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Meetings and Special Events Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, Dallas

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

64000.00 - 75000.00 USD / Year
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Job Description:

The Meetings and Special Events Manager assists in planning and executing meetings and special events, ensuring seamless turnover from sales to operations and back to sales where appropriate. The role involves managing profitability, ensuring exceptional customer service, and upholding The Ritz-Carlton's Gold Standards.

Job Responsibility:

  • Assists in planning and execution of meetings and special events
  • Assists in the implementation of departmental strategies
  • Assists in the execution of all property events
  • Researches and analyzes new products, pricing, and services of competition
  • Assists in apprising property of all groups that will impact property operations
  • Assists in execution of event management strategy
  • Conducts daily walk-through of banquet floor
  • Assists in developing working relationships with outside vendors
  • Creates opportunities to upsell during event planning
  • Assists in managing department controllable expenses
  • Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations
  • Sets a positive example for guest relations
  • Interacts with guests to obtain feedback on product quality and service levels
  • Responds to and handles guest problems and complaints
  • Empowers employees to provide excellent customer service
  • Ensures employees understand expectations and parameters
  • Strives to improve service performance
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement

Requirements:

  • High school diploma or GED
  • 2 years experience in event management, food and beverage, sales and marketing, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 1 year experience in event management, food and beverage, sales and marketing, or related professional area
What we offer:
  • Bonus program
  • Comprehensive health care benefits
  • 401(k) plan with up to 5% company match
  • Employee stock purchase plan at 15% discount
  • Accrued paid time off (including sick leave where applicable)
  • Life insurance
  • Group disability insurance
  • Travel discounts
  • Adoption assistance
  • Paid parental leave
  • Health savings account (except for positions based out of or performed in Hawaii)
  • Flexible spending accounts
  • Tuition assistance
  • Pre-tax commuter benefits
  • Other life and work wellness benefits
  • May include other incentives such as stock awards and deferred compensation plans

Additional Information:

Job Posted:
March 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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