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Meetings and Special Events Manager

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Marriott Bonvoy

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Location:
United States , Laguna Niguel

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Contract Type:
Not provided

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Salary:

70000.00 - 91000.00 USD / Year

Job Description:

Assists in planning and execution of meetings and special events. Position assists in the implementation of departmental strategies. The position has responsibility for assisting in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate.

Job Responsibility:

  • Assists in planning and execution of meetings and special events
  • Assists in implementation of departmental strategies
  • Assists in execution of all property events with seamless turnover from sales to operations
  • Researches and analyzes new products, pricing and services of competition
  • Assists in apprising property of all groups that will impact property operations
  • Assists in execution of event management strategy aligned with company’s business strategy
  • Conducts daily walk-through of banquet floor to help ensure client satisfaction and quality standards
  • Assists in developing working relationships with outside vendors and establishing prices and service agreements
  • Creates opportunities to upsell during event planning
  • Assists in managing department controllable expenses to achieve or exceed budgeted goals
  • Creates atmosphere in event management operations areas that meets or exceeds guest expectations
  • Sets positive example for guest relations
  • Interacts with guests to obtain feedback on product quality and service levels
  • Responds to and handles guest problems and complaints
  • Empowers employees to provide excellent customer service
  • Ensures employees understand expectations and parameters
  • Strives to improve service performance
  • Emphasizes guest satisfaction during departmental meetings and focuses on continuous improvement
  • Ensures delivery of The Ritz-Carlton Gold Standards graciously and thoughtfully every day

Requirements:

  • High school diploma or GED
  • 2 years experience in event management, food and beverage, sales and marketing, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 1 year experience in event management, food and beverage, sales and marketing, or related professional area

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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