketing, or related professional area
Job Responsibility
Job Responsibility
  • Assists in planning and execution of meetings and special events
  • Assists in the implementation of departmental strategies
  • Has responsibility for assisting in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate
  • Researches and analyzes new products, pricing and services of competition
  • Assists in apprising property of all groups that will impact property operations
  • Assists in execution of event management strategy that is aligned with the company’s business strategy and leads its execution
  • Conducts daily walk-through of banquet floor to help ensure client satisfaction and quality standards
  • Assists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed
  • Creates opportunities to upsell during event planning
  • Assists in managing department controllable expenses to achieve or exceed budgeted goals
What we offer
What we offer
  • Relocation Assistance Available
  • Fulltime
Read More
Arrow Right

Meetings And Special Events Manager

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and...
Location
Location
United States , Pentagon City
Salary
Salary:
62000.00 - 79000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the event management, food and beverage, sales and marketing, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 1 year experience in the event management, food and beverage, sales and marketing, or related professional area
Job Responsibility
Job Responsibility
  • Assists in planning and execution of meetings and special events
  • Assists in the implementation of departmental strategies
  • Assists in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate
  • Researches and analyzes new products, pricing and services of competition
  • Assists in apprising property of all groups that will impact property operations
  • Assists in execution of event management strategy that is aligned with the company’s business strategy and leads its execution
  • Conducts daily walk-through of banquet floor to help ensure client satisfaction and quality standards
  • Assists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed
  • Creates opportunities to upsell during event planning
  • Assists in managing department controllable expenses to achieve or exceed budgeted goals
What we offer
What we offer
  • Bonus Eligible
  • Fulltime
Read More
Arrow Right

Meetings And Special Events Manager

Assists in planning and execution of meetings and special events. Position assis...
Location
Location
United States
Salary
Salary:
77000.00 - 100000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.
Job Responsibility
Job Responsibility
  • Assists in planning and execution of meetings and special events
  • assists in implementation of departmental strategies
  • assists in execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate
  • researches and analyzes new products, pricing and services of competition
  • assists in apprising property of all groups that will impact property operations
  • assists in execution of event management strategy
  • conducts daily walk-through of banquet floor to help ensure client satisfaction and quality standards
  • assists in developing working relationships with outside vendors and establishing prices and service agreements
  • creates opportunities to upsell during event planning
  • assists in managing department controllable expenses
  • Fulltime
Read More
Arrow Right

Meetings and Special Events Manager

Assists in planning and execution of meetings and special events. Position assis...
Location
Location
United States , Cleveland
Salary
Salary:
55000.00 - 72000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the event management, food and beverage, sales and marketing, or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 1 year experience in the event management, food and beverage, sales and marketing, or related professional area
Job Responsibility
Job Responsibility
  • Assists in planning and execution of meetings and special events
  • Assists in the implementation of departmental strategies
  • Has responsibility for assisting in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate
  • Researches and analyzes new products, pricing and services of competition
  • Assists in apprising property of all groups that will impact property operations
  • Assists in execution of event management strategy that is aligned with the company's business strategy and leads its execution
  • Conducts daily walk-through of banquet floor to help ensure client satisfaction and quality standards
  • Assists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed
  • Creates opportunities to upsell during event planning
  • Assists in managing department controllable expenses to achieve or exceed budgeted goals
What we offer
What we offer
  • Bonus eligible
  • Fulltime
Read More
Arrow Right

Meetings and Special Events Manager

JOB SUMMARY Assists in planning and execution of meetings and special events. P...
Location
Location
United States , Portland
Salary
Salary:
55000.00 - 72000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the event management, food and beverage, sales and marketing, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 1 year experience in the event management, food and beverage, sales and marketing, or related professional area
Job Responsibility
Job Responsibility
  • Assists in planning and execution of meetings and special events
  • Assists in the implementation of departmental strategies
  • Has responsibility for assisting in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate
  • Assisting in Managing Meetings and Special Events Operations and Budgets
  • Researches and analyzes new products, pricing and services of competition
  • Assists in apprising property of all groups that will impact property operations
  • Assists in execution of event management strategy that is aligned with the company's business strategy and leads its execution
  • Conducts daily walk-through of banquet floor to help ensure client satisfaction and quality standards
  • Managing Profitability
  • Assists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed
What we offer
What we offer
  • Bonus Eligible
  • Fulltime
Read More
Arrow Right