Meeting Place Team Leader Job at IKEA (Shanghai)

Team leader (operations)

Location

Salary:

Not provided

Flexisales Marketing Pvt. Ltd.

Expiration Date

Until further notice

Requirements

5+ years of Experience in Team Handling
Any Graduate
Post-Graduation Not Required
Looking to manage International B2B process
Ready to work in flexible shifts
Excellent verbal and written communication skills
Excellent interpersonal skills, with the ability to communicate with and relate to all levels both within and outside the organization
Should be dynamic, energetic, assertive besides excellent communication and presentation skills

Job Responsibility

Ensure completion of sales Process in place and Productivity
Ensures that company’s everyday activities run smoothly
Keep a track of how efficiently and effectively the organization is operating
Determine staffing requirements, and interview, hire and train new employees
Should have experience in handling team of 20 RA’s
Responsible for Performance management
Meeting the targets aligned
Quality Check of Team Members Performance and Share Feedback accordingly
To Provide Training to New Joiners as Required
To Supervise Team Adherence and Compliance are as per the Policies

Customer Support Team Leader

The Customer Support Team Leader will manage a team of accommodation specialists...

Location

United Kingdom , Exeter

Salary:

32000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

A highly motivated individual with a positive 'can do' attitude
Experience of leading a team
Exceptional attention to detail and outstanding customer service skills
Adaptability to meet the needs of a dynamic business environment
Confidence with IT tools, including Microsoft Office and CRMs
Ideally a background in sales, housing, travel or hospitality

Job Responsibility

Lead a team of accommodation specialists, supporting them with booking accommodation for a range of clients
Work alongside Account Managers to ensure collation and review of client feedback and put actions in place to maintain service levels and expectations
Be an ambassador championing the core values of the company
Mentor the team, coaching and developing them to unlock their full potential through 1:1's and reviews
Review team performance, deliver feedback and performance management
Actively participate in business initiatives and undertake wider leadership responsibilities
Manage enquires and bookings with exceptional attention to detail
Serve as a subject matter expert, guiding a team and clients
Develop and implement protocols to maintain high service standards
Build and nurture relationships with clients, suppliers and colleagues

What we offer

25 days holiday (plus bank holidays) plus an additional 2 days off for wellbeing taking that to 27
Contributory pension
Private healthcare
Free eye tests
24 hour access to a GP
Long service awards
Many social and company events
Opportunities to be part of employee-led committees
Welcome box of goodies and a company wide induction programme
Opportunities for world travel

Fulltime

IKEA Food & Beverage Team Leader - Kitchen

The IKEA vision is to create a better everyday life for the many people. We do t...

Location

Kuwait , Al Rai

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Decision-making and problem-solving abilities with the drive to make things happen
Ability to prioritise and organize work
Takes responsibility and can delegate when necessary
Communicates well with others
Ability to work with a high sense of urgency
Good Communication skills
Experience of supervising and working in a team
Experience of developing action plans

Job Responsibility

Ensure customers are always in focus and strive to make them smile
Meet and serve customers showing empathy, care and willing to listen and support them with an attitude based on the IKEA values
Ensure there is the right number of co-workers in the right place at the right time to run area successfully
Take immediate action to meet the needs of customers and give input on how to continuously improve the meeting with them and also encourage coworker to do the same
Have an overview of the store business plan and IKEA Food action plans and contribute to area’ action plan by supporting manager in implementing it with the team
Ensure the daily operational routines and actions set out by manager for the area are implemented
Work with manager to actively contribute and support relevant marketing and in-store activities
Ensure area is efficiently maintained as well as clean, organized, attractive and inviting to provide a positive customer experience
Lead by example and support and coach colleagues on the job so they can meet the needs of customers and grow professionally
Keep coworker informed so that they can perform their roles effectively

Fulltime

Wholesale Team Leader

The Wholesale Team Leader will work within a team compromising of Account Execut...

Location

United Kingdom , Croydon, Surrey

Salary:

40000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

3 years Wholesale P&C experience

Job Responsibility

To support the Account Executives in maintaining positive Client relationships
Support the Account Manager in the development and training needs of Account Handlers/Trainees in their understanding of the placement setup
Support/deputise for the Account Manager in coordinating resources across the team, to provide the best support service to the Account Executives
Attends and contributes to internal Technical Meetings
Looks at ways to add to the skills and knowledge pool of the Team and to improve the Teams procedures and standards
To provide accurate and effective support to the Execs and the Team
Assist with the development of new business and the existing portfolio of agents
Contribute to the analysis of Client data for presentation to Insurers
Monitor the progress of the placements, so as to ensure compliance with Group and FCA procedures, regulations and requirements
Liaise with agents and prepare/populate MRC with appropriate information

What we offer

Competitive holiday allowance with the annual option to buy additional days
Death in Service benefit of x4 salary
Company pension scheme
Very generous maternity and paternity leave packages
A flexible benefits package which allows you to add additional benefits to your overall package

Fulltime

Partner Relationship Team Leader

Partner Relationship Team Leader/租户关系主管 role for IKEA in Wuhan, Hubei, China wit...

Location

China , Wuhan

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Customer Behaviour – Knowledge of existing and potential customer’s needs, behaviours and aspirations to be able to help Ingka evaluate future endeavours and further translate insights into most relevant ideas & solutions, to support for business purpose and decision-making
Customer experience practices – knowledge of the customer experience practices and innovations used by the industries worldwide (including retail, meeting places, F&B, leisure, hotel business, other places where customer experience is an integral part of the business
IKEA concept, culture and values – Knowledge of IKEAs, Ingka Centres and Livat corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation
Sustainability – Good knowledge about the local sustainability agenda and applicable laws
Knowledge of how to transform our Meeting Places to contribute to a circular society and have a positive impact on local communities
Knowledge of how to balance and merge environmental, social, and economic aspects to define sustainability and how Ingka uses that knowledge in striving for growth within the limits of the planet
Knowledge in commercial properties operations

Job Responsibility

Be responsible to drive, develop and implement certain processes, manual, guideline in the functional area
Be responsible as a team leader to guide and coach the team members to deliver the result
Support the manager to define the tactics, implement the actions to achieve the functional goal
Share leadership responsibility for co-workers’ engagement, development and team development

Fulltime