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We’re looking for a confident and creative Meeting & Events Manager to join our team at a prestigious client’s offices across London. The client is an American global media, marketing and corporate communications holding company. The role is based primarily in our flagship events space but will also cover additional flexible-use spaces on site. From internal creative showcases to high-profile client events, you’ll take ownership from start to finish ensuring every detail is carefully planned, executed, and delivered to the highest standard. This is a customer-focused, hands-on role where your interpersonal skills, innovation, and ability to think on your feet will be essential. You’ll be a key ambassador for events within the business working closely with service providers, agencies, and senior stakeholders, while always looking for new opportunities to improve, inspire, and elevate our events offering.
Job Responsibility:
Manage the day-to-day events calendar across multiple locations
Lead all internal and external event coordination, owning the full lifecycle from enquiry to execution
Develop clear communication and planning tools, collateral, and visuals to actively upsell and promote the events offering to agencies
Work closely with catering, AV, front-of-house, cleaning and facilities teams to ensure seamless execution
Provide a proactive, solution-focused approach to troubleshooting during live events
Create and maintain clear Standard Operating Procedures (SOPs) for the events function
Ensure all risk assessments and Health & Safety documentation are in place and up to date
Maintain a professional, safe and welcoming event environment at all times
Offer flexibility in hours to provide coverage for premium or out-of-hours events when needed
Continuously review and evolve processes to drive innovation and improve delivery
Encouraging and praising the team for provision of outstanding service through reward programs (e.g., WOW Awards, Be a Star, and Excellence Awards)
Requirements:
Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
Have at least 2 years of experience in hospitality or events, covering both admin and operational duties
Thrive in busy environments and enjoy balancing multiple priorities
Communicate clearly and confidently with a variety of stakeholders
Pay close attention to the little details that make a big impact
Take initiative and enjoy solving challenges calmly and efficiently
Be approachable, reliable, and a natural team collaborator
Bring a positive energy and commitment to excellent service