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Meetings and Special Events Executive

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Marriott Bonvoy

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Location:
Cayman Islands , Grand Cayman

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Responsible for planning and coordinating events at The Ritz-Carlton Grand Cayman, ensuring the delivery of the brand's 'Gold Standards' and luxury service.

Job Responsibility:

  • Plan and coordinate events, including planning menus and beverages, booking entertainers, coordinating decorations and Audio-Visual requests
  • Work with client budgets, preparing estimates and presentations
  • Create the Banquet Event Orders and Event Resumes
  • Coordinate and monitor event timelines and ensure deadlines are met and the events run smoothly
  • Assist with employee trainings and Administrative Duties of the Department as needed
  • Handle events such as conferences, business meetings, weddings, charity events, of small to mid-complexity
  • Support annual events, such as Cayman Cookout and all related Cayman Cookout brand activation initiatives and events, Hotel’s holiday events, such as Easter and Christmas
  • Ensure staff is working together as a team
  • Inspect grooming and attire of staff and rectify any deficiencies
  • Communicate with guests, other employees, or departments to ensure guest needs are met
  • Respond to and try to fulfill any special banquet event arrangements
  • Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment
  • Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems
  • Document pertinent information in appropriate department logbook
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
  • Develop and maintain positive working relationships with others, and support team to reach common goals
  • Follow all company and safety and security policies and procedures
  • report accidents, injuries, and unsafe work conditions to manager
  • and complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette
  • Ensure adherence to quality expectations and standards
  • Read and visually verify information in a variety of formats (e.g., small print)
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Perform other reasonable job duties as requested

Requirements:

  • Minimum of 2 years of experience in Meetings & Special Events
  • Bachelor’s Degree
  • Luxury hotel experience, working with external clients and third-party vendors
  • Strong skills in Communication, Problem-solving, Customer Relations, Analytical and Interpersonal Skills
  • Excellent verbal and written communication skills in English
  • Proficiency in using computers
  • Ability to work evenings, weekends and public holidays as needed
  • Ability to work with a diverse team and multiple cultures

Nice to have:

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience

Additional Information:

Job Posted:
April 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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