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IKEA Logo IKEA · -

Meeting Place Team Leader

China, Shanghai · Job Posted February 13, 2026
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Job Description

Without us our many co-workers and customers wouldn’t have an IKEA to go to. We make sure to secure, build and maintain our physical locations - from stores to offices to factories – to meet the needs of the many people. Together we lead the way in delivering safe, compliant, sustainable, and innovative solutions for every property. And we feel a great sense of pride in seeing everything working smoothly!

Job Responsibility

  • Be responsible to drive, develop and implement certain processes, manual, guideline in the functional area
  • Be responsible as a team leader to guide and coach the team members to deliver the result
  • Support the manager to define the tactics, implement the actions to achieve the functional goal
  • Share leadership responsibility for co-workers’ engagement, development and team development

Requirements

  • Customer Behaviour – Knowledge of existing and potential customer’s needs, behaviours and aspirations
  • Customer experience practices – knowledge of the customer experience practices and innovations used by the industries worldwide
  • IKEA concept, culture and values – Knowledge of IKEAs, Ingka Centres and Livat corporate identity, core values and vision
  • Sustainability – Good knowledge about the local sustainability agenda and applicable laws
  • Knowledge in commercial properties operations

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