Meeting and Events Sales Coordinator

• Promote and execute all Meetings & Events business within the hotel (including weddings, parties, wakes and conferences)
• Act as an ambassador and expert on all hotel facilities
• Advise guests based on their individual needs
• Record and process all enquiries made by phone, email, or face to face
• Ensure all guests are dealt with efficiently and in a timely manner
• Work with teammates and liaise with the wider hotel team
• Ensure all leads are followed and departmental targets and individual KPI's are met

• Previous experience in a similar role within a hotel setting essential
• Excellent communication skills (writing and verbal)
• Strong interpersonal skills
• Strong organisational skills
• Ability to manage multiple tasks and prioritise
• Ability to work effectively under pressure
• Excellent attention to detail
• Ability to manage budgets and schedules
• Excellent customer service skills
• Ability to anticipate client needs and resolve issues
• Knowledge of event planning (logistics, catering, audio-visual equipment)
• Flexibility to handle unexpected changes
• Passion for providing an exceptional guest experience

Knowledge of event planning and trends in event planning and hospitality

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings
• 24/7 access to our employee assistance programme
• Uncapped incentives
• Staff meals on duty
• Starting salary above national minimum wage
• Access to hotel gym facilities
• Free staff parking