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Meeting Place Team Leader

China, Shanghai · Job Posted April 22, 2026
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Job Responsibility

  • Be responsible to drive, develop and implement certain processes, manual, guideline in the functional area
  • Be responsible as a team leader to guide and coach the team members to deliver the result
  • Support the manager to define the tactics, implement the actions to achieve the functional goal
  • Share leadership responsibility for co-workers’ engagement, development and team development

Requirements

  • Customer Behaviour – Knowledge of existing and potential customer’s needs, behaviours and aspirations
  • Customer experience practices – knowledge of the customer experience practices and innovations used by the industries worldwide
  • IKEA concept, culture and values – Knowledge of IKEAs, Ingka Centres and Livat corporate identity, core values and vision
  • Sustainability – Good knowledge about the local sustainability agenda and applicable laws
  • Knowledge in commercial properties operations

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