Meeting Place Team Leader, IKEA

IKEA

Location:
China, Changsha - Yuelu District, Hunan

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Responsibility:

Drive, develop, and implement certain processes, manuals, and guidelines in the functional area
guide and coach team members to deliver results
support the manager to define tactics and implement actions to achieve functional goals
share leadership responsibility for co-workers’ engagement, development, and team development
actively manage facility management services at assigned properties to provide a safe operational environment
innovate intelligent experiences and services for the centre based on market demand, user behaviour, user experience, and user value.

Requirements:

Knowledge of existing and potential customer’s needs, behaviours and aspirations
knowledge of customer experience practices and innovations used by the industries worldwide
knowledge of IKEAs, Ingka Centres and Livat corporate identity, core values, and vision
good knowledge about the local sustainability agenda and applicable laws
knowledge of how to balance and merge environmental, social, and economic aspects to define sustainability
knowledge in commercial properties operations
experience in operating systems, alarm systems, access control systems, central control room systems
experience in emergency responses such as fire, injuries, crimes, natural disasters, and terrorist attacks.

Additional Information:

Job Posted:
June 18, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Meeting Place Team Leader

IKEA

Location:China, Changsha - Yuelu District, Hunan

Category:Customer Service

Contract Type:Not provided